A bit more context: * Wizards of the Coast (WoTC) has been tasked by Hasbro (which owns WoTC) to drastically increase profits over a few years. * WoTC has been aggressively increasing prices on Magic the Gathering (MTG) and drastically increased the diversity of products. This overwhelmed even people who follow and produce MTG news. Wallet fatique is rampant and people are disgruntled. * WoTC releases the 30th aniver…
> The real problem is the managers at WoTC that don't really care about the games. They only care about money. I expect more bad things in the future. The same seems to be true with Games Workshop and I've never understood this. The products from both companies have huge markups (painted cards and pieces of plastic) and I'd assume that they could actually have a far larger market and profit by concentrating on scale…
I'm not sure that's true. The actual bottleneck with these games is not money but time and interest: you have to have a group of people who all like the same game, and you have to be able to get the group together regularly to play it. There are plenty of people who are interested, but I suspect that the vast majority of them are already players of whatever game they favor (if they haven't switched to something like World of Warcraft--see below), so I don't know that there's a lot of untapped market share.
As for getting the group together to play, when all of the players are teenagers in school or college, that's relatively easy. It gets a lot harder when people are adults and have to work, pay mortgages, deal with various curve balls that adult life always throws at you, etc. And if you know you're not going to be able to devote the time to it that you used to as a kid when you learned the games (I started playing D&D in eighth grade, and spent far more hours playing it between then and graduating from high school than I have in all the years since--and my 40 year high school reunion is this year), it gets a lot harder to justify spending money on game materials.
Another factor is the availability of online games like World of Warcraft, which I mentioned above. These games solve the time and interest problem in a way that can't help scaling much better than in person tabletop play: you can play from your computer at home and there are always other people online playing. There are also limitations, of course: for example, you can't make up your own adventures and you can't have house rules, which were both features of every D&D campaign I have ever encountered. But it's another factor that I think tends to limit the size of the available market for games like D&D.
All of the above factors seem to me to indicate that there is a natural limit to the size of the market for games like the ones WoTC is producing, and the actual active market is close to that limiting size. If that's true, then the option of trying to make more money by scaling instead of markup simply isn't available to them.