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Terms of Service; Didn’t Read

tosdr.org

121–130 of 174 posts

Re: Terms of Service; Didn’t Read

#121

It's all farcical, but it's pervasive because of the lawyers I guess. Even a supposedly design-first-consumer-friendly company like Apple has walls of tiny text to scroll through. If only Terms of Services could be upgraded to: 1. A simple, plain English/local language explanation in bullet points of what the software will be doing. Like how you would explain it to your parents. 2. A link to the legalese, so that cov…

Yes, like we do with Creative Commons or FLOSS licenses, so you don't have any reason to read them more than once or occasionally. Whether somebody. Maybe something like the uniform commercial code, in the USA. That would be a nice contribution by some organization.

Even if only some sections are standardized and others not, that would be a comparative win. Maybe an "exceptions/additions" part.

Edit: also, there are some few sites I recall that summarized terms and/or pointed out problematic parts, to help someone who cared but didn't want to read them all. I might be able to hunt up (a) link(s) if desired.

What I do currently is read them once, mentally note the date displayed, save them, and when they change, use a short script to make it easy to see differences (uses fmt to make lines to shorter first, and get sometimes fewer differences that way). Sometimes I have pushed back and contacted the organization, or just not used them. I wrote a bunch of complaints about this kind of thing, at my site -- it takes us further down the slippery slope of saying things we don't mean to each other, habitually, which is sadly dishonest IMO.

Re: Terms of Service; Didn’t Read

#122

Earlier quoted context omitted.

When I have pushed back on the same topic, it usually is met with negativity. I believe recruiting and hiring staff have some incentives to treat you like you’re crazy if you want special provisions or need clarification on complex terms. In my career, I’ve negotiated - a severance package in my offer letter from a company that said, “we don’t offer severance packages as a matter of policy.” - a sign on bonus from a…

Do you mind if I ask what you do exactly? It would be interesting to know whether: - you have a specific skillset and experience that give you a negotiating position not enjoyed by most, or - most developers are significantly underestimating their negotiating position

Some of those negotiations seem like a pretty hard bargain (can they give different 401k vesting terms to some employees and not others?), but your position when you've got an offer is pretty strong.

They've invested a significant amount of time finding you, and assuming you're good at what you do, it's going to take a lot to find another acceptable candidate.

Nobody wants to have to report that the candidate didn't start because of something relatively minor, so restart the hiring machine.

Re: Terms of Service; Didn’t Read

#123
post #18

On the first day of a university course, several hundred students asked to line up and sign a two page agreement in order to access computing resources necessary for the course. When my turn came, I asked where I could read it without holding up the entire line. They were shocked that anyone would ask such a question, though they provided me a space to read over the document. If blindly signing a contract one of the…

When I went into sing my Mortgage Loan, the officer pointed at the X's and said "sign here, here, and initial here, here, and here"

I then turned to page one and started reading.

The conversation that ensued, where they tried to get me to sign without "wasting their time" was amazing. I get I'm unusual for wanted to read what I'm signing, but I can't have been the only one. I do suspect I was one of the rare ones that they couldn't bully into signing quickly.

Re: Terms of Service; Didn’t Read

#124

Earlier quoted context omitted.

You deliberately chose not to read it. Why should you then be allowed to use the service AND claim not being bound by the terms? (And yes, I think german law has the right principle there: clauses which are "unexpected" to an average consumer are invalid with consumers (different in B2B context), thus risk as consumer is low when blindly accepting)

>Why should you then be allowed to use the service AND claim not being bound by the terms? It is like a child signing a contract. The child isn't bound to it, but the other party is. In this case, a corporation attempted to use an extreme disparity in knowledge and power to take advantage of a much weaker party. The disparity is larger than that between an average adult and an average child. As a consequence of this,…

>It's like a child signing a contract.

I don't know if I'd go that far. There's a whole class of laws around protecting children (two quick examples here in the US: age of consent; being tried as a minor vs tried as an adult) because the reality is that, in general, children are easier than adults to exploit. I mean, I convinced my nephew over the holiday that eating all his broccoli was like doing extra credit for Santa Claus, so it would cancel out the naughty action of eating one of the cookies he put out for Santa.

Saying that an adult agreeing to an unread ToS is unenforceable because we don't hold children accountable for signed contracts is plain nonsense.

Re: Terms of Service; Didn’t Read

#125

Earlier quoted context omitted.

I don’t think time spent would matter if someone took the deliberate action of clicking “Accept.” It’s like arguing that you didn’t read a contract before you signed. You still signed. I’m not arguing in favor of TOS. I just don’t buy this. The “I do not agree,” method reminds me of the tactics of “sovereign citizens.” They try to game things via highly specific language. People think they can loophole the system, bu…

My take is that if one party to a contract does not have a reasonable expectation that the contract was read by the other party, the contract should be invalid. People need to know what they’re signing. Imagine if a celebrity was signing a bunch of autographs for fans, and someone surreptitiously stuck a contract under their hand. We can agree that wouldn’t be valid, right?

Serious contracts are witnessed or, better, notarised. These witnesses attest to the good faith involved in the signing ceremony.

