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My MacBook Pro exploded and burst into flames

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Re: My MacBook Pro exploded and burst into flames

#122
post #98

Hmmm 2016 MacBook Pro here -- just brought it back to have the keyboard serviced. Checked the website and it says: >The serial number you entered is not eligible under this program because either: >It's not in the affected serial number range. >Our records show that your device has already been serviced as part of this Program. Opened up Cocunut Battery and have relized they replaced the battery without telling me. I…

Yup, as you suspect, the battery and keyboard are all part of the top assembly. I guess it's thinner, but sure does seem an odd way to build a "Pro" spec laptop.

Re: My MacBook Pro exploded and burst into flames

#123

Earlier quoted context omitted.

There is a need to personally attack people?

Saying that something is professional negligence is not a personal attack.

Directing that at a person is, and there seems to be no justification for the implication of moral failing.

Re: My MacBook Pro exploded and burst into flames

#124
post #95

Earlier quoted context omitted.

I agree with you in general, but the username is whitepandamusic; if they're actually White Panda they're a fairly prominent DJ and producer. https://en.wikipedia.org/wiki/White_Panda Edit: Looks like it is! https://twitter.com/whitepanda/status/1133847982317723648

Yep, he's very well-known in certain circles, having started working on singles with solo artists alongside the previous duos mashup work. If this resulted in substantial data loss, it could be really bad.

The thread says he hasn't taken a backup in a year, so that's that I guess. The SSD is unlikely to survive a fire.

Re: My MacBook Pro exploded and burst into flames

#125
I also had my battery swell recently to the point where the bulging was visible and noticeable as the mbp wouldn't lay flat on the table anymore. When I consulted the apple store (Berlin) about it they told it I need not to worry about it and I wouldn't be eligible for a battery swap as the mbp was performing 'nominally'. I was sceptical and let the battery drain over night, it ended up turning off at ~30% supposed capacity. I brought it to an 'unofficial' repair shop who instantly opened the mbp, the bottom lid was thrown off due to pressure after removing the last screws. The battery was swollen to the point where it looked like it was about to burst and the repairman was visible nervous. He ended up removing the battery on a outdoor table and replaced it.

Something similar happened to one of my colleagues too, albeit after just 3 months of ownership.

Re: My MacBook Pro exploded and burst into flames

#126
This started to happen to mine at work too. Luckily I got it down to IT before it started on fire.

They took the hard drive out. Opening the case released pressure on the swelling battery. As soon as it was open the battery started swelling faster. The case could never have been closed again. The whole enclosure bent like a soda can. I should have figured out earlier what was going on. The first sign was the computer started to seem wobbly if you stuck it on the desk and typed on the internal KB. I thought the little rubber feet on the bottom were worn, in actuality it was the case starting to deform. What finally figured it out for me was the swelling started to make the keyboard stop functioning properly. Some keys were stuck.

It got stuffed in a bag and run over to the Apple store (which is only about 200 yards away).

Never heard a word about it again, they threw my HDD in another MBP and I was off and running with almost no downtime.

Of course that was like a 2013 MBP, that would not happen with the 2018 one I have right now since they can't be opened with a screwdriver and the internal SSD is soldered.

Re: My MacBook Pro exploded and burst into flames

#127
post #16

Earlier quoted context omitted.

> I usually assemble my desktop cases from mail order parts. Doesn't everybody? I mean unless you are building a case from scratch. I also don't know of any plastic desktop cases, they're either steel or aluminum.

> I also don't know of any plastic desktop cases I have many in the basement housing older desktops.

Yeah plastic seemed more common in the past. If I had to speculate, I would say that as all the guts got cheaper and cheaper, and at some point a fairly low-powered desktop was more than most people would need, manufacturers didn't want to drop the price of the system any lower. At the same time they had to keep margins reasonable in order to compete. So, they spent more on the case.

Re: My MacBook Pro exploded and burst into flames

#128

This made me wince. I haven't backed up my mac in 10 months now simply out of laziness, it contains some sensitive client work that NDA doesn't allow me to put in the cloud, it's millions of dollars worth of work and contracts, if I lose it, my company loses those clients as well. And my MBP gets really hot sometimes. Expect a TIFU from me at anytime.

You can use a service like Backblaze[1] and encrypt the backups with a password. This is saving you a LOT of worry and risk for $6/month. [1] https://www.backblaze.com

I'm pretty sure the recovery process for backblaze includes them decrypting your files on their infrastructure and then sending to you. Or something like that. I did a ton of research into the different options recently and didn't like backblaze because of that.

However, I decided to give them a try anyway as I was partly researching for a friend who desperately needed backups and didn't care about that as much. So I installed backblaze on a machine and was surprised to find that 1) the exe is apparently modified per user so you don't have to login (memory hazy) and 2) it _immediately_ starts uploading _everything_ which really pissed me off. Like I get it, full system backups, but still I want some acknowledgement of what's about to happen and options to pare it down if I want. Nooope.

So yeah I don't think Bacblaze is gonna work for GP with their NDA given they can't restore without breaking it.

Re: My MacBook Pro exploded and burst into flames

#129
post #99

I'm sitting here typing this response on a 2016 MBP (the first gen with the butterfly keyboard and touchbar). Due to some thermal issues, I unscrewed the cover to blow the dust out and discovered my batteries are all swelling. Yikes. I wonder if there's a follow-on recall in a year or so for this generation. I bought a battery replace kit from ifixit so I might kick the can down the road for a bit longer, time will t…

I do think it's interesting that the quality of the MBP have fallen so much. Obviously, they have improved specs, but my 2013 MBP is still going strong. I am kinda nervous about the battery swelling; maybe I should open it up and take a look.

Watch Louis Rossman on YT, he pokes his finger in Apple's eye constantly.

What's most unfortunate is that millions of professionals want and need solid computers to do their work on. This is why we went to Apple from the horrible PC experience. Both Windows and the laptops from Dell and IBM weren't holding up because "made in China." Now Apple has chintzed out in a big way.

I'm typing this from a 2018MBP. The keyboard sucks, I barely use it. My company has hundreds of these in service and the failure rate of keyboards is quite high. One of my colleagues is on his 3rd unit in just under a year and we quip that he should torture test these things for Apple. Have seen numerous motherboard failures, odd issues with the screens, and a couple of bricked units. The battery thing has not happened to anyone I know personally.

I have had zero problems with this current one, but a 2016 model I had in 2017 had to be repaired, it just completely died.

The dongles are a plague. I have one attached to the back of my screen with velcro so that when I go to meetings I can hook up to the A/V equipment without having to run back across the building to get the damn part that should just be part of the whole computer.

Re: My MacBook Pro exploded and burst into flames

#130

I'm sitting here typing this response on a 2016 MBP (the first gen with the butterfly keyboard and touchbar). Due to some thermal issues, I unscrewed the cover to blow the dust out and discovered my batteries are all swelling. Yikes. I wonder if there's a follow-on recall in a year or so for this generation. I bought a battery replace kit from ifixit so I might kick the can down the road for a bit longer, time will t…

I think the swollen batteries are quite common in the MacBook Pros. Seems to be plenty of reports on the net. Typically people seem to notice this when the trackpad or keyboard starts acting funny. Not sure if Apple even considers that as a defect or if it is just the way some of the batteries are expected to behave when they get old.

Happened to my 2013 one this year with half the trackpad not clicking and the fans spinning crazy loud. I ended up paying apple $300 to fix it which at the time annoyed me but they ended up replacing the battery, fans, trackpad, case, keyboard, and potentially even the monitor so it felt brand new when I got it back which was nice.
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