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Tell HN: Mailgun lowers free-tier API from 10k to 625 emails per month

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121–130 of 272 posts

Re: Tell HN: Mailgun lowers free-tier API from 10k to 625 emails per month

#121

10k emails per month is generous. Maybe too generous. Selfishly I wish they didn't increase the price, but as a aspiring SaaS founder, it's totally fair that they did. They do provide value. But 625 emails per month amounts to around 20 emails per day. If you have 5 customers, then you can send them 4 emails per day. So not much. I wish they found a middle ground here.

I send between 500 and 1000 per month through mailgun. On high-usage months, I will pay around $1.

Even if I sent 5000 messages one month, I'd pay around $4.

This is not even close to a significant cost.

Re: Tell HN: Mailgun lowers free-tier API from 10k to 625 emails per month

#122
post #27

So under the guise of spam protection, we have created an oligopoly of email gateways, despite sending an email being an utterly trivial, long solved problem, and now those companies are putting the squeeze on. The best part about this particular item on the list of "things that have only gotten worse over time": they charge companies more to deliver what is essentially spam, and they conspired to make that spam show…

If it's an oligopoly and presumably throwing off cash, what's stopping anyone from creating their own transactional email service?

Answer: It's very difficult. Email is adversarial. Getting to the inbox is incredibly difficult to do _at scale_.

Re: Tell HN: Mailgun lowers free-tier API from 10k to 625 emails per month

#126
post #10

We used to be customers of Mailgun, but last month moved over to SES. Not that there's anything wrong with Mailgun, SES's pricing is far cheaper (60K free emails if you're sending from an AWS instance), and deliverability is on par. But SES is super basic. It's just an API, no fancy analytics. So of course, I built a small web app that "wraps around" SES, and gives you some insight into what you're sending, some pret…

Really nicely executed! Love the clean and minimal design. However many of us would be unable use this in a corporate setting due to AWS credentials being shared with a third party service. I am sure if you packaged this service like Sendy (sendy.co) you could find a lot more corporate buy-in.

Re: Tell HN: Mailgun lowers free-tier API from 10k to 625 emails per month

#127
post #118

My company (MailChannels) sends email on behalf of more domains than any other transactional email provider (see https://trends.builtwith.com/mx/transactional-email/traffic/... ) because our customer base is hosting companies rather than individual senders. The whole transactional space has matured in the past year with SendGrid's acquisition by Twilio and Mailgun passing through a couple of different private equity…

Amazon SES — $0.10 per 1000 emails.

Re: Tell HN: Mailgun lowers free-tier API from 10k to 625 emails per month

#128
post #62

I use Mailgun with various client sites. Where I find these sorts of services awkward as they become paid (Google Maps APIs are similar) is that for each client I have to put my credit card on file, monitor charges and bear costs in case of a blow-up OR I have to go through the hassle of coaching technically hapless clients through logging in and adding a credit card. “I thought you said it would be free?” “It probab…

The problem is having clients who expect free...or rather delivering free to clients who expect free. Your job isn't to save the client money on your services. If having your credit card on file provides value to the client, then charge the client. If it doesn't, charge them anyway because it has value to you.

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Re: Tell HN: Mailgun lowers free-tier API from 10k to 625 emails per month

#129
post #118

My company (MailChannels) sends email on behalf of more domains than any other transactional email provider (see https://trends.builtwith.com/mx/transactional-email/traffic/... ) because our customer base is hosting companies rather than individual senders. The whole transactional space has matured in the past year with SendGrid's acquisition by Twilio and Mailgun passing through a couple of different private equity…

Makes sense. I think the 10,000 number was way too high, but completely removing the free plan is a bit jarring and frankly annoying. I'd be much happier keeping the free plan but only 100 emails a month instead.

I'm still trying to figure out my new costs, I send approx 30 e-mails a month. I think it's like a handful of cents a month which is annoying.

Re: Tell HN: Mailgun lowers free-tier API from 10k to 625 emails per month

#130
post #87

Losing the inbound routes functionality completes wrecks my use-case for mailgun. I've been using it as a way to have business emails come through a custom domain and then routed to personal email addresses. It actually works well enough as with personal email you can respond "as" the custom domain. I have a tiny startup with a few users that I use the routing to move incoming email to also their own personal address…

Ugh. I settled on Mailgun for this use case recently and now I'll have to switch.

I used to use https://medium.com/@ashan.fernando/forwarding-emails-to-your... to do this cheaply via SES, but it was a pain to set up for new domains and had some odd behavior at times.

https://improvmx.com was something else I came across, but I don't feel great trusting an unknown service with all my incoming mail.

Zoho works and is free for one user but the webapp is pretty rough to use.

https://forwardemail.net is an open source option but I wasn't sure about how reliable it would be.

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