"What was your reason for not using sshd?" That's my go-to phrase. It implies that I am looking to be educated, and not that I think they messed up.
It also makes them look like a giant idiot if they actually made a mistake by not considering it. Maybe not the best thing to risk.
Help me ask why you didn't just
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Re: Help me ask why you didn't just
#122I would feel offended if anyone would feel the need to go easy on me, just say what you think. And if you are right I will be eternally grateful for being taught a new efficient trick. Do I look like such a weak person to you that you feel like you have to handle my self esteem with silk gloves? Thanks for the insult. And what is it with this 2 intentions? The third is the obvious correct one where I'm not familiar w…
However, I can see that in text conversations the chance for misunderstanding can be much higher.
Re: Help me ask why you didn't just
#123I think this a textbook example of the four sides communication model https://en.wikipedia.org/wiki/Four-sides_model
Re: Help me ask why you didn't just
#124It's not only a phrasing thing. The revised phrasings are better, but if someone's spent "a week or a month or maybe years" on a problem, consider asking what they think are the tricky tradeoffs and so on and give them a minute or a few sentences or an email or whatever to tell you before you launch into anything about your idea. Not for politeness, but because if they're knee-deep in the problem they probably learne…
Re: Help me ask why you didn't just
#125Re: Help me ask why you didn't just
#126The final suggestions are good, much better than "why didn't you just". The problem comes when your initial thought is actually a good idea, and your colleague could actually have saved some time. This happens a lot in the interaction between senior and junior engineers. For those situations, it's not great to be asking for an explanation on the spot, because then the explanation is just "I'm an idiot/ignorant of tha…
Re: Help me ask why you didn't just
#127My go-to would be "Do you know if sshd would work?" To me, framing it directly as a knowledge question, and to not appear as if you're coming from a place of authority (unless you know both their problem and your solution both well enough to solve it without running into edge cases, and how often does that happen?). They either know or they don't, or potentially have a reason for not trying in the first place. If the…
Re: Help me ask why you didn't just
#128Three advantages: First, studies show people like to say no more than yes. This fits a no, perfect for the knee-jerk denial, but most would follow up with a reason. As the reason is formulated, one may realise the initial assumption is wrong. However, at this point the person is discussing with himself. This is exactly what you want: The asker is out of the picture; the parades are down.
Second, an answer in the negative does not reflect poorly on the asker, as the question does not speak to preference. He may already be inclined towards a no, but just want the reason for X not being the better choice. Hence, less chance for a follow-up justification leading to a discussion.
Third, it merely establishes if X is feasible. Higher chance of finding common ground when discussing feasibility without preference.
Lastly, it doesn't get much shorter than this. Less words is less skin in the game.