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Issue dialing 911 on Google Pixel 6 cell phones

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Re: Issue dialing 911 on Google Pixel 6 cell phones

#121

Earlier quoted context omitted.

I've recently accidentally pocket dialled Emergency Services with a recent Nokia running latest Android. Somehow I manage to swipe the screen up and press the relatively small 'Emergency' button, all without touching the phone. It's really weird.

I’ve accidentally dialed 911 via the side buttons on my iPhone (I put it into the drink holder in a chair, and it was just tight enough to depress the buttons) and at least twice via the buttons on my Watch (trying to swap out the watch bands). Oh, and once my Watch was wet, and it registered my slide motion in the wrong spot. Admittedly this is roughly once every 2 years, but still I’m about at the point where I’d l…

You can turn much of them off - https://www.cnet.com/google-amp/news/if-youve-ever-called-91...

I had to do this because the kids discovered that if they held down power off and then slid the bar over a nice woman would talk to them and then a big truck would show up!

Re: Issue dialing 911 on Google Pixel 6 cell phones

#122
post #73
post #11

Let's just spell it out instead of this clickbait title: Dialing the local emergency number (112, 000, and 911 were reported, but presumably also others) sometimes doesn't work, just gives a click instead of dialing. Google blames third party apps. Users report similar issues since Pixel 4 that were reported to Google but haven't been resolved since release. Not like "911 doesn't ring" is much longer of a title than…

> Dialing the local emergency number (...) sometimes doesn't work, It very well sounds like a horror movie.

But "something very scary happened" as a headline is less useful than "X happened" when everyone intuitively understands that situation X is very scary.

Clickbait is where you have to click through for the essential-but-omitted information, written in a way that makes you want to know. This is that. It doesn't mean it's not also accurate.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#123
post #99

Earlier quoted context omitted.

I’m in a similar position. I used iPhone for years but after they started to remove important apps from AppStore I decided to move to pixel. UX is terrible and unpolished. Hardware is just bad. But I can sideload and that’s more important.

What app did they remove that you used?

Some Russian apps that most people probably don't care about, but I do.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#124
post #11

Let's just spell it out instead of this clickbait title: Dialing the local emergency number (112, 000, and 911 were reported, but presumably also others) sometimes doesn't work, just gives a click instead of dialing. Google blames third party apps. Users report similar issues since Pixel 4 that were reported to Google but haven't been resolved since release. Not like "911 doesn't ring" is much longer of a title than…

Nothing about your explanation refutes that this is a very scary issue. Third-party apps or not, a phone that can't call emergency services in every situation other than empty battery should be treated by the government like food that can potentially poison people.

> Nothing about your explanation refutes that this is a very scary issue.

That's great, because I didn't want to say that!

The point is that "something very scary happened" is less useful than "X happened" when everyone intuitively understands that situation X is very scary.

> Third-party apps or not,

Maybe that's another misunderstanding: I think Google's excuse is lame. Perhaps you thought I cited it as a legitimate reason?

Re: Issue dialing 911 on Google Pixel 6 cell phones

#125
post #53
post #11

Let's just spell it out instead of this clickbait title: Dialing the local emergency number (112, 000, and 911 were reported, but presumably also others) sometimes doesn't work, just gives a click instead of dialing. Google blames third party apps. Users report similar issues since Pixel 4 that were reported to Google but haven't been resolved since release. Not like "911 doesn't ring" is much longer of a title than…

Google blames third party apps. I'm not going to suggest third parties can't screw with a phone and make it effectively unusable, but why isn't emergency calling a separate code path in the dialler app and OS that just ignores everything that third parties have done? It should be impossible to change the behaviour of that small bit of the phone. Don't fire any OS level events, don't call any callbacks, ignore any reg…

I didn't mean for it to sound as though I thought this was a legitimate reason absolving Google of blame. I cited it as a lame excuse, exactly for the reason you mentioned: this should be a core system thing, not influenceable by third parties.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#126

Earlier quoted context omitted.

I’ve accidentally dialed 911 via the side buttons on my iPhone (I put it into the drink holder in a chair, and it was just tight enough to depress the buttons) and at least twice via the buttons on my Watch (trying to swap out the watch bands). Oh, and once my Watch was wet, and it registered my slide motion in the wrong spot. Admittedly this is roughly once every 2 years, but still I’m about at the point where I’d l…

You can turn much of them off - https://www.cnet.com/google-amp/news/if-youve-ever-called-91... I had to do this because the kids discovered that if they held down power off and then slid the bar over a nice woman would talk to them and then a big truck would show up!

Thanks, apparently I did turn them off at some point. Doesn’t appear to be a way to disable the emergency slider on Watch or iPhone though, unfortunately.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#128
post #106

Earlier quoted context omitted.

FYI memorizing 112 is probably a better idea. It's baked into GSM spec and gets redirected to the right country end-point (like 999 for UK) in most of the world. Same difference while in UK, but good habit for travelling.

For my experience, when possible it's better to use the more direct number – that extra layer of redirection takes only a minute or two, but in an emergency that can be a lot.

How can a redirection take minutes?! And do you at least get some relaxing elevator music for you to remain calm while watching your house burn down?

Re: Issue dialing 911 on Google Pixel 6 cell phones

#129
post #81
post #72

Earlier quoted context omitted.

Wait, shouldn't be something like FCC certifying emission levels not some random mobile network operator ? Or at least company run by them as to not have to repeat test same thing over and over again ?

Emission levels are complicated. There isn't a particular threshold they have to be under. Rather, phones negotiate with the tower to use the minimum power needed to get their signal through, depending on their distance from the tower and other factors. Using lower power means less interference with other phones as well as increased battery life and less RF absorption by the user's head. This negotiation has a lot of…

Under 1.2 W/kg in 10g of tissue ICNIRP is the international standard.

India has its own in 1g of tissue but I don't know the threshold value off the top of my head.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#130
post #100

Earlier quoted context omitted.

Not a lot has changed. You call the regional center (the 911, or in our case, 112 responders), you negotiate a timeframe for your tests (so that there's enough operators there), you tell them the phone number (and other data) that will be used for testing (because the responders get the approximate location of the caller, and might still send someone to check after a call, even if the voice doesn't get through), and…

My experience sitting in on 112 dispatchers as part of my EMS training was different. Multiple times per shift a caller would just start the conversation with something like “This is no emergency, I'm an employee of Vodafone/T-Mobile/etc and have to test 112”. Only network operators calling this way though, no phone manufacturers.

Normally phone manufacturers certify that this works against an operator test suite on simulator hardware, I believe.

Cannot have FCC etc. uncertified phone connect to normal networks - that would be a mess.

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