Accept button clicking is not witnessed. Any contract so-signed should be good for all of $10 worth of dispute. No more.

Re: Terms of Service; Didn’t Read

#126
>Yep, we use cookies as well and we have to show it to you as we are based in Germany, sorry folks!

Following one law and breaking another by not having a No button (only a link to duckduckgo.com under "get my out of here"). Not sure I trust someone to explain me Terms if they don't understand it themselves.

Re: Terms of Service; Didn’t Read

#127
post #93

If a website knows I didn't really read a contract, can they claim I am bound by it? I like to hope that the time-spent-reading is logged somewhere. Should it come up in court, Website.com would be required to disclose their logs which would show that I spent all of 1.35s reading their terms and conditions, most of which was spent scrolling. Another puerile hack of mine is to sign a document with the name "I do not a…

This will depend on your specific jurisdiction but just to give you an example of the law in Germany (which I expect to be similar in other places, especially in Europe where a EU-regulation was created on the basis of the German law): Terms of services ("Allgemeine Geschäftsbedingungen" (AGB)) are pre-formulated clauses that one party introduces into the contract without giving the other party the possibility to obj…

Thank you. This was fascinating.

Re: I do not agree: the only way my sophomoric hack might ever actually work would be if I argued that clearly the website’s didn’t bother reading my contract response — if they had they would have correctly interpreted my actions as meaning I didn’t agree to the terms.

But then I went ahead and used the site anyway. Someone who didn’t agree to the terms would never do such a thing. It is a very silly idea of mine.

Re: Terms of Service; Didn’t Read

#128
post #47

If a website knows I didn't really read a contract, can they claim I am bound by it? I like to hope that the time-spent-reading is logged somewhere. Should it come up in court, Website.com would be required to disclose their logs which would show that I spent all of 1.35s reading their terms and conditions, most of which was spent scrolling. Another puerile hack of mine is to sign a document with the name "I do not a…

For those reading, be aware that while signing "I do not agree" is borderline fraudulent, at least it's not clear user impersonation ie identity theft. There are people who do similar things but sign "Daffy Duck" or even "Barack Obama". Someday they'll be in for a surprise visit.

Moreover: signing as “do not agree” and then using the service anyway is about as clear-cut as an abuse-of-service can be.

Aka “wire fraud”, if you’re a DA.

Re: Terms of Service; Didn’t Read

#129
Educational settings are one of the worst places where insidious terms crop up. You often simply don't have a choice.

I'm a volunteer firefighter and was registered by my department to take a course with a government-run institution to upgrade my certification.

A while back that institution began using Blackboard - a Netherlands company - for all learning materials, whose ToS [1] includes a clause where I must agree to defend and indemnify Blackboard from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from my use of and access to their product, as well as any other party's access and use of the product with my username or password (which I contemplate could occur if Blackboard or the institution were to suffer a data breach).

To read the textbook (only available online) there was a similar ToS from yet another third party. You can't access any of the material without explicitly agreeing to both contracts.

I was uncomfortable with the clause. For one, I didn't understand why my interaction with my local government institution required me to indemnify two foreign companies with whom I have zero relation (and didn't want any). Before "cloud services", the institution would have contracted with the vendors themselves to buy the platform, then presented their own contract to me (which is the right way to do this, and which I'd be fine with).

I deferred accepting, and reached out to the institution to find out if there was some alternative way to obtain the materials (e.g. in hardcopy). I spent months trying to find alternative arrangements, but the bottom line was nobody cared.

I showed it to a commercial lawyer in the department who agreed the clause is nonsensical and he expressed some choice words for the institution foisting this upon its students.

I give of my own time and volition do firefighting and rescue (and love doing so!). Nobody was paying me to take this course.

In the end I wound up hitting the Accept button, with a deep feeling of having effectively been bullied into it.

Compared to some of the other ToS's I've seen out there this one was comparatively mild. I can only imagine how parents must feel when such garbage finds its way into their kids' learning environments.

[1] https://help.blackboard.com/Terms_of_Use and https://tosdr.org/en/service/2230

Re: Terms of Service; Didn’t Read

#130
post #54

Earlier quoted context omitted.

It’s good training for test taking in general. Read every question before starting. Then solve the ones you find easy first. Many people are “bad at tests” because they get stuck on something, panic, waste all their time and then blow the test.

I used to do the opposite, start from the back where the bigger/harder questions where when I was still fresh, and work backwards(?) to the easier questions with fewer points. Agree that leaving a question half finished with enough space to come back to it and finish it is also a good idea, instead of getting stuck and demoralised. In any case, I think it's fair to say that reading all of the test, thinking about how…

Indeed - just make sure you read it all first and then solve whatever you find most comfortable solving.

For me I found that doing the ones I knew immediately how to solve first and then going back to the ones I didn’t quite get at first made those easier when revisiting. I think maybe getting my brain into context made referencing that information possible and possibly by reading them and moving on, it gave my brain some time to begin processing them. No idea though.

Same idea applies to IKEA assembly. Read all the directions first.

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