Apple pulls all customer reviews from online Apple Store • Hacker News Board

Re: Apple pulls all customer reviews from online Apple Store

#121

Post by asdff » Fri, Nov 22, 2019, 7:37 PM UTC

jlarocco wrote: post #40

I honestly suspect Apple's completely lost without Steve Jobs and instead of innovating and building quality products they're pivoting into a fashion symbol and trying to push their margins as high as they can and eke out as much money as possible before people realize what's going on and abandon them in favor of better, cheaper alternatives.

The most painful part is the overtness of the money grubbing from apple, a trillion dollar company. Dongle tax, mandatory touchbar, base storage and memory stuck in 2012, extortion tier upgrade pricing, and the hardware falls apart if you look at it wrong.

Re: Apple pulls all customer reviews from online Apple Store

#122

Post by catalogia » Fri, Nov 22, 2019, 8:31 PM UTC

asdff wrote: post #119

al2o3cr wrote: post #33

Earlier quoted context omitted.

Every charger had the cable completely break apart at the connection to the brick, because stress relief ruined the pretty minimalist design. I had one of these. Mine didn't break. A lot of them broke, to be sure - but that's because the users don't understand that a multiwire cable isn't a shoelace and shouldn't have knots and zero-radius bends inflicted on it.

I'm convinced the heating of the brick is a contributing factor to the cable 'sliding out' near the brick. I treat my charging cables like they are made of spiderwebs and I'm on my third magsafe.

I try to keep the brick laying flat on my tile floor for this reason. The tile surface is a reasonably effective and convenient heat sink; moreso than a carpet floor or wood table anyway.

I wish they'd just make these things properly.

Re: Apple pulls all customer reviews from online Apple Store

#123

Post by Semaphor » Sat, Nov 23, 2019, 1:21 AM UTC

y4mi wrote: post #108

Semaphor wrote: post #107

Earlier quoted context omitted.

Community Q&A always feels like bad satire to me: Customer q: how do I do X? Customer a: sorry, I don't know. At least on Amazon Germany this pattern is extremely common.

thats caused by amazon mailing random people that bought the article when a question is asked with a message like "xyz asked a question to > you bought some time ago; >" these people use the reply function of their email client and send back "i dont know" ... which makes amazon append this answer to the question.

Seriously? I never got such a mail, but that seems like as horrible an idea as it turned out to be…

Re: Apple pulls all customer reviews from online Apple Store

#124

Post by zipwitch » Sat, Nov 23, 2019, 5:47 PM UTC

asveikau wrote: post #87

scarface74 wrote: post #42

By removing the reviews, it's possible that Apple will be seen as less credible to potential buyers. How could anyone disagree with this. Just look at Amazon for a shining example of reviews done correctly. They are always so credible, never gamed, and you never have to worry about fake products especially if you buy products labeled as “Amazon’s Choice”.....

I have sometimes had amazing smiles and laughter reading amazon reviews. It tends to remind me that people are pretty diverse in their lifestyles and opinions. When sizing up a product, that gives nothing at all of value: this guy hates it, but seems slightly crazy; this other one loves it but what do they know? So I just have a good laugh at how different these people are from each other, and likely from me, and mak…

When reading online reviews anywhere, it's always fun to see what fraction of 1-star reviews are "this sucks and/or readily fails at what its supposed to do" versus "I'm using this wrong".