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Pixel sent to Google for replacement. They used it to post wife's nudes online

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Re: Pixel sent to Google for replacement. They used it to post wife's nudes online

#121
IS this title correct? The title on Reddit says:

> Sent my phone to Google for replacement. They fixed the old one and used it to post nudes on my wife's social media and steal money

It doesn't say they pulled wife's nudes from the phone and posted them online, but that they used the old phone to post nudes on the wife's social media...

Or did I miss something?

Re: Pixel sent to Google for replacement. They used it to post wife's nudes online

#122
post #5

Earlier quoted context omitted.

Seriously? You're blaming the victim?

It's not blame, it's advice. Advice that is strongly needed, because most people think "they have nothing to hide" until they discover than: - they do - they can't

You’re right, everyone has a need for privacy, and there is almost always private info on devices people use. So why is “advice” to avoid repair and eat the costs considered a tenable solution?

The “advice” would also apply if you ever logged into your bank or bought anything, if you ever read your email, if you have any secret keys or certificates for authentication of anything, if you ever visited a web site or searched for something you wouldn’t want someone else to see, if you have a list of contacts, if you have any personally identifiable information, if you ever worked on something considered confidential by your employer, etc., etc., etc.

Re: Pixel sent to Google for replacement. They used it to post wife's nudes online

#123

I'm sick of people, so I'm not going to read the inevitable comments that are going to come. Look, face it, some people like taking nude photos of themselves and they like sharing them with their partners. There is absolutely nothing wrong with this. It's not their fault if something like this happens. People should be able to feel secure in the tech that they use, in the companies that they entrust their information…

Of course the fault lies with the person who posted the images online. That person also violated state and federal laws. There is no doubt about that.

However, most people wouldn't knowingly leave nude images of their spouse on the car's back seat when getting the car serviced. In many ways this is similar.

Edit: For people who think I'm blaming the victim, I am not. I thought that was clear, since I blamed the thief/poster of the photos! This is in many ways similar to leaving photos in a car. That is not to say that the person with the phone is at fault, but that this also happens in many other cases. If this happened to me (which it has), I'd do something else instead of sending my phone for repair by an unknown person.

Re: Pixel sent to Google for replacement. They used it to post wife's nudes online

#124
To be fair, when sending a Pixel for reparations, Google very clearly and explicitly asks to factory_reset the phone.

I personally didn't reset it when I sent my Pixel 3 to fix the charging port because my Pixel was fully encrypted.

All Pixels are encrypted by default as long as you have any kind of lock method enabled (PIN, password, shape...).

I don't really understand how this person got his files in cleartext and accessible.

Re: Pixel sent to Google for replacement. They used it to post wife's nudes online

#125
post #60

Earlier quoted context omitted.

Yeah this is yet another reason to want phones to have removable storage (micro sd card). So private photos can go onto the card instead of built-in storage, and you can remove the card if you have to send in the phone. I don't take nudes but I tend to use my phone as an impromptu photocopier for stuff like bills and receipts, so the photos are full of private info such as account numbers. I worry about that sometime…

How about make it so that the "hidden" photos on a phone require a security code/biometric to access? I've always been shocked that this isn't the case with iOS (don't know Android), it seems so obvious and simple.

Android has exactly this feature, two in fact: "Safe Folder" for regular files and "Locked Folder" for photos specifically.

Re: Pixel sent to Google for replacement. They used it to post wife's nudes online

#126
post #102

I’ve taken my iPhone to a couple of repair shops. They always ask for the pin code and I always refuse and say it’s a work phone. Very much hoping the secure enclave works and my data has not left the phone.

Even when I took my phone into a third party repair place for a new screen they required me to give them my passcode and disable Find My Phone. Seemed super unnecessary.

I used to work as a certified apple tech. Turning off find my iPhone is standard procedure for every repair. But techs are never supposed to ask for your passcode. Most diagnostics can be performed outside the OS, and those that can't are supposed to be performed in front of the client.

Re: Pixel sent to Google for replacement. They used it to post wife's nudes online

#127

It was deleted. Here is the OG Text: "Ok so this just happened. Buckle up. About a month ago my wife broke her pixel phone. It couldn't be turned on so we couldn't wipe it. We contact Google and used the device care to get an RMA. Today someone posted nude pictures of my wife and I to her social media accounts. They accessed her Google account and tried to lock us out. They used her PayPal to send someone $5 (a test…

Based on a previous case with Apple, this guy is going to be a millionaire. So at least he has that.

Re: Pixel sent to Google for replacement. They used it to post wife's nudes online

#128
post #79

Earlier quoted context omitted.

Where do you see blame in this comment? I see advice so others can learn from this unfortunate incident. Hell, she doesn't even use the phrase "should have". I really wish the masses had never heard the term "victim blaming". 95% of the time i see it used, it's nonsensical pearl-clutching insisting that no one can ever take steps to protect themselves.

The blame is pervasive through the entire comment. If you can't see that, you need to reboot, install updates, and look again. It was a very brief comment and its ENTIRE CONTENT was a criticism of the victim's conduct and a suggestion about how the victim should alter said conduct (and sacrifice a lot of money) to avoid Bad Things, rather than the right fucking answer here, which is to put everyone involved with this…

The comment's advice isn't especially intuitive, and as such it's not at all blameworthy to have failed to follow it; I'd likely have done the same thing the victims did. On top of that, they didn't say what the victims "should have" done, and left out the subject of "should". This is easily interpreted as broader advice, instead of criticism of the victims' actions.

The comment is completely consistent with the interpretation: "it's unintuitive and thus understandable that the victims didn't do this, but one should eat the cost of devices with unremovable sensitive data instead of sending it anywhere".

> If you can't see that, you need to reboot, install updates, and look again

I think I'm good with the version I'm running. Apparently it allows me to have enough going on in my life that I don't have the desperate impulse to get a dose of morning outrage from interpreting everything in the least charitable light.

Re: Pixel sent to Google for replacement. They used it to post wife's nudes online

#129
post #12

How do you disable your old phones especially those those that do not work (due to shattered screen mostly) before giving them up for recycling or buyback? I am always worried someone will fix and misuse my old phone.

I wonder if there is a way to connect to it through usb in order to wipe it.

There are different modes to boot up the device using power+volume up/down combinations.

Once in fastboot mode, you can connect to pc or another android device to boot to recovery and factory reset/wipe data. It won't be any three letter agency safe, but most data should be lost for any common tech person.

Re: Pixel sent to Google for replacement. They used it to post wife's nudes online

#130
post #123

I'm sick of people, so I'm not going to read the inevitable comments that are going to come. Look, face it, some people like taking nude photos of themselves and they like sharing them with their partners. There is absolutely nothing wrong with this. It's not their fault if something like this happens. People should be able to feel secure in the tech that they use, in the companies that they entrust their information…

Of course the fault lies with the person who posted the images online. That person also violated state and federal laws. There is no doubt about that. However, most people wouldn't knowingly leave nude images of their spouse on the car's back seat when getting the car serviced. In many ways this is similar. Edit: For people who think I'm blaming the victim, I am not. I thought that was clear, since I blamed the thief…

The post said the phone wouldn't turn on, so how were they supposed to clean it up before sending it out?

Granted, this may be the best reason I've heard yet for why removing the option to have an SD card is bad...

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