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Atlassian Acquires StatusPage

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Re: Atlassian Acquires StatusPage

#121
post #120

'Outside Your Infrastructure, Always Up' AWS has outages too, also statuspage.io own site reports, Hosted Pages Uptime 99.969% 99.969 != always. Pricing also isn't too shabby, Enterprise starts at $1499/mo. Billed annually. For small 18.000$ a year, one should be able to setup your own external monitoring, with email, Facebook, twitter and what not for hooks to update your users of the service status where the sky is…

Enterprise pricing is not about being cheaper than it would be for you to do it yourself. It's about you simply not having to do it yourself. You might be an organization that only employs 5 developers. It's much easier to pay a small fraction of what you pay one of them than it is to pull 1-3 of them off of what they're working on and have them build you a buggy implementation of the same thing that won't be ready f…

It is always easier to pay somebody else to do it? Whats the point you try to make? I never mentioned it is cheaper to do it yourself. And enterprise is certainly not for teams of 5 people, 'Starts At 50 Admin Members'

Setting up the statuspage.io, monitoring it, keeping things as they should, adding new stuff to monitor thats not a task one of those 5 will be doing regularly? And what if he does a poor job at that? You end up with what you say, the same buggy level of monitoring. So what _is_ the excuse not to make your own and pay significant amounts of money to a third party?

I say 18.000 is a lot of money for a service that reports your outages (good 3 month salary here, and in three months one can code a lot). And if you do it yourself you have all the freedom of choice how you monitor what you monitor how you report to your users instead of relying on the options statuspage.io offers, there is no limit

And why would your own monitoring be more buggy then some setup a third party deems to be ideal? You can make a perfect fit, gives you another view on your own products etc. Full control is key, in house solutions, not saving money.

Re: Atlassian Acquires StatusPage

#122
post #120

Earlier quoted context omitted.

Enterprise pricing is not about being cheaper than it would be for you to do it yourself. It's about you simply not having to do it yourself. You might be an organization that only employs 5 developers. It's much easier to pay a small fraction of what you pay one of them than it is to pull 1-3 of them off of what they're working on and have them build you a buggy implementation of the same thing that won't be ready f…

It is always easier to pay somebody else to do it? Whats the point you try to make? I never mentioned it is cheaper to do it yourself. And enterprise is certainly not for teams of 5 people, 'Starts At 50 Admin Members' Setting up the statuspage.io, monitoring it, keeping things as they should, adding new stuff to monitor thats not a task one of those 5 will be doing regularly? And what if he does a poor job at that?…

> And enterprise is certainly not for teams of 5 people, 'Starts At 50 Admin Members'

I said 5 developers. My first job was on a team of ~12 developers for a company with 30,000 employees. Developer time was gold and as such the company often purchased products that we probably could have built in house given sufficient time.

> And if you do it yourself you have all the freedom of choice how you monitor what you monitor how you report to your users instead of relying on the options statuspage.io offers, there is no limit

If you need something an off-the-shelf option doesn't offer than you wouldn't be considering it in the first place. If you have truly odd requirements you're going to be forced to build your own anyway.

> And why would your own monitoring be more buggy then some setup a third party deems to be ideal?

StatusPage's Show HN was a little over 3.5 years ago. There's no way you can build something less buggy in 3 months. This is a perfect example of not only developer hubris and "Not Made Here" bias, but the problem of trying to estimate the time to walk up the coast[0].

[0] https://www.quora.com/Why-are-software-development-task-esti...

Re: Atlassian Acquires StatusPage

#123
post #44
post #33

Earlier quoted context omitted.

Oh right, thanks for asking. Issue tracking and Kanban mostly

I'd suggest Phabricator[1]. Although it was quite hard to use at first, after few months we really love it! [1]: http://phabricator.org/

Seconding Phabricator. After a previous job, Jira was giving me irrational corporate-PTSD flashbacks, and Phabricator did much to alleviate that. It's a decent balance of complexity and simplicity.

Re: Atlassian Acquires StatusPage

#124
post #122

Earlier quoted context omitted.

