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Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis

nytimes.com

121–130 of 168 posts

Re: Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis

#121

Earlier quoted context omitted.

Tristan Harris, founder of the non-profit Center for Humane Technology (CHT) [0] has been quite successful at high government circles and board level of big tech companies. At the time Mark Zuckerberg didn't want to testify in the UK, he testified to the UK House of Commons commission to inform them about Fake News [1] In the corporate world the strategy is to 'Engage employees', make them aware of the harms of techn…

The other day I heard Time Well Spent get thoroughly mocked in The Culture podcast, but I was too out of the loop to understand why. Still am.

Not sure if this was about the CHT then, as there exists still the Time Well Spent movement (as a FB group). But it could well be. The CHT realize quite well that TWS constitutes only a small part of what makes tech humane. Also the way that companies are adopting it, has a great deal of marketing to it (akin to 'greenwashing'). So you could say that regarding TWS some tiny steps were made in the right direction.

Re: Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis

#122
post #112
post #102

Earlier quoted context omitted.

> The public is not hating Facebook as much as people want to believe. > But the media has its narrative and it'll continue this "Facebook is evil" beat. The same with Clinton's email server, and more recently, the same with that immigrant caravan coming up from Central America. The media doesn't just report on the public's current taste; its also an agent for advising the public to change their taste. To throw light…

About second half 2016, iirc, Facebook changed the News Feed, so instead of showing first Pages content in your feed, they were showing what your friends posted/shared first. One could argue this was a good thing. What happened after is that many, if not all pages got a hit in reach/traffic. Who do you think has been hit the most by this? Media maybe? (less traffic redirected to their websites, less opportunities to…

If Facebook has hurt the bottom line of the nyt so much, why has their share price doubled since mid 2016?

Re: Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis

#123
post #94

Earlier quoted context omitted.

I mean, you can bloody well hate some business and still patronize it. I'd wager most Americans hate their cable company. I agree there's little risk of users deserting Facebook en masse, but what we may see is lawmakers coming down on FB like a ton of bricks. It will be popular, too: Heavily regulating social media and slapping them with massive fines will be winning issues with constituents on both sides of the ais…

If 3 other people pledge with me, I’ll delete my Facebook account right now. I’ve already exported all my data.

No takers so far after 6 hours. Expected to see at least one person.

I'm definitely not one of them. I use it for networking. Pretty much everyone in the board game industry is on Facebook at the moment (publishers, designers, developers, artists, media, etc), to get feedback from each other, coordinate events, and reach out to fans and potential customers.

Re: Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis

#124

Earlier quoted context omitted.

The other day I heard Time Well Spent get thoroughly mocked in The Culture podcast, but I was too out of the loop to understand why. Still am.

Not sure if this was about the CHT then, as there exists still the Time Well Spent movement (as a FB group). But it could well be. The CHT realize quite well that TWS constitutes only a small part of what makes tech humane. Also the way that companies are adopting it, has a great deal of marketing to it (akin to 'greenwashing'). So you could say that regarding TWS some tiny steps were made in the right direction.

I'm also concerned that the fight against political influencing by fake news and whatnot quickly becomes a tool for political influencing itself. I've seen it first hand. I've just seen it happen in the third world: elections are actually well regulated and at the decisive last week, the incumbent party A who has been in power for 15 years accuses the outsider of using fake news (they even used a picture of Steve Bannon) spread through Whatsapp to influence the election. In due time the social network companies actually answered to department of justice probes and said nothing out of the ordinary (mass forwards, etc) had happened at all. This, of course, was after the election.

They "stole" quite a few points from the then-frontrunning outsider too. It wasn't enough because it was too-late-too-little; they were too far behind. And yet, the narrative that the outsider won because of fake news steve bannon donald trump russia stuck. International press reports of it are still around. What, is Glenn Greenwald going to own up to dirty maneuvering?

Re: Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis

#125

Funny quote: > “We’re not going to traffic in your personal life,” Tim Cook, Apple’s chief executive, said in an MSNBC interview. “Privacy to us is a human right. It’s a civil liberty.” (Mr. Cook’s criticisms infuriated Mr. Zuckerberg, who later ordered his management team to use only Android phones, since the operating system has far more users than Apple’s.)

This is just corporate posturing. Apple recently banned VPN's that have the potential to block ads including Freedom [1]. [1] https://freedom.to/blog/freedom-has-been-temporarily-removed...

Interesting how this post got downvoted even if it links to a source. Anyone wants to weigh in why?

Re: Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis

#126
post #87

Earlier quoted context omitted.

Nice try. I'm well versed in the statistics but I'm not blindly criticizing the sample because it's small. I'm criticizing exactly what you called out as an assumption - the methodology of the sample; namely that they survey's distribution matches the population distribution. So thanks for the lesson in p values, but it has nothing to do with my point. I take issue with blindly citing sources without doing due dilige…

> I'm criticizing exactly what you called out as an assumption - the methodology of the sample; namely that they survey's distribution matches the population distribution. Yeah, I’m reading your previous comment, and I’m still not seeing it.

