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How to deal with difficult people on software projects

howtodeal.dev

121–130 of 130 posts

Re: How to deal with difficult people on software projects

#121
post #38

What a toxic little website. Do not follow the advise here. Do not label your co-workers. Trust them, listen to them. If you see them exhibit traits you perceive as negative (and fall into these crude buckets) - talk to them, and give them feedback. Chances are, they will appreciate it, and your working relationship will improve.

Thanks for calling that out. I was beginning to get sucked into it.

Re: How to deal with difficult people on software projects

#122
post #38

What a toxic little website. Do not follow the advise here. Do not label your co-workers. Trust them, listen to them. If you see them exhibit traits you perceive as negative (and fall into these crude buckets) - talk to them, and give them feedback. Chances are, they will appreciate it, and your working relationship will improve.

Have you actually experienced working with co-workers who exhibit all the symptoms of sociopaths/narcissists? They will take your trust and good intentions and do whatever they can to take advantage of it. Most people are worthy of trust. But the 3% that aren’t are toxic/dangerous in ways you will only realise after the damage is done. So assume the best but don’t be naive.

Re: How to deal with difficult people on software projects

#123

What archetype can we attribute to someone categorising their colleagues into some pseudoscientific archetype? This is an extremely toxic way of dealing with other people and should be avoided. People are much more than a stereotype.

We all have simplified models of other people in our heads. Without it we wouldn’t be able to function. You do too. However you might be fooling yourself into believing that your understanding of other people is somehow better than everybody else. That is another common characteristic of people: thinking that your understanding of the world and people skills are better that most. Most people think so but it obviously can’t be true. We aren’t aware of the automatic non-reflective categorisations that our subconscious makes for us before our “thinking” kicks in.

Re: How to deal with difficult people on software projects

#124

Throwaway as I don’t want to admit I am one of these negative ones (soldier) with my main. The negative reaction to this seems like ego. “I’m special, unique, and complex so you can’t profile me this way.” The thing is, people aren’t. Social media companies have demonstrated that most people can be broken down into categories and targeted in very specific and effective ways. And yes, as the article says, try as peopl…

You are absolutely right. It has been shown again and again that people in general overestimates their own intelligence, skills, people skills etc. And (in general) that the more incompetent you are, the more you inflate your own believes of competency.

Re: How to deal with difficult people on software projects

#125

Almost every single one of these problems can be solved by talking to the groups involved. How do you talk to people about actual issues in a way that'll get them to be honest/realistic with you? Create safety. Make sure it's clear that nothing they do/say will hurt them or you, or come back to do so later. What I don't see here, what I don't see anywhere, is how to deal with a legitimate bad actor. I wish more of th…

Agree. Most of the time you can simply have a quiet polite conversation with difficult people and they will realise that they need to change and sometimes even thank you for letting them know. But I have experienced cases where co-workers don’t give a f** about anybody but themselves, will hate the fact that you approached them, and will go out of their way to sabotage you and everybody else in the future.

Re: How to deal with difficult people on software projects

#126

This is a horrible website and you will likely experience diminished tenure if you follow it's advice. First, there is a complete lack of empathy for the person being labelled. What are the motivations and constraints that led to this person acting this way? A key question and the foundation for building healthy productive relationships. Second, the 'solutions' are horrible. "Go around the person" is terrible advice…

Go around might be the only option available to you if you don’t want to quit your job. I have been lucky enough to experience only a few difficult co-workers in my career but a few of them were toxic beyond belief. And not even “rationally toxic” as in doing it to further their own interests (they would regularly sabotage themselves on top of sabotaging everybody else).

Re: How to deal with difficult people on software projects

#128
post #38

What a toxic little website. Do not follow the advise here. Do not label your co-workers. Trust them, listen to them. If you see them exhibit traits you perceive as negative (and fall into these crude buckets) - talk to them, and give them feedback. Chances are, they will appreciate it, and your working relationship will improve.

Have you actually experienced working with co-workers who exhibit all the symptoms of sociopaths/narcissists? They will take your trust and good intentions and do whatever they can to take advantage of it. Most people are worthy of trust. But the 3% that aren’t are toxic/dangerous in ways you will only realise after the damage is done. So assume the best but don’t be naive.

While this is true, you do yourself no favors by remaining there and "surviving" the dysfunctional work environment. As the old canard goes, your best option is to either "change your job, or change your job."

And I think beyond that, the answer is to try to work hard to change your life circumstances (where you live, how much effort you put into your network, what skills you develop, how often you switch jobs) so that if you do want to make lateral moves within roughly the same role, it's straightforward. This heavily de-risks the possibility of getting stuck with people who aren't great. It might be common, but it's /not/ every team, it's /not/ every company. The labor market is still very favorable for technologists. Using the market momentum to find your way into a healthy team environment at a company with a healthy culture is highly advised!

Re: How to deal with difficult people on software projects

#129
post #99
post #38

What a toxic little website. Do not follow the advise here. Do not label your co-workers. Trust them, listen to them. If you see them exhibit traits you perceive as negative (and fall into these crude buckets) - talk to them, and give them feedback. Chances are, they will appreciate it, and your working relationship will improve.

This coaching fallacy is actually quite toxic in my experience... many/most people in the workplace don't want to change, and they don't want constructive criticism. Every ineffective manager that I've ever known thinks that they can coach people into being more productive, better team members... but in the end those managers simply pat themselves on the back while the employee goes on causing headaches for the rest…

I do a lot of mentoring and coaching. Very roughly, 60% of people respond well, 30% struggle but have some improvement, and 10% don't respond at all. I really do think 90% of people benefit and change at least somewhat from coaching.

However, there is also a correalation between how difficult/toxic a team member is and how well they respond to coaching. At this point I think if a truly difficult team member responded to coaching, they probably would have stopped being difficult earlier in their career, because someone else would have told them to knock it off.

The only thing I've seen work there is being embedded into a culture that uniformally corrects the problematic behavior, and even that is a crapshoot.

However, that doesn't change my experience that most people do want to get better and do respond to help.

Re: How to deal with difficult people on software projects

#130

Earlier quoted context omitted.

Have you actually experienced working with co-workers who exhibit all the symptoms of sociopaths/narcissists? They will take your trust and good intentions and do whatever they can to take advantage of it. Most people are worthy of trust. But the 3% that aren’t are toxic/dangerous in ways you will only realise after the damage is done. So assume the best but don’t be naive.

While this is true, you do yourself no favors by remaining there and "surviving" the dysfunctional work environment. As the old canard goes, your best option is to either "change your job, or change your job." And I think beyond that, the answer is to try to work hard to change your life circumstances (where you live, how much effort you put into your network, what skills you develop, how often you switch jobs) so th…

Yep I completely agree. My point wasn’t that you shouldn’t get away from the situation. My point was that believing you can change/improve all people is naive and potentially dangerous.
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