Earlier quoted context omitted.
> That's what these businesses are doing: raising labour funds for free to fund a profitable product. That's not the spirit and the purpose of Open Source. You are misguided. Here's what the company that employs me does: - develop an open source product. Open to contributions, but most of the dev is done by employees. - sell support and consulting on this product - sell pre-packaged open source extensions to this pro…
IME when you dig into the project and financials for companies like yours they're not software companies but service companies. This is not an insult; the economics are much different, and typically don't get the scalability that made software so ridiculously profitable.
Income is mostly from support and consulting. These two things still pretty much rely on the actively developed product, so a big part of the company is dedicated to this. I'd say we are both a software and service company. I believe this is one nice way of developing open source software.
No insult taken :-)