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What’s wrong with billable hours

daedtech.com

121–130 of 137 posts

Re: What’s wrong with billable hours

#121

It's incredibly important to have a clearly defined scope prior to entertaining fixed pricing. If expectations are not established with the client, they will make assumptions and they won't be in your favor.

In my experience the more they push you to do fixed price work the more wary you should be.

Re: What’s wrong with billable hours

#122
post #89

Earlier quoted context omitted.

Good luck ever getting that share of revenue

Can't you just change the music in a silent update if the thing took off?

Sure you can. At 100k / month revenue, you have 100 currency / month or 1200 / year available for another artist, which may or may not include the risk of messing up the "feel of the SFX and music". Even at 10x that, that's a paltry sum, especially if identity is tied to it.

Re: What’s wrong with billable hours

#123
post #81

Earlier quoted context omitted.

> This year I'm on track to bill out between $360k and $400k > To anyone reading this [post] and thinking they are offering you helpful advice, consider their motive Honestly I'd be happy to sign up to your newsletter and be upsold into a private $20/mo high-end consulting community forum if I were to learn how to earn those kind of numbers and I was disappointed you didn't.

> Honestly I'd be happy to sign up to your newsletter and be upsold into a private $20/mo high-end consulting community forum if I were to learn how to earn those kind of numbers Based on communities I am aware of that basically do this…: 1. $20 a month might get you a community that is working to get to $100k. The biggest hurdle will be simply taking action, with the second hurdle of having that action be reasonable…

Can you provide some recommended ones to follow or how to find?

Re: What’s wrong with billable hours

#124

I charge by the hour and will never change. It forces the customer to focus on getting the requirements right instead of hand waving it like "oh yeah, that's just what I want" and then come back later "I didn't want that, what I meant was" repeat ad infinitum. You see they are paying for my time, not results. If they choose to waste it... doesn't matter to me, it's all billable just the same. I will do my best to ste…

Billing by the hour seems to focus your clients clearly in a way that being their salaried coworker just does not.

Re: What’s wrong with billable hours

#125

One thing I've noticed more now that I read HN more than other places... Software people sure like to talk/write a lot of about their business. Like, a lot. I'm a mechanical/aerospace engineer, and I've done some short term consulting for startups (but now mostly retired). There is verrry little online in the form of blog posts like this mulling over how people work in that type of engineering (especially in the high…

I think it has more to do with software engineers being more likely to have spent a significant amount of time with the internet, (some form of) internet culture, and then sharing on the internet. Outside of software engineers, there are so many people who run businesses whose internet exposure ends at writing emails. These people might be just as willing to talk about what they do, but it's going to happen in-person, not on a blog post.

Re: What’s wrong with billable hours

#126

I charge by the hour and will never change. It forces the customer to focus on getting the requirements right instead of hand waving it like "oh yeah, that's just what I want" and then come back later "I didn't want that, what I meant was" repeat ad infinitum. You see they are paying for my time, not results. If they choose to waste it... doesn't matter to me, it's all billable just the same. I will do my best to ste…

> It forces the customer to focus on getting the requirements right instead of hand waving it like "oh yeah, that's just what I want" and then come back later "I didn't want that, what I meant was" repeat ad infinitum.

This is amateur because you are leaving an insane amount of money in “change orders” on the table.

That is fine if you don’t want to do it, but it is sub optimal for maximizing your revenue stream.

Re: What’s wrong with billable hours

#127

I charge by the hour and will never change. It forces the customer to focus on getting the requirements right instead of hand waving it like "oh yeah, that's just what I want" and then come back later "I didn't want that, what I meant was" repeat ad infinitum. You see they are paying for my time, not results. If they choose to waste it... doesn't matter to me, it's all billable just the same. I will do my best to ste…

You interpret a free opinion article that addresses a general topic as directed at you personally, take offense, then ad hominem question the author’s motives. He’s doing a little self-promotion, as you do and we all do online, but he’s not trying to “change the current consulting landscape” to benefit himself. Whom do you think reads his articles? None of my customers will.

It should go without saying to non-amateurs that exceptions happen, no general advice fits every situation, and your mileage may vary.

Then you boast about your own success. You don’t add anything to the conversation, offer no meaningful critique.

Good for you with the high earnings and luxury SUV. For most freelancers (or consultant if you prefer, clients don’t care how you style yourself), especially the amateurs just starting out, the article addresses a very real set of problems. Those less experienced freelancers do face a race to the bottom as commodities. The article might help them think about how they position themselves and structure their projects so they aren’t struggling on freelancer marketplaces.

If readers take nothing else away from the article they might think about adding business value versus selling their time, and having some skin in the game (assuming some risk) as a way to build better relationships with clients and improve their technical and business skills.

Re: What’s wrong with billable hours

#128

I charge by the hour and will never change. It forces the customer to focus on getting the requirements right instead of hand waving it like "oh yeah, that's just what I want" and then come back later "I didn't want that, what I meant was" repeat ad infinitum. You see they are paying for my time, not results. If they choose to waste it... doesn't matter to me, it's all billable just the same. I will do my best to ste…

How did you get clients before word of mouth?

Re: What’s wrong with billable hours

#129

Earlier quoted context omitted.

I've never had to fix bid for work, always had hourly gigs in the wings. I hold the philosophy that sw dev is a product development, iterative exercise, not a construction metaphor that is predictable. Yeah, I expect you would be able to do the same if you billed hourly. If a client insisted I bill daily, I'd probably have no issue with it either. It's just so rare to bill daily in my circles that I've never consider…

When you bill hourly you are literally demanding that your clients account for your time on an hour-by-hour basis. So, no, it's not the same. If you're subcontracting in order to make ends meet, then you don't have any control over your project structure; you're a subcontractor. My advice is to plot a course to not subcontracting anymore as soon as you can. I doubt that the driver developer who kicked this thread off…

Not really, if you are a consultant or external business you account for your own hours - you set a budget and then hand in a timesheet either weekly or monthly, then send an invoice at the end of each month.

Re: What’s wrong with billable hours

#130
I found this article helpful. Most comments on here seem to suggest that hourly is best done when clients don't know what they want, and I think that actually misses the point of the article, in my understanding.

Working with a few customers as a freelancer, I agree, a lot of time they can't express what they actually want. They know it when they see it, but they can't express it correctly so you end up building a product, and having a thousand change requests - basically the customer uses you as a prototyping machine until you build what they want.

Obviously this can't work with fixed pricing, BUT this is where the point of the article comes in. If the only thing you can offer to your customer is writing code based on a requirement - you're racing to the bottom because thousands can write code based on a requirement.

BUT, if you focus on outcome - I will build you what you want, AND I'll help you figure out what that is!! That service will include asking the right questions, helping the client figure out what they want, and you can put all of that in your fixed price offer. At this point you aren't just writing code for them, you are their business partner, you want them to succeed, and you will use your experience to offer advice. If you become good at this, you are much more than just a programmer, or what the article calls "technician".

So, thanks for the article, I found it interesting and have some food for thought.

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