Live data from Hacker News

Visa's marketing opt-out has been down for over a week. Is this a legal issue?

marketingreportoptout.visa.com

121–130 of 161 posts

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#121

Earlier quoted context omitted.

This isn't Reddit

This might not be Reddit, and the parent's point might be crudely made, but watch the fines companies are awarded, and put it in terms of revenue, and then scale it to /$60k USD, to put it terms of how "big" of a fine it would be, from an average person's pocket; you'll find that many of these fines are in the sub-dollar range, which to me, makes it completely fair to dismiss them as any sort of real penalty.

> but watch the fines companies are awarded, and put it in terms of revenue, and then scale it to /$60k USD

What are your thoughts on RIAA suing people for $20,000/song? Appropriate fine since it's large against a person's income, right?

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#123
post #113

Earlier quoted context omitted.

Quoted post unavailable.

Yes. My time is highly valuable. As is my ISP pipe and my thought processing. Spam steals that, and you'll find no quarter with most tech folks because this is the societal default.

No post body was provided.

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#124
post #36

So has Adobe's too apparently

What's the URL?

My Adobe emails don't have a link, they require an Unsubscribe email to be sent to unsubscribe-na@adobesystems.com which is undeliverable.

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#125

Earlier quoted context omitted.

American Express handles their own fraud cases. Their cards are generally not issued by banks. I have no association with them other than being a card member since 1982, but their customer service is far better than Visa/MC, and yes, you can get a card from them with no annual fees + perks.

Does anyone know what AmEx is doing wrt Russia?

Google knows:

https://www.google.com/search?q=what+is+amex+doing+wrt+russi...

American Express Suspends Operations in Russia and Belarus

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#126
post #117

When I tried to get my annual credit report, I find that the credit agencies constantly have trouble validating my identify online even though I have one of the simplest reports. A single same address for decades, no loans, paid off every month. They randomly will say that I can't be verified, and I need to snail mail them copies of a bunch of identifying documents to get my credit report. I imagine this is a common…

If they can't verify your identity with enough confidence, would you prefer they just show the report anyway? It's possible that your situation being so simple is exactly what makes it hard for them to be confident that the requestor is you.

I find that hard to believe because they can verify my identify when I sign up for an online bank, or apply for an apartment, or do anything else with the same information. I'm more inclined to believe it's not a priority, and don't care about making it better because the law doesn't say how good their service has to be, just that it exists. I'll note that when I sign up with the same information to their paid service as a trial, there's never any issue with verifying my identity.

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#127
post #113

Earlier quoted context omitted.

Yes. My time is highly valuable. As is my ISP pipe and my thought processing. Spam steals that, and you'll find no quarter with most tech folks because this is the societal default.

Quoted post unavailable.

Oh my. This is a lovely comment. Let us dissect.

> Let’s not confuse being paid a lot of money at work with our time being valuable.

Thanks. I haven't. But I'm glad you reminded people that time being valuable is disconnected from hourly rate. Perhaps unintentionally. It wouldn't matter if my job paid minimum wage or I fund my fifth yacht budget from my latest financial trade, my time is valuable. I get one life to enjoy.

Others may value their time differently. My time, however, I value highly.

> You comment quite a bit on a site that’s the content marketing project of a VC firm after all.

I learn quite a bit from the site, as the weekend projects here become the valuable tech five to ten years down the line.

-----

Spam emails are an unmitigated moral bad, and a tu quoque in their defense, however misplaced and invective, is ultimately meaningless.

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#128

Earlier quoted context omitted.

Anybody can sue anybody. Winning though...

In general you can't sue the federal government.

On the contrary, that's what judicial review is for. (And there may be other mechanisms as well.)

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#129

Nah cos big corps just do what they want with no penalties unless they piss off enough people that the politicans feel like they need to make a point.. ...we're well into gangster capitalism now

You say gangster capitalism. I also hear late stage capitalism and other such modifiers being thrown around a lot. When has power ever been limited? Certainly not in any communist society that’s existed so far, nor under feudalism, or even earlier capitalist societies to my knowledge (did the Roman’s not have this problem?).

A hundred years ago you could buy "Drink This Arsenic Cure-All" off the shelf. Not sure that "early-stage capitalism" was any better.

Re: Visa's marketing opt-out has been down for over a week. Is this a legal issue?

#130

IANAL, but if the page is used to opt-out of marketing emails, then yes, Visa is in violation the US CAN-SPAM act, which requires promptly processing opt-out requests. https://www.ftc.gov/business-guidance/resources/can-spam-act... As long as the opt-out page is broken, they should not be sending out marketing emails and could be open to a class-action lawsuit from people they email with no ability to opt-out.

I think the CA law might have more teeth to allow for individual action? e.g. if they don't respond to data deletion requests.
Post reply on HN