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AWS bill capping feature request thread still unanswered after 10 years

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121–130 of 170 posts

Re: AWS bill capping feature request thread still unanswered after 10 years

#121
It's very clear why they are not doing it. Putting the risk on you instead of themselves a) is better for them for obvious reasons, and b) makes it less likely for something bad to happen in the first place.

Also, I can imagine clients worried about this are not the money-making kind of clients anyway.

Re: AWS bill capping feature request thread still unanswered after 10 years

#122
post #72

Earlier quoted context omitted.

App Engine used to support caps. They're no longer supported, because for every customer pleasantly surprised, there were five customers incandescent with rage that their service had gone down at the worst possible moment due to a spike in actual demand.

Ho do you know? I can easily believe it, and I can easily believe that AWS employees have heard such stories, but I'd love to have it be more than an anecdote.

I could equally well believe that they got rid of it because it affected the quarterly earnings report and there was maybe one customer who was "incandescent with rage" that the caps they put in place worked exactly as advertised.

Re: AWS bill capping feature request thread still unanswered after 10 years

#123
That's why I don't use AWS. I am sure I forget to disable or enable something and then wake up with life ruining bill. Since they don't want to fix it, it seems like this is still a part of their business model. Maybe this business requires more regulation - if company cannot resolve an issue negatively impacting the consumer, then government should step in and mandate bill capping features to be implemented. Maybe we should start writing to our representatives to come up with something, so companies like Amazon know their place.

Re: AWS bill capping feature request thread still unanswered after 10 years

#124

As a junior developer I'm always afraid using any AWS service to make a mistake that cost me a lot of money. I'm not talking about millions, simply 2k would be really bad for me.

I had been in the same position for about ten years until I set up a limited liability company. It does take some effort to set up and costs about $20/month[1], but to me the peace of mind is well worth it. [1]: https://www.ukpostbox.com/address/business-address-service

This is insane that a user has to setup a separate company just to protect themselves from sudden bills that may be not their fault.

Re: AWS bill capping feature request thread still unanswered after 10 years

#125

Earlier quoted context omitted.

I had been in the same position for about ten years until I set up a limited liability company. It does take some effort to set up and costs about $20/month[1], but to me the peace of mind is well worth it. [1]: https://www.ukpostbox.com/address/business-address-service

The cost to own an LLC varies a lot on jurisdiction. Even in the USA, it can vary considerably from state to state.

Also they link to a business address service, which isn't a business. Actual cost of just owning a business in the UK is £13/year

Re: AWS bill capping feature request thread still unanswered after 10 years

#126

It's very clear why they are not doing it. Putting the risk on you instead of themselves a) is better for them for obvious reasons, and b) makes it less likely for something bad to happen in the first place. Also, I can imagine clients worried about this are not the money-making kind of clients anyway.

And if you put it this way, I am not sure why this is not an illegal practice? Companies shouldn't discriminate the access to their services based on the level of anxiety you can handle.

Re: AWS bill capping feature request thread still unanswered after 10 years

#127
post #14

This is ironic in a very sad way, considering that Amazon declares customer obsession their top leadership principle [1]. [1] https://www.amazon.jobs/en/principles

That seems to be an obsession, but in an abusive vein. Here have so many tools and millions of options we made for you, just be careful, it would be a shame if you had to mortgage your house if you forgot to configure something. But we are here for you.

Re: AWS bill capping feature request thread still unanswered after 10 years

#128

How is this going to be implemented? When it reach the cap, all your service stop working? This is incredibly user hostile. If you want some warning when utilization is high, it can be relatively easy to setup with AWS's existing feature, but you need to do some configuration/tweaking on your own.

> When it reach the cap, all your service stop working?

That exactly what I would like to have. Services stop and I get time to review what's happened without any stress that my bank account will be emptied.

Re: AWS bill capping feature request thread still unanswered after 10 years

#129

Doesn't Google Cloud have a cap and it's completely worthless? https://dev-blog.tomilkieway.com/72k-1/

If AWS doesn't do it, then GC has no incentive to do it either. I think this should be mandated by law, so all companies will have to introduce caps that actually work. If the customer sets $100, this is the maximum they should pay, regardless if the operator has any delays or other problems. It should be their problem. I think once the law mandates it, they'll quickly find a solution.

Re: AWS bill capping feature request thread still unanswered after 10 years

#130
post #122
post #72

Earlier quoted context omitted.

Ho do you know? I can easily believe it, and I can easily believe that AWS employees have heard such stories, but I'd love to have it be more than an anecdote.

I could equally well believe that they got rid of it because it affected the quarterly earnings report and there was maybe one customer who was "incandescent with rage" that the caps they put in place worked exactly as advertised.

Well... most cloudy limits only affect current operations. If you add a limit to the number of VMs running you might experience service degradation for a while, until you learn to cope with new peak demand by increasing your quota or being more efficient.

That raging customer might well assume that because almost all limits are like that, all are, including the new S3 limit, but the S3 limit causes service degradation forever, not during peak load. The writes that failed for a while map to reads that'll fail forever, because that data isn't there.

We can come up with possibilities that sound more or plausible. I'd love to hear something more factual.

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