I agree there are clear immoralities at play, especially with collecting phone call info, but not sure that it is worthy of a government inquiry of such size. Much of this is standard business and worthy of being decried as other immoral business acts might. Would we expect such an inquiry for any other company or are there politics at play? I feel the Cambridge Analytica issue is more which hunt than a real-harm-exacted issue. How would one quantify the harm? Is this vengeance for Brexit, Trump, and/or Zuck no-show?
All I've learned is to be cautious when having email conversations on sensitive subjects (no paper trail) and to be cautious when flying execs to the UK and to be cautious having any real business there for fear of having confidential information raided and published. Obviously it's not standard practice but, as with other government-imposed internet tactics of late, as a business owner it just marks an increase on my "riskometer" that I use to evaluate where to do business.