I've said it before and I'll say it again: A big part of Fitbit's problem is the poor hardware quality of their products, especially considering the high price. A lot of people, me included, will never buy another Fitbit after having been burned. Their warranty only lasts one year, yet I've had to replace both Fitbit devices I've had twice within that one year. I'm now Fitbit-less because the latest, a Charge HR, fai…
I'm on my fifth fitbit in about 10 months. After a few weeks, like clockwork, the rubber housing will start to peal away from the display, eventually leading to the glue coming unstuck and the housing bubbling up. Needless to say, I'll not be bothering with fitbit again.
... and I say this as one of the people that fitbit just laid off today, for what it's worth. They're actually pretty good products now.