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Major changes to Mandrill, must be tied to a MailChimp account

blog.mandrill.com

121–130 of 213 posts

Re: Major changes to Mandrill, must be tied to a MailChimp account

#121
This is very bad news which came from Mandrill, we had never expected for this. But, few months back migrated all my marketing setup with https://easysendy.com/ which is also helping me to optimize email open rate with micro-delivery through many SMTP relay severs. The migration from Mandrill to MailGun was easy for this noon. Just add Mailgun to pro account. All thanks goes to new delivery provider services from easysendy. Apart from emails, why I shifted with them, is very simple reason. I want to keep all customer data at single place, where we can keep track of all information and activity of our customers. Looking long term, they have plans to integrate social and push notifications in their product which will help us connect with our customers instantly on any device and social network. This is one of the feature, which I have been waiting for long-time, but, never got this from ESP vendors like Mailchimp. Because they are way too reluctant to adapt new technologies. RIP Mandrill :P

Re: Major changes to Mandrill, must be tied to a MailChimp account

#122

Earlier quoted context omitted.

Postmark ( https://postmarkapp.com )

Another price comparison. $20 w/Postmark: 13,000 mails $20 w/SendGrid: 100,000 mails Postmark also doesn't offer the option to upgrade to a dedicated IP later on, which many larger companies find is better for deliverability. Full disclosure: I'm a SendGrid engineer.

Problem with SendGrid is if you want send more that 100k emails.

$95 w/SendGrid: 200,000 mails $95 w/mailgun: 200,000 mails

Re: Major changes to Mandrill, must be tied to a MailChimp account

#123
This was an unwelcome surprise.

We've loved using Mandrill at Open Exchange Rates[0], and enjoyed their simple "just works" approach. We've never trusted Mailchimp's primary product for some reason.

Now we'll be switching to a brand we can trust not to tell us "FYI we're shutting down your account in 45 days."

Personally feel disappointed that they seem to have transformed from a value-giver to a value-extractor.

Looking at Sendgrid - but open to any providers who wish to get in touch (email: cto@our domain).

[0] https://openexchangerates.org

Re: Major changes to Mandrill, must be tied to a MailChimp account

#124

I've been reading conversations here on Hacker News and noticed that this has created a lot of frustration among existing Mandrill users, especially for those that have setup the system for their customers. I believe that MailChimp was aware of this before making this decision and knew that they are going to loose some customers. At this point they will become a bit expensive, even more expensive than SendGrid and a…

I don't think it's as simple as that. This is a data mining exercise - to read our customer's subscribers data and to move from a "dumb pipe" to a "personalization engine". From mailchimp CEO's blog: "We came to a fork in the road, and choosing the “personalized transactional” path with Mandrill suits us and our customers better than the “utility” path." http://blog.mailchimp.com/important-changes-to-mandrill/

I agree with you. They are essentially saying "bye" to those that used Mandrill only for the "utility" path.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#125

I have a proposal. I'll give all the transactional email competitors (mailgun, postmark, sparkpost, etc) a week to get their shit together and come up with a migration proposal for all of us moving away from Mandrill. I'm sure they're scrambling around trying to figure out how to take advantage of this ridiculous situation, and I bet a bunch of them are on HN. So how about this: 1. Any HN user trying to figure out wh…

Thant's a great thing to do, Gabe! What email service are you going to use? :)

PS: Subscribed!

Re: Major changes to Mandrill, must be tied to a MailChimp account

#126

Just made a small calculation: for 3,000,000 subscribers, our costs are moving from 1,500$ to about 13,000$ if we go through Mailchimp. I don't understand why they're making us pay for only storing an email list.

Better I would suggest to use email delivery services from easysendy and connect it through sendgrid / amazon ses / mailgun.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#127

I have a proposal. I'll give all the transactional email competitors (mailgun, postmark, sparkpost, etc) a week to get their shit together and come up with a migration proposal for all of us moving away from Mandrill. I'm sure they're scrambling around trying to figure out how to take advantage of this ridiculous situation, and I bet a bunch of them are on HN. So how about this: 1. Any HN user trying to figure out wh…

If you don't mind sharing, include the number of responses you got in your email. I'm curious. Thank you for organizing.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#128

Two months notice and a huge price increase ultimatum. This heavily affects a lot of Discourse open source installs as we recommended Mandrill as an email provider for almost two years. Free product so they can do what they want, but this feels a bit abrupt (how about six months to transition) and cruel (forced MailChimp account plus giant leap in pricing). Would it cost them so much in brand loyalty to be a bit more…

Exactly what I thought - we're a small dev team who have used Mandrill on a bunch of projects that have minimal transactional email needs. A proportion of those have moved into the paying tiers, the majority stay under the free limits.

The tone of the announcement, and miserly transition period leaves a pretty bitter taste that will make recommending Mailchimp in future hard.

Re: Major changes to Mandrill, must be tied to a MailChimp account

#130

I have a proposal. I'll give all the transactional email competitors (mailgun, postmark, sparkpost, etc) a week to get their shit together and come up with a migration proposal for all of us moving away from Mandrill. I'm sure they're scrambling around trying to figure out how to take advantage of this ridiculous situation, and I bet a bunch of them are on HN. So how about this: 1. Any HN user trying to figure out wh…

If you don't mind sharing, include the number of responses you got in your email. I'm curious. Thank you for organizing.

I've got 60 so far. Unfortunately came to this thread late, so I'm not how much longer it will have traffic.

Haven't heard from any ESPs yet, but will reach out to them tomorrow.

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