Earlier quoted context omitted.
In my experience, people don't even think that's an option. It's like you either know how to do things or you ask an actual person. To be fair, in some cases it's just laziness.
How is googling something not the lazy option though? Personally, I think it's far more work to ask someone and wait for the answer over immediately getting the answer from searching and finding a 4 year old forum post with the same question.
As I get older I have less time or patience for it myself. The effort required increases with the amount of content available on the internet. Some people just aren't good at research in the first place.