Booking.com is moving its customer service staff to an outsourcing company

Post by folbec » Fri, Feb 11, 2022, 10:35 AM UTC

charcircuit wrote: post #80

NumberCruncher wrote: post #57

In Germany this isn't a legal move. One of my former employees (global telco everyone knows) tried to do the same, namely moving the contracts of the employees to an other company. 200 of them started a class action and won easily. The company had to terminate their contracts (which means the employees are eligible for unemployment benefits, etc.) and had to pay a good severance. Something like (years of employment)…

Why is it illegal to fire people in Germany?

Post by folbec » Fri, Feb 11, 2022, 10:36 AM UTC

dmarchand90 wrote: post #31

baby wrote: post #24

I despise the experience so much that I can’t feel bad about the demise of that website. They’re are guilty of all the dark patterns imaginable. The day you stop providing a useful tool to your users is the day you can start counting til you close shop. On the other hand google hotel is providing a top service. This is actually my biggest worry with facebook. Even though I own their stocks, I’m scared that they are f…

I'm not necessarily a huge fan but I'm not sure what the alternative there is. They're pretty comprehensive. If you have any suggestions by the way I'm very happy to jump ship!

Post by quantum_mcts » Fri, Feb 11, 2022, 10:38 AM UTC

nolok wrote: post #87

Disregarding how horrible it is to do that this way, ... The employee says he's french, so either he didn't have a french work contract, or what he is saying is untrue. While you can transfer an employee from one company to another, it must protect every employee advantage, his history, etc ... So he has the same severance as on his original contract, with the original timeline (his time of employment isn't reset to…

Post by gingerlime » Fri, Feb 11, 2022, 10:42 AM UTC

capableweb wrote: post #46

blunte wrote: post #41

Earlier quoted context omitted.

Several commentors have written this advice, but almost always if I check the hotel website directly I see much higher prices than what are offered on booking. hotels.com, or agoda. However, with flights and flight search websites I do sometimes see close to equal pricing, and in that domain I almost always check the airline website itself and book directly when possible.

In the past I've called and asked the hotel if they are willing to price match as I much rather want to be a customer of them, rather than Booking.com, and I think only around two times have they denied my request. Probably because those were very large hotel chains and didn't really care about one customer here and there. But smaller hotels have always accepted price marching for me.

Post by pgeorgi » Fri, Feb 11, 2022, 10:45 AM UTC

bin_bash wrote: post #115

MandieD wrote: post #43

Earlier quoted context omitted.

After spending most of my adult life in Germany, I have to be extra-vigilant when doing anything with money back in the US - from remembering that the prices on the shelves are several percent lower than what I’m actually going to have to pay (while being way lower than VAT, sales tax is not included in prices!) to anything to do with cellphones, and then stuff like this.

What's so alarming about us not putting sales tax on products? I grew up in the US but in a non sales tax state so my experience until I was 25 was the same as yours. When I later moved to a sales tax state I knew the price was going to be ~5-10% higher than what was printed but I got used to it very quickly. I hate to stereotype but I've found Germans in my experience to take particular offense to this practice. I'm…