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My account is sending spam emails

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Re: My account is sending spam emails

#121

Post by dorfsmay »

Tempest1981 wrote: post #106
dorfsmay wrote: post #81

I wonder if telus did this to allow people using their email system to use Google calendar to send reminders.

Who is Telus? I'm seeing the spam sent from me via Telus, but I don't use Telus, afaik. Their website is so abstract... sustainability, values, Health? No idea what they do.

Telus is one of the major Canadian telecom companies, and one of the largest ISP in Canada. As such they provide @telus.com email address, and my thinking is that this is why they would add google.com to their SPF record, so that people registering google accounts with their telus email address could receive reminders sent by google but with the user's email address in the from field.

Re: My account is sending spam emails

#122

Post by Izkata »

logicallee wrote: post #71
antoncohen wrote: post #45

Earlier quoted context omitted.

There is something strange about those headers. Are they all from the same email? There are two Received: with by mx.google.com , and they are nearly two days apart. And there are two Received-SPF: headers. Other than that, my guess is that the spammer has BCC'd you and put your email address in the from: header (oddly lowercase here). Gmail will put messages from you in the Sent folder (label) even when they are sen…

>Gmail will put messages from you in the Sent folder (label) even when they are sent from outside Gmail. On the principle of least surprise, this would seem to be incomplete behavior. I bet every single person reading this was surprised. It's not a bad place to put such mail, so I suggest that on its web and mobile interface, Gmail simply put some kind of badge for sent mail sent from outside Gmail or your devices. E…

I can see this getting easily confused with emoji subject lines: http://www.emailmarketingtipps.de/2015/05/11/animated-emojis...

Re: My account is sending spam emails

#123

Post by smt88 »

sethvargo wrote: post #115
appleiigs wrote: post #110

Earlier quoted context omitted.

Can you comment on what the issue actually is? Is the issue with gmail or telus or both?

We will share more information as it becomes available and relevant.

This is exactly the kind of non-human PR speak that saturates Google's response to customers in all forums. Promises are half-made and always broken. There doesn't seem to be a will or desire to aggregate and manager customers' concerns.

I hope this time is different, and your team really does share more information as it becomes available and relevant. I doubt it, though, and will switch to a mail provider that I pay for and has good customer service (which is my inclination toward all Google services these days).

Re: My account is sending spam emails

#126

Post by always_good »

smt88 wrote: post #123
sethvargo wrote: post #115

Earlier quoted context omitted.

We will share more information as it becomes available and relevant.

This is exactly the kind of non-human PR speak that saturates Google's response to customers in all forums. Promises are half-made and always broken. There doesn't seem to be a will or desire to aggregate and manager customers' concerns. I hope this time is different, and your team really does share more information as it becomes available and relevant. I doubt it, though, and will switch to a mail provider that I pa…

Why do people consistently think that an employee gives a shit about whether you continue using a service?

I'm reminded of the summer I worked at the electronics booth at Target and people would threaten to take their precious business to Walmart.

Re: My account is sending spam emails

#127

Post by reitanqild »

always_good wrote: post #126
smt88 wrote: post #123

Earlier quoted context omitted.

This is exactly the kind of non-human PR speak that saturates Google's response to customers in all forums. Promises are half-made and always broken. There doesn't seem to be a will or desire to aggregate and manager customers' concerns. I hope this time is different, and your team really does share more information as it becomes available and relevant. I doubt it, though, and will switch to a mail provider that I pa…

Why do people consistently think that an employee gives a shit about whether you continue using a service? I'm reminded of the summer I worked at the electronics booth at Target and people would threaten to take their precious business to Walmart.

When I do customer support I care. That's actually what I'm paid to do in thise cases.

Re: My account is sending spam emails

#128

Post by smt88 »

always_good wrote: post #126
smt88 wrote: post #123

Earlier quoted context omitted.

This is exactly the kind of non-human PR speak that saturates Google's response to customers in all forums. Promises are half-made and always broken. There doesn't seem to be a will or desire to aggregate and manager customers' concerns. I hope this time is different, and your team really does share more information as it becomes available and relevant. I doubt it, though, and will switch to a mail provider that I pa…

Why do people consistently think that an employee gives a shit about whether you continue using a service? I'm reminded of the summer I worked at the electronics booth at Target and people would threaten to take their precious business to Walmart.

> Why do people consistently think that an employee gives a shit about whether you continue using a service?

It's not that I think he does (or should) care. It's that his response reflects Google's public-facing attitude about their products, which are used for extremely sensitive personal issues. If that's not how things are internally, then I'm disappointed he isn't telling us (perhaps because he isn't allowed to).

He (and they) have a right not to care. I have a right to take my business elsewhere and let them know I'm doing it. If enough people speak, maybe it'll be a trend instead of an anecdote and Google will change the way they treat users/customers.

Re: My account is sending spam emails

#129

Post by sethvargo »

smt88 wrote: post #123
sethvargo wrote: post #115

Earlier quoted context omitted.

We will share more information as it becomes available and relevant.

This is exactly the kind of non-human PR speak that saturates Google's response to customers in all forums. Promises are half-made and always broken. There doesn't seem to be a will or desire to aggregate and manager customers' concerns. I hope this time is different, and your team really does share more information as it becomes available and relevant. I doubt it, though, and will switch to a mail provider that I pa…

1. I am a human. I promise :)

2. I apologize if my response came off as “PR speak” as that was not my intention.

3. I am trying to manage customer concerns. It’s why I’m responding on HackerNews and similar sites.

Re: My account is sending spam emails

#130

Post by criley2 »

I woke up this morning to several new labels in my gmail to delete all emails for "bank" "card" "paypal" etc, and paypal was hacked with purchases.

But my gmail has zero new logins, my 2fa wasn't triggered, etc.

How does a hacker create labels to delete my email but not register a login attempt or trigger my 2fa? I wish I was able to contact google.

EDIT: my only guess was accessing my PC where logins are saved, but I sleep in the same room and I don't think ninja spies broke in. Remote login? Seems farfetched.

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