You're not seeing the issue with extrapolating a survey that lasted barely a week, from Pew Research, to an authoritative statement about the zeitgeist of the entire country?

Okay. I specifically called out the date range issue in my original comment. But it seems like people can't move past the impulse to (in)correct me about pop statistics. I never said the issue was small sample size.

Re: Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis

#127
Here is Facebook's response to this article from NYTimes: https://newsroom.fb.com/news/2018/11/new-york-times-update/

Quoting:

> Yesterday, The New York Times published an article about the past two years at Facebook. There are a number of inaccuracies in the story, including:

> 1. Russia Investigation: The story asserts that we knew about Russian activity as early as the spring of 2016 but were slow to investigate it at every turn. This is not true. As Mark Zuckerberg told Congress, “Leading up to Election Day in November 2016, we detected and dealt with several threats with ties to Russia … [including] a group called APT28 … we also saw some new behavior when APT28-related accounts, under the banner of DC Leaks, created fake personas that were used to seed stolen information to journalists. We shut these accounts down for violating our policies.” After the election, no one ever discouraged Alex Stamos from looking into Russian activity — as he himself acknowledged on Twitter. Indeed as The New York Times says, “Mark and Sheryl [Sandberg] expanded Alex’s work.” Finally, we did not name Russia in our April 2017 white paper — but instead cited a US Government report in a footnote about Russian activity — because we felt that the US Director of National Intelligence was best placed to determine the source.

> 2. The Muslim Ban: We did decide that President Trump’s comments on the Muslim ban, while abhorrent to many people, did not break our Community Standards for the same reasons The New York Times and many other organizations covered the news: Donald Trump was a candidate running for office. To suggest that the internal debate around this particular case was different from other important free speech issues on Facebook is wrong.

> 3. Commitment to Fighting Fake News: Mark and Sheryl have been deeply involved in the fight against false news and information operations on Facebook — as they have been consistently involved in all our efforts to prevent misuse of our services.

> 4. Sex Trafficking Legislation: Sheryl championed this legislation because she believed it was the right thing to do, and that tech companies need to be more open to content regulation where it can prevent real world harm. In fact, the company faced considerable criticism as a result.

> 5. Android: Tim Cook has consistently criticized our business model and Mark has been equally clear he disagrees. So there’s been no need to employ anyone else to do this for us. And we’ve long encouraged our employees and executives to use Android because it is the most popular operating system in the world.

Re: Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis

#128
post #112

Earlier quoted context omitted.

About second half 2016, iirc, Facebook changed the News Feed, so instead of showing first Pages content in your feed, they were showing what your friends posted/shared first. One could argue this was a good thing. What happened after is that many, if not all pages got a hit in reach/traffic. Who do you think has been hit the most by this? Media maybe? (less traffic redirected to their websites, less opportunities to…

If Facebook has hurt the bottom line of the nyt so much, why has their share price doubled since mid 2016?

Because of Trump and the US Government abdicating all responsibility in checking the Executive Branch? NYT's subscriptions jumped after the 2016 election because a free press is extremely vital at this point.

The US is in a very weird spot right now with Democratic norms sliding. Once we exit this weird period and US Government returns to normal, lets see how the NYT's stock price fares then.

Re: Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis

#129
post #38

Is there an actual crisis, outside the media narrative? Has Facebook seen an actual fall in monthly, weekly, or daily active users? To me, this story reads a lot like a media narrative that has very little to do with users's actual lives. And I've been reading variations on "Why Facebook sucks" and "Why Facebook is doomed" for a very long time. It's like the "Why this is the year of Linux on the desktop," but for med…

Is there an actual crisis, outside the media narrative? This article ends with Facebook's COO testifying before Congress, so I'm going to say yes, there was a crisis.

Testifying before Congress doesn't mean one is in crisis. People are called to testify before Congress all the time and you don't hear about it because the testimony is irrelevant.

Re: Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis

#130

Earlier quoted context omitted.

Every time I hear someone claim 'I just don't trust the news in general' it makes me weep. Not only have we failed at imparting basic critical thinking for people to make informed decisions as to the validity of various news pieces, it also just confirms that as you mentioned the propagandists are winning. If you claim all news sources are fake news, then the only winner in that race to the bottom are the ones making…

Trust != assumed validity. It simply means I do think critically and do my research before trusting non-primary sources of information. And weep all you want, I'd rather people question the news then blindly accept everything they're fed on TV and in the papers. The news cycles have become extremely sensationalized.

> I'd rather people question the news then blindly accept everything they're fed on TV and in the papers

That's fair. But it isn't what you're claiming to be doing. You're saying you blindly disbelieve everything unless a friend vouches for it. That is neither critical thinking nor rational thought--it's unquestioning faith in social proof [1].

[1] https://en.wikipedia.org/wiki/Social_proof

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