121–130 of 213 posts
It's even worse when they use terms sign in and sign up, like Github! English is not my native language and it always confuses me.
I'm surprised so many folks are saying DigitalOcean is bad at this in the comments. Their home page on a desktop has 2 equally sized sign in and sign up buttons in the top right. The sign up button is filled and the sign in button is outlined. In mobile view it's pretty bad, they still show both buttons side by side but they're buried under a hundred miles of product links. Besides the buttons being pushed so far dow…
You can get to "Sign In" by clicking the burger menu and scroll sufficiently far down, or by searching. You can't find it by simply searching on the front page, or by just clicking the burger menu. I guess that's what people mean by "having to go hunting for the sign in button".
A couple of frequent mistakes with signin which are usually caused by junior product owners/ux persons not reflecting on what they are doing and blindly copying what they believe is the way to do things. - Having confusing language and poor differentiation between the sign in and sign up form. Symptom, users start filling in the wrong form only to realize their mistake. - Separating the password from the email field…
Semi-related: The trend of the not having a log in button and only a sign up button, requiring multiple clicks just to login. I get that less friction for a new user is better being the thinking but I truly hate having to go through multiple pages just to sign in. What happened to having sign in/sign up being on the same page? Seems the simple and easy, as well as lowest friction way of splitting the difference betwe…
I miss going to foo.com and having user/pass fields on the top row of the screen, with maybe a sign up link next to it.
In many cases the homepage login forms took years to come back, after we got to a point where virtually every site was all-HTTPS on all pages. In some cases they never did.
Earlier quoted context omitted.
> Separating the password from the email field with an extra mouse click I think they mostly do this so SSO customers do not accidentally enter their company password on the site every time.
This is always still annoying since you type in your email, then get sent off to your SSO page - and they can never be bothered to post your email over, so now you have to enter it again.
Earlier quoted context omitted.
There are some websites that are both super aggressive about timing out your session and also make you play hide and seek for the login button. Of the sites I use frequently UPS used to be about the worst offender but the most recent version of their site does have a usable login link.
Vanguard is another one that drives me up the wall. Going to Vanguard.com doesn't have a sign in area to autofill with a password manager; you have to go to the personal investors page. And sessions are hard limited to 15 minutes so you have to jump through these hoops every time. I have the correct page bookmarked but even on that page the log in boxes don't appear until half way down.
I was able to directly link this page however, which I bookmarked:
I swear, designers and developers are un-learning how to build sites. Things that used to Just Work on the web (sign in, scrolling, load speed, etc.) now merit an article.
And with the overwhelming complexity of current front end web tech, it seems there's not much time left to put into thoughtful user experience.
SaaS websites, don't make visitors hunt for what the hell the service does.
It's somehow hard for many SaaS websites to clearly explain what their service does. I often have to dig into multiple pages to figure out what the service does.
I'm surprised so many folks are saying DigitalOcean is bad at this in the comments. Their home page on a desktop has 2 equally sized sign in and sign up buttons in the top right. The sign up button is filled and the sign in button is outlined. In mobile view it's pretty bad, they still show both buttons side by side but they're buried under a hundred miles of product links. Besides the buttons being pushed so far dow…
If you shrink the website to half your screen width, the "Sign In" button goes away, and there is only "Sign Up". You can get to "Sign In" by clicking the burger menu and scroll sufficiently far down, or by searching. You can't find it by simply searching on the front page, or by just clicking the burger menu. I guess that's what people mean by "having to go hunting for the sign in button".
Interesting, I don't see that here. I wonder if they're A / B testing layouts and my IP is locked into a specific choice.
If I open the page in Chrome or Firefox I see both buttons side by side and then if I slowly make the window smaller (starting at 2560 width btw), it eventually gets to the point where both buttons disappear inside of the hamburger menu when the buttons get too close to the left nav. The sign up button is never visible on its own.
Which browser do you use?