It is always easier to pay somebody else to do it? Whats the point you try to make? I never mentioned it is cheaper to do it yourself. And enterprise is certainly not for teams of 5 people, 'Starts At 50 Admin Members' Setting up the statuspage.io, monitoring it, keeping things as they should, adding new stuff to monitor thats not a task one of those 5 will be doing regularly? And what if he does a poor job at that?…

> And enterprise is certainly not for teams of 5 people, 'Starts At 50 Admin Members' I said 5 developers . My first job was on a team of ~12 developers for a company with 30,000 employees. Developer time was gold and as such the company often purchased products that we probably could have built in house given sufficient time . > And if you do it yourself you have all the freedom of choice how you monitor what you mo…

12 devs on 30.000 employees? This was an (IT related) company that would be a possible customer of statuspage.io? I have to admit i'm very curious what company, industry this was/is or services were provided. It's a strange balance 12 over 30000

And im curious if* you wouldn't have liked it more if you did have more time, resources, colleague to have had the chance to develop those things in house, yourself. And having another product to sell instead of buying a service from a (potential) competitor?

Also i doubt they have been coding for 3.5 years, and if their show HN was 3.5 years ago, very nice promotion for them. But that doesn't say anything about the quality of the product. From what i have been reading over the years from their development they are just integrators of already existing technology. So if you want me to integrate APIs for 3 months, i think i can get quite a long way.... by myself in the evening hours and weekend even.

They started with outsourcing most of their services used (mailgun for mail, twilio for sms, etc etc), so i rather develop something myself, (and yes in 3 months i can integrate a lot of 3rd party services via APIs). So if you prefer to OUTSOURCE, your service to a party that outsources their services again, and find this of a higher quality of service then* writing your own (which give you options to resell that product etc), then i think we just have different view of what quality is.

Nonetheless, weekend is coming, hope you have a good weekend :) probably in case of reply will read it only after

Re: Atlassian Acquires StatusPage

#126

This acquisition doesn't fill me with confidence for the future. StatusPage was a clean, simple, and intuitive service. Atlasssian's software is the opposite of clean, simple, and intuitive.

Disagree on the Atlassian, well, JIRA at least. Just had to introduce it to a new group, we got cut short on the initial intro so I didn't get through much. Then to my surprise they were off and running the next day, they just got it.

Re: Atlassian Acquires StatusPage

#127

"Adding a service like StatusPage, which launched three years ago, seems like a natural fit for Atlassian." Why is this a natural fit for Atlassian? Not being snarky, I just don't see how this is any more a natural fit for Atlassian than lots of other companies that provide picks-and-shovels to the software builders of the world.

Jira goes down a lot. Maybe it helps you notice faster?

Must be a problem with your installation. I've used Jira at 2 separate companies and it never went down (it was purposefully restarted a few times a year to apply updates).

Edit: I see that HipChat's reliability is a big issue for several posters, maybe your installation has that. The ones I've used were fairly basic.

Re: Atlassian Acquires StatusPage

#128
post #59

Earlier quoted context omitted.

Having used many different bug tracking, help desk, and ticketing softwares… Atlassian does a dam good job. Totally customizable screens, fields, and workflows with a modern UI. A decent webservice API I’ve integrated a few external tools into without much difficulty. I’ve also written a few gadgets and plugins and received a decent amount of attention through their plugin marketplace. Maybe the admin that setup your…

We use ServiceNow at work, and it's absolutely horrible. Introduces so much red tape even to do simple things like become an administrator on a virtual machine requested against your account .

How do companies end up with the Service Now cancer? Are their sales meetings just hooker and coke parties? I've used it at two different companies and I wondered how anyone could look at it and think 'ok let's buy into this pile of horse shit'. My cat could do a better job.

Re: Atlassian Acquires StatusPage

#129
post #86

Earlier quoted context omitted.

Bitbucket has remained a standalone product, but I don't think many of its original mercurial userbase feel like it's been "safe". When Atlassian bought bitbucket it was the place to host mercurial repositories. Now it's a git hosting service that hasn't gotten around to turning off mercurial support yet.

Is that Atlasian or the general decline of HG? I havent installed HG in a few years now, and i am seeing the big projects still on HG switching to git.

Apparently Mercurial still accounts for 10% of BitBucket repos. That could be a profitable niche for a smaller company.

Also, most of the projects I've seen switch to Git have moved to GitHub. Partly network effects, partly Atlassian.

Re: Atlassian Acquires StatusPage

#130

Earlier quoted context omitted.

We use ServiceNow at work, and it's absolutely horrible. Introduces so much red tape even to do simple things like become an administrator on a virtual machine requested against your account .

How do companies end up with the Service Now cancer? Are their sales meetings just hooker and coke parties? I've used it at two different companies and I wondered how anyone could look at it and think 'ok let's buy into this pile of horse shit'. My cat could do a better job.

You obviously haven't seen Remedy.
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