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How Apple’s iCloud Drive deletes your files without warning

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Re: How Apple’s iCloud Drive deletes your files without warning

#111

Post by vultour »

vacri wrote: post #74
_mikz wrote: post #64

Earlier quoted context omitted.

Just read other comments - https://news.ycombinator.com/item?id=9888496 It is reproducible, it is recoverable, it is not a problem.

> It is reproducible, it is recoverable, it is not a problem. I can't wait to use this excuse for any future bug. "Yeah, it happens, but you can recover from it, so it's not a problem". Let me try it now with a problem we're having in staging: "You keep getting kicked out, but can log in again and keep working? Yeah, it happens, but you can recover from it. It is not a problem"

If you keep getting kicked out once a year then yeah, it's not a problem.

Re: How Apple’s iCloud Drive deletes your files without warning

#112

Post by _mikz »

madeofpalk wrote: post #88
netheril96 wrote: post #72

Earlier quoted context omitted.

This seems to contradict the claim in the article. Am I interpreting it wrong?

I think you are interpreting it wrong. The article is talking about all your files are already in iCloud Drive, and then you get a new Mac and move stuff around.

See https://news.ycombinator.com/item?id=9888649 The article is wrong. You can recover the files on icloud.com

Re: How Apple’s iCloud Drive deletes your files without warning

#113

Post by skc »

jsmthrowaway wrote: post #46
nickbauman wrote: post #9

Earlier quoted context omitted.

Apple doesn't have the right organizational structure to support cloud services across apps to a level of consistency and quality that Google and Amazon does. Nathan Taylor explains this quite well. http://praxtime.com/2013/11/03/apple-strat-tax-voice-as-god-...

Speaking as a former resident deep in Cue's org, I believe this is common knowledge internally, but there isn't alignment on how to address it. Even at the IC level, most people I spoke with are aware of Apple's shortcomings in services. Services are not the favored child at Apple. iOS and hardware are, because of revenue. Services ICs know that, and it hits morale directly; I saw (and felt) this. There are attempts…

"dried up budgets" is a phrase I never would have thought would be applicable to anything Apple Corp related.

Re: How Apple’s iCloud Drive deletes your files without warning

#114

Post by aidos »

pjc50 wrote: post #83
wahsd wrote: post #80

Earlier quoted context omitted.

I really hope to see in my lifetime a move back to user owned data and a distributed internet again. This whole centralization and proprietary nature of things is really not to my taste. If anyone is going to lose my stuff, I want it to be me or at the very least allow me to back up all my own data to my own backup. Maybe I'm totally wrong, but I just don't like this whole move to cloud computing and centralized data…

If anyone is going to lose my stuff, I want it to be me Tragically, the modal user has no backups and is more likely to lose their stuff than the cloud providers, at least in the medium term. This and the security issue lead to what Schneier calls the "feudal system": pick a provider, trust them with everything, hope for the best.

You can have it both ways though. Apple tends to make it difficult for users to be able to have a choice in the matter so you're forced to commit to their services. They do it for commercial reasons (platform lock in = good) - but then they're not great at services so consumers are left with a lot of risk.

Re: How Apple’s iCloud Drive deletes your files without warning

#115

Post by gutnor »

lemevi wrote: post #13

Dropbox's event log has saved me so many times. I have recovered pictures of my family that mean a great deal to me. I even get an email if lots of files were deleted, and the API is amazing. That's why I love Dropbox, the file sync is their bread and butter, their core business and not just a feature.

Just wonder how long they will manage ? Their competition is fierce and cloud storage is indeed an additional feature of their competitor products.

A bit like standalone digital camera losing out to smartphones despite obvious quality difference. In this case, dropbox does not even have an obvious quality benefit: syncing is a bit of a lemon market and in any case it works perfectly for most people the majority of the time.

I'm both an iCloud and a Dropbox customer. The fact that I chose to pay for iCloud despite paying for Dropbox is my anecdotal evidence of the perceived value of iCloud "other services" (which I admit is Apple ecosystem prison - just sweet enough a prison you don't want to break free). I trust Dropbox - but I know that eventually, if iCloud does not betray me for a while I will be tempted to save some money on it.

Re: How Apple’s iCloud Drive deletes your files without warning

#116

Post by xyzzyz »

nadams wrote: post #92
jmount wrote: post #6

And iBooks dropped all metadata at some point. The wrong network setting on iTunes nukes all your album art. iCal sync is a cruel joke. The moral is don't use Apple cloud services for anything you care about.

> The moral is don't use Apple cloud services for anything you care about. The moral is don't trust ANYONE for anything you care about [1]. Especially free services - the free service you use can go under or away in a matter of days. Example: google code. I'm not saying don't use "cloud" services - but always think about what will happen if someone attempts to delete the wrong LUN on some random SAN. [1] http://www.b…

> Especially free services - the free service you use can go under or away in a matter of days. Example: google code.

Google Code is a bad example, as it was announced 9 months before the actual closure, and it's pretty easy to take out your data from there. But, I get your point completely.

Re: How Apple’s iCloud Drive deletes your files without warning

#117

Post by angry_octet »

Google Drive does something very similar. Never use their Windows drive client unless you want gross permanent and/or silent partial deletion. The iOS and android clients seem more robust, but neither can handle syncing >1000 files without crashing, or handle large files like videos efficiently (iOS version at least can't do partial uploads or continue uploads). The single upload queue also prevents user-requested immediate sync. Basically, it's horrible.

Re: How Apple’s iCloud Drive deletes your files without warning

#118

Post by angry_octet »

_mikz wrote: post #112
madeofpalk wrote: post #88

Earlier quoted context omitted.

I think you are interpreting it wrong. The article is talking about all your files are already in iCloud Drive, and then you get a new Mac and move stuff around.

See https://news.ycombinator.com/item?id=9888649 The article is wrong. You can recover the files on icloud.com

Perhaps the author is experiencing a bug and you are not. Your inability to replicate the bug does not prove it doesn't exist. Though many helpdesks would take your side.

Re: How Apple’s iCloud Drive deletes your files without warning

#119

Post by angry_octet »

reilly3000 wrote: post #8

Happened to me. Besides being an unbelievably irresponsible bug, the core functionality is terrible. I had an important document in my iCloud Drive and needed to send it urgently via email. This isn't possible on an iDevice. There is no file browser, you just have to open the file in the appropriate host app. And if that file type isn't one that can be opened by an iApp you are iFucked.

I don't know why I haven't heard it called iFucked before but that is brilliant. Please create an entry in Urban Dictionary for that.

The same with G Drive btw, it keeps wanting to send an f'ing G Drive link. It is such a denial of reality, this pretence that email attachments don't exist.

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