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The new and upgraded Framework Laptop

community.frame.work

121–130 of 753 posts

Re: The new and upgraded Framework Laptop

#121
post #87

Could you elaborate on why realtek was chosen for the ethernet expansion card? It does tend to have a pretty bad rep, with one of the recent documentations being https://overengineer.dev/blog/2021/04/25/usb-c-hub-madness.h...

Unfortunately, Realtek is the one and only choice for a USB 3.1 to 2.5Gbit Ethernet controller. We don't like it any more than you do, but there are several niches in the PC peripheral space where there is no alternative to using a Realtek part.

Re: The new and upgraded Framework Laptop

#124
post #106
post #87

Could you elaborate on why realtek was chosen for the ethernet expansion card? It does tend to have a pretty bad rep, with one of the recent documentations being https://overengineer.dev/blog/2021/04/25/usb-c-hub-madness.h...

Seems to be that the realtek driver issues are mostly for Mac users, which will not be really an issue for Framework users.

As a long-time Linux user, every time I hear Realtek or see a rtlxxxx driver the blood drains from my head. Just a constant nightmare of crashy firmware and dkms hell. Maybe things have gotten better in the last couple years, but I've steered clear every time I've had the chance.

Re: The new and upgraded Framework Laptop

#125
When there a new laptop release with an Intel CPU, the topic of fans is rarely talked. How is the Framework doing when it comes to heat? I decided that I will no longer buy a laptop that whirls fans whenever you do something more resource intensive or even simply open an app. I have fairly modern XPS 15 and the fan noise is just unbearable. It puts me off coming near the laptop. So it looks like I'll have to bite the bullet and buy M1/M2 if there is going to be a way to run Linux reliably.

Re: The new and upgraded Framework Laptop

#126
post #2

I'm happy to answer any questions around this! We've been working on this since update since we launched the product last year, so we're excited to be able to share it today.

I love everything about what you have planned. Is there anything in the works for creating more keyboard options? While mechanical keyboards might be too impractical, even something with bigger arrow keys would be nice.

Re: The new and upgraded Framework Laptop

#127
post #100
post #2

I'm happy to answer any questions around this! We've been working on this since update since we launched the product last year, so we're excited to be able to share it today.

Congrats! Looking at the DIY Guide [0] it looks like a lot of the laptop comes pre-assembled still (case, motherboard, screen, keyboard). Is it more cost effective to do the labor on Framework's side to ship everything more tightly together in 1 box or could we see a 'DIY Pro' option that ships every component in its own box? (Maybe even at greater discount?) Also, check out this Mechanical Watch [1] tutorial that ma…

We wrote about this in an early blog post: https://frame.work/blog/the-evolution-of-the-framework-lapto...

It would be substantially more expensive for us to ship the laptop in a state that is less assembled. Packaging, labor for pack-out, and increased size and weight for freight all end up being quite a bit more than product assembly labor.

Re: The new and upgraded Framework Laptop

#129

> We’ve redesigned our lid assembly for significantly improved rigidity They should make this part available to existing users as a warranty replacement. It sounds like they've addressed a common complaint on their support forums. The lid that flops over because of the hinge's weakness, and the absurd excuses made by company personnel (they claim it was designed this way "to accommodate opening the laptop with one ha…

My framework laptop had no issues with the hinge whatsoever. It honestly might have been a little too stiff for my tastes, but it functioned perfectly, and the screen never budged without me moving it intentionally. (Past tense is because I recently sold it as I was using my M1 MBA way more often, mainly due to how long the framework laptop took to come out of sleep mode by comparison. This isn't really a slight agai…

> I would not say the hinge issues have been a "common" complaint. They've been the most common that I've seen

Thanks for sharing your insight, you've really clarified things. Ahem.

> especially once you factor in that people usually only go online to complain.

I've never complained about it before on their forums because once a few people let the company know about the defect, and the company gives their lame excuse for why they've implemented such a weak hinge (one handed opening!), there is no point.

It actually is nice to hear that your hinge wasn't weak as that might mean the warranty replacement nrp mentioned is worth doing. I do hope - the laptop has some nice features otherwise.

Re: The new and upgraded Framework Laptop

#130
post #2

I'm happy to answer any questions around this! We've been working on this since update since we launched the product last year, so we're excited to be able to share it today.

Is there any plans (that you can talk about) for a slightly larger model with maybe more ports?

I want one of these so bad but if you end up doing a larger one shortly down the line i'm going to be really gutted.

Edit: also any plans for a blank ISO keyboard to match the blank ANSI one?

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