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Apple sued for terminating account with $25k worth of apps and videos

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Re: Apple sued for terminating account with $25k worth of apps and videos

#121

Earlier quoted context omitted.

Apple and friends will do their best to avoid a ruling and laws which could establish this interpretation because it would end their practice to terminate accounts with the reason "Computer says no". When contracting with consumers these companies should be forced to be liable and accountable for their algorithmic decisions and arbitrary policy enforcement. That wouldn't be unreasonable at all. "They clicked the acce…

Especially because every so often we as consumers get an email saying “we made some updates to the EULA / ToS, here’s the full 50 pages document without any markup as to what actually changed, you are now bound by these new terms that aren’t exactly the ones you initially agreed to”

Except in the terms you initially agreed to, you also agreed to let them change the terms at their discretion.

(To be clear, I think that's BS, but that's how this happens).

Re: Apple sued for terminating account with $25k worth of apps and videos

#122

> Apple countered by arguing that “no reasonable consumer would believe” that content purchased through iTunes would be available on the platform indefinitely Remember this sentence to change your mind for the next time you see some movie to buy online.

>> Apple countered by arguing that “no reasonable consumer would believe” that content purchased through iTunes would be available on the platform indefinitely.

I guess I will soon start a site about the amount of crap and hypocrisy modern Apple are saying. I dont know exactly what happened but post Steve Jobs Apple are getting ridiculous with their defence.

Re: Apple sued for terminating account with $25k worth of apps and videos

#123

Weirdly, the “private companies can do what they want” angle seems pretty unpopular here.

I suspect I know what you are implying.

However there is a difference forcing a company to do additional business in the future or forcing them to not unilaterally keep the money for "purchases" made in the past.

Fully refunding customers (+interest) and/or explaining the decision to suspend the account in detail (perhaps even allowing consumers to correct potential problems) is not burdening Apple beyond reason.

No one here seems to argue that they must allow the plaintiff to continue shopping in iTunes.

Re: Apple sued for terminating account with $25k worth of apps and videos

#124

Earlier quoted context omitted.

Apple and friends will do their best to avoid a ruling and laws which could establish this interpretation because it would end their practice to terminate accounts with the reason "Computer says no". When contracting with consumers these companies should be forced to be liable and accountable for their algorithmic decisions and arbitrary policy enforcement. That wouldn't be unreasonable at all. "They clicked the acce…

Especially because every so often we as consumers get an email saying “we made some updates to the EULA / ToS, here’s the full 50 pages document without any markup as to what actually changed, you are now bound by these new terms that aren’t exactly the ones you initially agreed to”

Or you can reject and loose all your "bought" Goods.

Re: Apple sued for terminating account with $25k worth of apps and videos

#125
post #122

> Apple countered by arguing that “no reasonable consumer would believe” that content purchased through iTunes would be available on the platform indefinitely Remember this sentence to change your mind for the next time you see some movie to buy online.

>> Apple countered by arguing that “no reasonable consumer would believe” that content purchased through iTunes would be available on the platform indefinitely. I guess I will soon start a site about the amount of crap and hypocrisy modern Apple are saying. I dont know exactly what happened but post Steve Jobs Apple are getting ridiculous with their defence.

Do it please !

Re: Apple sued for terminating account with $25k worth of apps and videos

#126
post #55

Earlier quoted context omitted.

Do we know why his account was terminated? I couldn’t find anything on that.

People don't own the things they buy. They don't have property rights today. Today, a mob or a single unaccountable low-level account reviewer may declare someone an "out law" and anyone may do anything they like to him as is the old germanic tradition.

> a mob or a single unaccountable low-level account reviewer may declare someone an "out law"

I take it you prefer that power to be reserved for those with high status?

Re: Apple sued for terminating account with $25k worth of apps and videos

#127

> Apple countered by arguing that “no reasonable consumer would believe” that content purchased through iTunes would be available on the platform indefinitely Remember this sentence to change your mind for the next time you see some movie to buy online.

Seems crazy to me. Sure, all their content won't always be available to purchase. But once you've purchased something, how can that not always stay in your library? It is just a long term rental, not a purchase, if it can disappear and that isn't obvious to anybody without looking into it (and how should you know to look into it in the first place?)

[deleted]

Re: Apple sued for terminating account with $25k worth of apps and videos

#128
post #116

Earlier quoted context omitted.

They already have a rent option, so Rent (As long as your account is in good standing) and Rent (for a few hours) would be even more confusing.

Why? You can rent a car for a day or lease it for years.

I'm just saying the term rent is already used in the system.

Re: Apple sued for terminating account with $25k worth of apps and videos

#129

> Apple countered by arguing that “no reasonable consumer would believe” that content purchased through iTunes would be available on the platform indefinitely Remember this sentence to change your mind for the next time you see some movie to buy online.

> Remember this sentence to change your mind for the next time you see some movie to buy online. If you use iTunes, and "add to library," like I do, you'll see how often albums get removed or replaced or remixed. It's unnecessary and unnerving. The labels are constantly faffing about with albums. Every couple of months, I'll go to play an album, and find that it only has, say, 2 songs in it. Sometimes I can go back a…

>If you use iTunes....

Is this iTunes or Apple Music ?

Because it happens all the time on Apple Music which is why I hate streaming services.

Re: Apple sued for terminating account with $25k worth of apps and videos

#130

Earlier quoted context omitted.

I've spent a lot of money on iTunes content (Nearing 1,000 purchased movies on AppleTV), and my assumption was the same. As long as Apple/iTunes doesn't go under, and given I don't do anything to violate Apple's terms, I will have access to this content. I understand I can lose access, I'm not paying for the content in the idea that I own it forever even if Apple goes under or I get terminated, but I have perpetual a…

> If I had expected to own it forever, I'd probably have bought DVD's, not digital. This is the opposite of what it should be. DVDs degrade over time, and can last for as little as 10 years. Digital should be mean transportable and convertible indefinitely.

Sure but who's gonna pay to keep those servers up in perpetuity?

I would never buy digital thinking I'll have access indefinitely. At least with DVD's I can rip them and burn them on new DVD's if I wanted them to be "forever"

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