Earlier quoted context omitted.
Literally my only question. If they don't understand that then this is a massive market-research fail. I went Windows before the M1 Pro Macs just because I could not run two displays well on the Air (Displaylink sucks so so much).
On the contrary, I suspect they have market research to the effect that only a small proportion of users have or want multiple screens, and of those who do, they're likely to buy a more expensive model in the first place. Basically everyone I know has gone the route of a single large display, Mac user or not.
I've noticed that, too, which I don't quite understand. Dual displays were touted as a productivity multiplier back in the day. Is that not the case anymore?