Anything is just a tool, some are good tools, some (self/imposed)torture tools, some are just crappy tools pushed by ignorance that makes anything hard and inefficient, some are security threats etc.
Personally I consider a third-party propritary digital communication tool a security threat on it's own, since the third party might audit anything and I can't tell if that's happen or not, that's why I classify similarly Slack, Zoom, Meet, Teams, O365 etc.
I consider chat-based coms something useful in another era, when we can't just make VoIP calls, or still useful if you need to reach a remote ship or submarine via very expensive and limited sat/LF coms (classic telex), definitely wrong otherwise.
My coms are simple: you need to reach me quickly? Call me, classic SIP/RTP. It's not urgent? Send me a mail, a plain text one with a romance quoted multiple times or a signature longer then the message itself. Try to be "more connected" means trying to be distracted and less productive.
Need to send me files? I hope any company do have a decent DMS also for file sharing purposes.
Need to share the screen? Ok, call me and we do
etc.
Right tool for the right job. About working with me practically: for most who know me it's not an issue, and my productivity tend to be far above the average, for newcomers seems not hyper-nice to start, but it's a short time period.