Earlier quoted context omitted.
There is a word the customers have for the bullet-point style of communication. They call it “curt” and they don’t like it. They expect exactly the fluffy speech that ChatGPT generates. I can also read faster than I can write, so I have no problem quickly reading over what ChatGPT generates before sending it.
> There is a word the customers have for the bullet-point style of communication. They call it “curt” and they don’t like it. Unfortunately, yes. I do have my own word for such people: wrong . As in, they probably never experienced a collaborative workload that's high enough to teach them the value of succinct and precise communication. Or, as my wife would say, you can tell who had an actual high-pressure office job…
Re: EmailTriager
#121I’m not overly concerned about it being inaccurate since I don’t use it the way you’re describing. I use it to do qualitative things like write an apology letter for a bad experience, explain to the customer why paying on time is important, or rephrasing something I’ve already told them when they ask the same question again. It does exceptionally well at bullshit communication and as a starting point for canned responses.