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Microsoft Outlook Blocking All Email from Tutanota.com Domain as Spam

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Re: Microsoft Outlook Blocking All Email from Tutanota.com Domain as Spam

#121

Post by borg16 »

_cenw wrote: post #63

most of the phishing emails bypassing my spam filters (on Fastmail) recently have been from prod.outlook.com it's almost impossible to figure out where to report spam; most of their support articles are about how you report spam in Outlook instead. For reference, those reporting emails are: phish@office365.microsoft.com junk@office365.microsoft.com but you get zero feedback, and I keep getting repeat phishing too the…

my money is on the side that there's no team looking into those email lists actively.

Re: Microsoft Outlook Blocking All Email from Tutanota.com Domain as Spam

#122

Post by pas »

varispeed wrote: post #101
boesboes wrote: post #100

I wouldn't mind these providers being aggressive with spam filtering IF they would just bounce the messages so i know WHY. I've had so many cases where an 'email wasn't sent' by our systems and then the logs show it was accepted by outlook.com for delivery, but never even showed up in the spam folder (apparently, if customers are to be trusted). Many providers seems to do this, respond everything ok and then drop the…

That actually should be illegal practice. But it is very unlikely regulators will ever catch up with that. It's better for governments to have just a few big email providers, so authorities have easier life if they need to snoop on someone.

we shall see. the EU is not really incentivized to help Big Tech, since they want to protect small(er) businesses in the EU.

Re: Microsoft Outlook Blocking All Email from Tutanota.com Domain as Spam

#124

Post by nunez »

mulmen wrote: post #14
treyfitty wrote: post #7

Maybe Tutanota.com has a lot of outlook users reporting your marketing emails as spam. I generally do this if the unsubscribe route is too painful, or even if it takes too long to load.

Even if the unsubscribe link works I still report spam as spam. If it is unsolicited then it is spam, plain and simple.

It's not spam if you agree to receive marketing emails from the sender

Re: Microsoft Outlook Blocking All Email from Tutanota.com Domain as Spam

#125

Post by gpderetta »

arp242 wrote: post #73
gpderetta wrote: post #66

Earlier quoted context omitted.

There is a very simple solution to the collateral damage: don't send anything that can be construed as spam.

Collateral damage is by definition damage to innocents – people who have done nothing wrong. As I mentioned before, even with the best of intentions people can "construe your email as spam". People mark emails as spam as "fuck you". Bad support? Spam! Argument with a friend? Spam! Yes, people really do this. People can abuse your platforms in way you didn't foresee: either an outright security flaw or a "logic flaw"…

To be more constructive, I agree that personal spam/nom-spam decisions should not be used to train a general model, at least not without a significant signal from multiple users. Possibly users should be matched to models according to their behaviour.

But the onus should be on the model builders not on the final user.

Re: Microsoft Outlook Blocking All Email from Tutanota.com Domain as Spam

#127

Post by petemir »

inferiorhuman wrote: post #104
petemir wrote: post #10

Earlier quoted context omitted.

I worked for a company that sent travel deals newsletters everyday. Deliverability to (then) Hotmail was abysmal. We then got the recommendation of a company (cannot remember their name) that could analyse our IPs and give recommendations. Naturally, the recommendations were the ones that you could find everywhere so they were not useful, but the company did have access to MSFT's score of our IPs, so we could know wh…

How did they have access to those internal IP scores? When I was doing DMARC stuff professionally, plenty of big names were willing to send DMARC reports our way. Microsoft was the only company to give us full text.

Well, you can (and should!) set up your DMARC preferences through your DNS records and enable a mailbox to receive those reports, which you can then use to verify if you have any/some problems with particular providers. This is totally free and standard.

But the score I am speaking of was something different: it was the reputation assigned by Microsoft (i.e., something internal) to the IPs from which we sent e-mails. This score was used to determine how many e-mails sent from those IPs would pass/fail MSFT's filters. And to have access to the score and improve it, we had to pay a 3rd. party :).

Re: Microsoft Outlook Blocking All Email from Tutanota.com Domain as Spam

#128

Post by x0x0 »

nunez wrote: post #124
mulmen wrote: post #14

Earlier quoted context omitted.

Even if the unsubscribe link works I still report spam as spam. If it is unsolicited then it is spam, plain and simple.

It's not spam if you agree to receive marketing emails from the sender

eh, some vendors take this to mean daily (or twice daily) emails.

They get the spam flag too for not being respectful of my inbox.

Re: Microsoft Outlook Blocking All Email from Tutanota.com Domain as Spam

#129

Post by crote »

worksonmine wrote: post #54
justinclift wrote: post #48

Earlier quoted context omitted.

When someone sends spam perhaps don't click on any "Unsubscribe" type link...? Those links are often spammer controlled and just confirm your email address as valid.

If your e-mail client loads external images it was already confirmed on open without clicking any link.

Are people still using that for tracking? I thought it was made pretty pointless by the large cloud providers simply prefetching and proxying it through their servers, and independent mail clients only loading them on-demand.

Re: Microsoft Outlook Blocking All Email from Tutanota.com Domain as Spam

#130

Post by crote »

nunez wrote: post #124
mulmen wrote: post #14

Earlier quoted context omitted.

Even if the unsubscribe link works I still report spam as spam. If it is unsolicited then it is spam, plain and simple.

It's not spam if you agree to receive marketing emails from the sender

Ah yes, the 5-pixel-wide grey opt-out checkbox placed on a grey background, claiming to be for "essential communication"...
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