And even more money has been lost through the horde of outsourcing firms such as Infosys and Wipro with low quality developers.
Americans duped into losing $10B by illegal Indian call centres in 2022: report
121–130 of 504 posts
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#122It's mind-boggling that the United States allows this kind of thing to happen. In the EU I get maybe one spam call every couple of months. From the stories you hear from Americans on HN, Americans get multiple spam/scam calls a day, and the vast majority of their inbound calls are spam/scams. What is going wrong in the US that isn't going wrong in the EU? Language barrier? Regulatory capture?
I think it's because of the language.
No one in the EU (outside UK) will receive a call in English and think this is legitimate
In the US if you call any company you would expect someone with an accent
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#123Congress is asleep at the wheel.
The spice must flow
The coffers leaking doesn't matter when lobbyists fill them back up every night
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#124It's mind-boggling that the United States allows this kind of thing to happen. In the EU I get maybe one spam call every couple of months. From the stories you hear from Americans on HN, Americans get multiple spam/scam calls a day, and the vast majority of their inbound calls are spam/scams. What is going wrong in the US that isn't going wrong in the EU? Language barrier? Regulatory capture?
Certainly most of my inbound calls in Ireland are scam calls. Not sure this is solved EU-wide, maybe just in your specific EU country? As far as I know the solution is to require more anti-spoofing techniques (e.g. SHAKEN/STIR) for caller ID and then cut off the carriers who don't provide that, plus the carrier providing the numbers enforcing stronger terms on their users.
The only anti spoofing technique that works for me is restricting calls to people in my contacts. It’s a bit of a pain with transactional things, but (at least in the US) it seems we’re long past the days where you could just call someone with no warning. I usually get a text or IM first now.
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#125Earlier quoted context omitted.
Telco's could put a stop to this if they really wanted to. Start with disabling number spoofing for international calls, if the number presented isn't in the country of origin then reject the connection request. Another choke point is the gift card system.
Edit: I was thinking of a totally different gift card scam. Whoops Gift cards should require some amount of destruction in order to get to the actual barcode… something to make tampering obvious. The same way clothes have a little ink exploder the clerk removes… just a quick easy step that is destructive to the packaging… but still presentable when you give it to someone
Wait, how would this stop phone scams?
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#126[flagged]
I think most people are downvoting you because this advice is useless, given that those calls never come from Indian phone numbers. I'd like to note that I'm downvoting you because that's not what a tautology is.
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#127These scammers have become bolder. Recently the targets have been elderly indians as well.
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#128It is not just Americans who affected by these scams. It is also Indian elderly population too who are affected by these scams. I think Indian authorities are very slow to react to these issues because police dont really understand the impact these calls make. Also they are paid off and are often of part of the mafia that runs them. My parent's friends have also been scammed. The Netflix series "Jamtara" really shows…
The police in India understand. They are corrupt and paid off, so it continues.
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#129Earlier quoted context omitted.
Resource constraints are a problem across all industries. My recollection wrt Rober was the police aided him to help drive awareness. For the “normal peoples theft” what would you like to police to do?
> For the “normal peoples theft” what would you like to police to do? - show up when called. - if they’re not going to show up, AT LEAST call back. - make at least a token effort to apprehend someone of whom there is a clear video. This does not seem to be outlandish expectations of the service provided by the largest line in city budget.
My guess is there are so many instances of “normal people theft” occurring that even calling back is a significant scale issue.
Basically, our criminal justice system is not built to handle minor crimes, and criminal organizations are exploiting that at scale.
Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report
#130Rather than "caused by illegal Indian call centres in 2022", wouldn't it be more accurate to say "Indian industrial-scale criminal scam operations"?
AND
de facto sanctioned by India and USA by not enforcing the law and busting the scammers