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Jabra denies support for Elite 85t Bluetooth earbuds on computers

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121–130 of 221 posts

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#121
post #73

And then people keep asking me why I have trust issues with wireless tech. A 3.5mm jack just works, with everything, every time, all the time, regardless of any outside factors.

Right until the spring wears out.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#122

Earlier quoted context omitted.

On the flip side, Linux audio supports things that MacOS and Windows do not. Do you have 990kbps LDAC running on your desktop? Probably not if you aren't on Android or Linux. With PipeWire, I feel pretty comfortable saying Linux has Mac and Windows beat with wireless audio compatibility. Yes, Pulseaudio/ALSA and Jack kinda suck. That's a pretty dead horse to beat when you consider the offerings on... other platforms.

Of course I do, I wanted to be sure for myself that the difference is inaudible on Windows like it is on Android. I bought an adapter which supports it and confirmed it was transmitting it, then did my a/b/x testing. It sounds like you agree with me, the default Linux support for Bluetooth audio is bad and requires custom workarounds to fix. That's exactly what I said.

What workarounds are you talking about? Pipewire is stock in distros, and you don't have to configure anything.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#123
post #32

I've just initiated a within-30-days return for a full refund of my new Jabra Evolve2 75 headset. It comes with a USB dongle so they definitely won't be claiming it doesn't support PC use, but I don't trust a company that makes such scammy claims and I've tweeted them to say just that. Ah well, I thought I was enjoying my third Jabra product and it turns out I won't touch them with a barge pole again, unless and unti…

Bose QC 35 headphones work reasonably well, good noise cancelling, good enough mic for calls. I hear the Sony NC headsets getting better reviews in the last couple years on at least their NC functionality.

Headsets without a boom microphone only work in the quietest of environments, the Bose is not really a suitable replacement for the Jabra model mentioned above.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#124
post #73

And then people keep asking me why I have trust issues with wireless tech. A 3.5mm jack just works, with everything, every time, all the time, regardless of any outside factors.

Right until the spring wears out.

I don't understand what this means. I've used dozens of wired 3.5mm devices for decades and have never had an issue with a spring. I have headphones from the early 2000s that still work and only needed replacement ear-cup foam.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#125

Earlier quoted context omitted.

I wouldn't call it sketchy. It says right on the product page what connectivity the device supports. https://www.jabra.com/bluetooth-headsets/jabra-elite-85t##10... They don't attempt to mislead at all.

> It says right on the product page what connectivity the device supports. I don't really see anything there beyond "bluetooth support", and it seems to me that expecting very common systems such as macOS and Windows would work is pretty reasonable.

There are two "Connectivity" sections. :/

It mentions in the second one that it's for mobile devices.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#126
Honestly, I don't care about the problem itself that much. I mean, I'm used to constant problems with pretty much all audio-devices on my linux laptop (even when they work fine on Windows, which seriously makes me angry — when it was supposed to be the fucking year of linux on desktop?), my Elite 65t's are no better nor worse, I did use them on the laptop a couple of times and they worked somehow.

But the response is infuriating. I wouldn't really expect anything else from something like Xiaomi, but Jabra? Don't they care about their reputation at all? I mean, they could at least pretend they care. Refunding a single customer is cheap as fuck, even if he is not really in the right. Well, I don't know, but I suspect this thread may already cost them more than fucking $150 or whatever it is Jabra Elite 85t costs now.

However, to be completely honest, I'm not sure what my next wireless earbuds manufacturer should be. I bought 65t's a long time ago (obviously), and I'm pretty sure nothing could really compete back then, all things considered. I don't know about now.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#128
I recently had a problem with one of my Jabra earbuds dying. They claimed it was no longer under warranty (even though their website promised a year or two under warranty and it had been only about 8 months). I eventually just gave up and got new earbuds. It pretty much destroyed my view of the company.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#129
post #122

Earlier quoted context omitted.

Of course I do, I wanted to be sure for myself that the difference is inaudible on Windows like it is on Android. I bought an adapter which supports it and confirmed it was transmitting it, then did my a/b/x testing. It sounds like you agree with me, the default Linux support for Bluetooth audio is bad and requires custom workarounds to fix. That's exactly what I said.

What workarounds are you talking about? Pipewire is stock in distros, and you don't have to configure anything.

I'm not sure what you meant by "stock in distros", but I hope you don't mean it comes installed and configured out of the box on all distros, as that is emphatically not the case:

https://askubuntu.com/questions/1399464/cant-install-pipewir...

https://linuxconfig.org/how-to-install-pipewire-on-ubuntu-li...

https://ubuntuhandbook.org/index.php/2022/04/pipewire-replac...

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#130

Earlier quoted context omitted.

> These are Wirecutter's suggested Bluetooth headphones I stopped trusting Wirecutter a long time ago when they "recommended" powerline adapters that sucked. After buying some and doing my own testing I realized the whole product category sucks unless you're super desperate with no other options. Of course instead of saying that Wirecutter happily gives the best piece of garbage 8 or 9 stars. That's the problem with…

Powerline networking is a great example of where review sites totally fall down; it's amazing in most cases, providing great bandwidth and very low jitter and packet loss. Then for no reason*, it will absolutely suck for some people. The only way to find these kinds of problems is to survey every situation and test each product in all of them, which is clearly impossible. People will hear this and go, "aha! Crowd sou…

IIRC their tests were over a short, direct run of wire. I tested them using different lengths of runs, across circuits, and in different houses. The Wirecutter test setup was the most ideal environment possible. It was as if a manufacturer dictated the setup.

To their credit, I think they updated their test setup to be more realistic.

> Your wiring is to blame.

That’s quite the assessment for the info given. Lol.

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