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Yeah, if we could email our customers that would be great. Unfortunately, I can't find a way to access the email addresses for our customers. Maybe I'm really dumb, but all I can find are anonymized transaction IDs. It would be a lot better if they would allow us to contact our users via email. Instead, we're going to have to use pop-up messages that annoy users and are likely to be reflexively closed by many of them…
Oh noooo. I see now. The documentation helpfully completely sidesteps this probably quite widespread scenario! Thinking about it, it's not really on point for Google™©® to connect you with your customers; your outreach could be considered unsolicited and G could be argued to be enabling spam. What a wonderful situation G has dug for itself here. The only thought I can come up with is to partially break or otherwise "…
Yeah, but we can't even auto-renew. We have to set up every customer new in Stripe and get their permission to charge them. There's literally no way for me to make this automatic. If Google is going to get rid of this functionality they should at least make it super easy for us to transition customers. Otherwise they're going to have a bunch of angry customers and devs on their hands.