> She's demonstrating a huge amount of entitlement and technically illiteracy.
No, she's not.
I do have a problem with all of the various people that we interface with, including insurance organizations and pharmacies, abusing data sharing agreements intended for subrogation and similar procedures to manage pharmaceutical sales quotas and conduct outbound marketing.
My wife was admitted to the hospital due to complications that from what was an early miscarriage. The health insurer sells data that allows an advertiser to surmise that there was a hospital admission to the OB department. The PBM provides anyone paying with information regarding prescriptions before my insurer even gets the claim.
An advertiser (infant formula company) determines that my wife is likely pregnant and likely to deliver on Month/Day/Year. Guess what arrives on that day? A Fedex care package of formula.
That was a very hurtful event for us, and similar violations happen thousands of times every day. Both behind the scenes data brokers and front of house organizations like Facebook and Twitter are villains in this story.
It isn't entitlement or illiteracy to expect that ethically vacant entities don't abuse their positions to push products on you in hurtful ways. It's naive to assume that people give a shit, but that's not a demerit on her. I look forward to the day in the distant future when the government forces them to care.