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DoorDash Buying Caviar from Square for $410M

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121–130 of 172 posts

Re: DoorDash Buying Caviar from Square for $410M

#121

Earlier quoted context omitted.

You don't feel upset about how they were, in my opinion, defrauding you and the driver of the tip money? After I learned about what they were doing with tips I decided not to use them again, and considering how much competition there is I really haven't lost anything of value. This isn't meant to be a triggering comment. I'm genuinely curious to learn about other people's reactions to DoorDash's former tipping system…

Personally: having learned of their scummy practices, I will not be supporting DoorDash or Instacart ever again, regardless of whether they change policy now in response to being exposed. Why so unforgiving? Because you can't deter unethical behavior by merely asking for a perpetrator to discontinue the unethical behavior if/when exposed. The expected value of a penalty needs to exceed the financial reward of the beh…

I just did the same with Amazon since they have the same tip practices as DoorDash. That and reading about the Ring Alarm system being sold by law enforcement it just put me over the edge.

Can I avoid AWS? No, but I can certainly not spend my own money directly on any of their services.

Re: DoorDash Buying Caviar from Square for $410M

#122

Earlier quoted context omitted.

You don't feel upset about how they were, in my opinion, defrauding you and the driver of the tip money? After I learned about what they were doing with tips I decided not to use them again, and considering how much competition there is I really haven't lost anything of value. This isn't meant to be a triggering comment. I'm genuinely curious to learn about other people's reactions to DoorDash's former tipping system…

Personally: having learned of their scummy practices, I will not be supporting DoorDash or Instacart ever again, regardless of whether they change policy now in response to being exposed. Why so unforgiving? Because you can't deter unethical behavior by merely asking for a perpetrator to discontinue the unethical behavior if/when exposed. The expected value of a penalty needs to exceed the financial reward of the beh…

I drove for DoorDash and I absolutely prefer the guaranteed amount with them keeping the tips.

First of all, people tip beforehand so it's not based on quality of service anyway.

Second of all, it makes DoorDash a steady stream of income instead of hoping that you'll be tipped enough. Most people don't tip and if the tip is large enough, you do receive the tip.

Re: DoorDash Buying Caviar from Square for $410M

#123

Earlier quoted context omitted.

Personally: having learned of their scummy practices, I will not be supporting DoorDash or Instacart ever again, regardless of whether they change policy now in response to being exposed. Why so unforgiving? Because you can't deter unethical behavior by merely asking for a perpetrator to discontinue the unethical behavior if/when exposed. The expected value of a penalty needs to exceed the financial reward of the beh…

I drove for DoorDash and I absolutely prefer the guaranteed amount with them keeping the tips. First of all, people tip beforehand so it's not based on quality of service anyway. Second of all, it makes DoorDash a steady stream of income instead of hoping that you'll be tipped enough. Most people don't tip and if the tip is large enough, you do receive the tip.

I think this wasn't really a bad deal for the drivers, but it was essentially a lie to the consumers: they think tipping will make a difference for the driver, but instead it only makes a difference to DoorDash. What's really needed is a minimum wage that applies to everyone, regardless of employee status.

Re: DoorDash Buying Caviar from Square for $410M

#124
I think this is good for Square. Maybe not a good reflection on their previous, scattered product strategy but they appear to be getting more focus on fairly horizontal services for SMBs. Caviar was always a bit nichey for them.

I’m trying to figure out if their Developer API is a chasing-Stripe distraction for them or a good defensive move.

Re: DoorDash Buying Caviar from Square for $410M

#125

Earlier quoted context omitted.

> 1) Ghost kitchens that only serve via delivery apps. You can save on rent by setting it up in an area with no foot-traffic. You can also get economies of scale. You can't. This is the kind of a mistake that all first time entrepreneurs make. Delivery costs too much money. Logistics of getting your labor force to your kitchen is a nightmare. > 2) Restaurants with dedicated entrances for delivery drivers. Baar Baar i…

I'm not sure why you're getting downvoted. A beloved restaurant near my house is closing down, and the owner is pretty clear about how ugly the economics of delivery are: https://missionlocal.org/2019/05/custards-last-stand-mission...

Whoa, I had no idea the commissions were that high.

Re: DoorDash Buying Caviar from Square for $410M

#126

I’m so confused by DoorDash’s sudden rise. I think I may have used it once. What is separating DoorDash from UberEats, Postmates, Grubhub etc?

I dunno, compared to drivers dedicated to a specific business, I've yet to have an experience with UberEats/Postmates/Grubhub/DoorDash that wasn't leaving me with food that was cold, either because they did not use insulated bags, or they simply took way too long to get to me. When a joint is 15 minutes away, it'd take the driver a literal 60 minutes to drive from the restaurant to me. Your mileage may vary, depending on your region, but it's just a waste of money and time if you ask me.

Re: DoorDash Buying Caviar from Square for $410M

#127
post #32

Earlier quoted context omitted.

HK was just an example. it's true for most/all chinese cities.

Most/all Chinese cities are denser with cheaper labor than any US city so the point stands.

Metro Manila is not as dense but delivery here is so cheap. Grab and Lala are huge in Manila.

Re: DoorDash Buying Caviar from Square for $410M

#128
post #54

Earlier quoted context omitted.

New types of restaurants are popping up: 1) Ghost kitchens that only serve via delivery apps. You can save on rent by setting it up in an area with no foot-traffic. You can also get economies of scale. 2) Restaurants with dedicated entrances for delivery drivers. Baar Baar in NYC has a separate place where delivery workers can wait. In other restaurants, they have to wait in the limited dining area. One hopes that th…

> 1) Ghost kitchens that only serve via delivery apps. You can save on rent by setting it up in an area with no foot-traffic. You can also get economies of scale. You can't. This is the kind of a mistake that all first time entrepreneurs make. Delivery costs too much money. Logistics of getting your labor force to your kitchen is a nightmare. > 2) Restaurants with dedicated entrances for delivery drivers. Baar Baar i…

Dismissing things in 2019 by referencing that they were tried in the dotcom bubble ... Two decades ago ... Is not a very powerful argument

Re: DoorDash Buying Caviar from Square for $410M

#129

Earlier quoted context omitted.

> 1) Ghost kitchens that only serve via delivery apps. You can save on rent by setting it up in an area with no foot-traffic. You can also get economies of scale. You can't. This is the kind of a mistake that all first time entrepreneurs make. Delivery costs too much money. Logistics of getting your labor force to your kitchen is a nightmare. > 2) Restaurants with dedicated entrances for delivery drivers. Baar Baar i…

Dismissing things in 2019 by referencing that they were tried in the dotcom bubble ... Two decades ago ... Is not a very powerful argument

Isn’t the whole point of history... to learn from it?

Re: DoorDash Buying Caviar from Square for $410M

#130
post #127

Earlier quoted context omitted.

Most/all Chinese cities are denser with cheaper labor than any US city so the point stands.

Metro Manila is not as dense but delivery here is so cheap. Grab and Lala are huge in Manila.

Labor costs in Manila are much lower than Europe or the US.
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