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Mattermost – open-source platform for secure collaboration

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Re: Mattermost – open-source platform for secure collaboration

#121

Post by ctxc »

darkteflon wrote: post #81
ctxc wrote: post #68

Earlier quoted context omitted.

Zoho Cliq solves this by using ML to parse the message and give a suitable name. It's suitable 7/10 times, and the remaining 3 - it either doesn't matter that much or is trivial to rename. Zulip should try that if they haven't already.

I hadn’t heard of Cliq. Do you have lots of experience with it? What do you think of it?

Disclaimer: I work for Zoho, but in a different team.

I find that I really like it for work. But for informal interactions (gaming etc) I like Discord better because of the voice channels. In Cliq they're "calls" and feel much more formal.

Re: Mattermost – open-source platform for secure collaboration

#122

Post by rkangel »

samatman wrote: post #64
temp wrote: post #4

They decided to up their price per user by a significant amount not too long ago... our self-hosted instance suddenly became more expensive than Slack but with an obviously not nearly as polished product as Slack. So we moved over to Zulip because at least they do their own thing, we haven't had any regrets over the switch to Zulip.

We tried Zulip a couple times and ended up setting up a Matrix server when Slack became unbearable. The advantages of being able to federate with other channels is high, like almost everyone I have severe channel overload and I want an application which will be open all the time to reach as many people as possible. It's almost coincidence, though, both Zulip and Matrix became 'good enough' around the same time, and w…

> I do like the semi-threaded approach Zulip takes

Interestingly I think of Zulip as the fully threaded approach, and Slack/Discord etc. as the semi-threaded approach (because it's optional). The only other "fully" threaded approach I know of is MS Teams (in the Team) - each conversation is a thread (and the fact that people don't realise this is an indication of how good the UX is).

Re: Mattermost – open-source platform for secure collaboration

#123

Post by rkangel »

alya wrote: post #103
darkteflon wrote: post #41

Earlier quoted context omitted.

We tried Zulip about a year ago. There were loads of things we loved about it - the threading model in particular - but the learning curve was steep for non-technical members and the mobile app lacked a couple of key features (share sheet integration was the big one, from memory). We also looked at Quill, which had a similar threading model but … was bought and then sank without a trace. We ended up on Slack, which i…

Head of Product for Zulip here. I'd love to dig in deeper to understand what's confusing to non-technical folks as they are starting out, so that we can keep working to improve the product and documentation to address it. If anyone is up for a chat, please reach out by email at support@zulip.com, or in the #feedback stream in the Zulip development community ( https://zulip.com/development-community/ )!

My view is that there is a UI issue here, but I can't come up with a suggestion of how to improve it.

People get their head around MS Teams very easily and fundamentally the only difference between Zulip and Teams is that you are required to put a title/subject on your thread in Zulip as supposed to Teams where it's optional.

In Teams the value of this is clear whereas in Zulip you need to understand the goal. I've always thought that with a bit of a step back UI adjustment to Zulip things could be clearer.

Re: Mattermost – open-source platform for secure collaboration

#124

Post by dx034 »

jasonblais wrote: post #11
dx034 wrote: post #6

I've been using the self hosted version with a 10-person team for a year now and so far we like it. It's not as good as Slack (yet), but if you need to self-host, I can absolutely recommend it.

Mattermost PM here, thanks for using the product! :) Do you have any wishes for improving Mattermost for your team?

Calls in the browser would be great!

Re: Mattermost – open-source platform for secure collaboration

#125

Post by dx034 »

hedgehog wrote: post #78
dx034 wrote: post #6

I've been using the self hosted version with a 10-person team for a year now and so far we like it. It's not as good as Slack (yet), but if you need to self-host, I can absolutely recommend it.

For self hosting do you hand-manage accounts in Mattermost or use some form of SSO?

SSO with our AD. Works well, but I'm not the one who set it up.

Re: Mattermost – open-source platform for secure collaboration

#126

Post by w4ffl35 »

jasonblais wrote: post #13
w4ffl35 wrote: post #5

I love mattermost and host it from a a server in my closet (used for internal communication only, not accessible outside of my network)

Mattermost PM here, thanks for using the product! Love to hear it :) Do you have any wishes around Mattermost? We're always looking for ways to improve the product experience.

Hi,i don't know if I've just missed a feature setting, but the creation process of channels and groups doesn't seem as intuitive as Discord.

I would like the ability to create a group, add channels etc. in pretty much the same manner as github and have those show up to other users.

Re: Mattermost – open-source platform for secure collaboration

#127

Post by alya »

mdaniel wrote: post #87
temp wrote: post #4

They decided to up their price per user by a significant amount not too long ago... our self-hosted instance suddenly became more expensive than Slack but with an obviously not nearly as polished product as Slack. So we moved over to Zulip because at least they do their own thing, we haven't had any regrets over the switch to Zulip.

and Zulip has a "public access" view, which I wish more open source projects would adopt (:eyes: kubernetes.slack.com) since it allows search engines to index into the threads: https://zulip.com/help/public-access-option

To clarify here, from https://zulip.com/help/public-access-option#caveats:

> Web-public streams do not yet support search engine indexing. You can use zulip-archive to create an archive of a Zulip organization that can be indexed by search engines.

https://github.com/zulip/zulip/issues/21881 is the issue to track for the native search indexing feature.

Re: Mattermost – open-source platform for secure collaboration

#128

Post by mdaniel »

alya wrote: post #127
mdaniel wrote: post #87

Earlier quoted context omitted.

and Zulip has a "public access" view, which I wish more open source projects would adopt (:eyes: kubernetes.slack.com) since it allows search engines to index into the threads: https://zulip.com/help/public-access-option

To clarify here, from https://zulip.com/help/public-access-option#caveats : > Web-public streams do not yet support search engine indexing. You can use zulip-archive to create an archive of a Zulip organization that can be indexed by search engines. https://github.com/zulip/zulip/issues/21881 is the issue to track for the native search indexing feature.

Ah, thank you for pointing that out and sorry that I didn't notice that caveat. I somehow thought Google's indexer was "hash url" aware but I can totally appreciate that the devil is in the details about that stuff
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