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Why does Gmail hate my domain?

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Re: Why does Gmail hate my domain?

#111
post #98
post #97

Hi, I'm Nicolò and I work in the deliverability team of Qboxmail.com. We have run into similar problems in the past. The reason of the behavior of Gmail with your domain is not easy to understand, a theory could be that in the past someone has used it for sending spam, and even if it was not your server, you are paying for this. The solution we have used, it was bring Gmail to understand that your emails have been se…

So the way to get off from spam blacklists is to send spam mails between two addresses? Looks reasonable.

Could always start legitimate conversations with a friend who marks you as safe. :)

Re: Why does Gmail hate my domain?

#112
I know that on HN "me too" comments are not well seen, but I just have to this time, because I am really frustrated by this as well (as said before: https://news.ycombinator.com/item?id=9812157).

This part sums up as I see it as well:

I can only think this is intentional on Google’s part – they have a near monopoly; the vast majority of mail I send these days goes to Google – and if a small company is running their own mail server is too much of a hassle, then maybe they’d buy Google Apps. It’s bad, anti-competitive behavior on Google’s part. Shame on them if its true. I don’t know if it is, I can only guess, but they certainly have an incentive to make it difficult for the little guy.

I’m just a geek that likes running my own servers. My pleas to Google’s impersonal forms fall on deaf ears, and I’m getting tired of telling everyone I e-mail to check their spam folders.

Re: Why does Gmail hate my domain?

#113
post #98
post #97

Hi, I'm Nicolò and I work in the deliverability team of Qboxmail.com. We have run into similar problems in the past. The reason of the behavior of Gmail with your domain is not easy to understand, a theory could be that in the past someone has used it for sending spam, and even if it was not your server, you are paying for this. The solution we have used, it was bring Gmail to understand that your emails have been se…

So the way to get off from spam blacklists is to send spam mails between two addresses? Looks reasonable.

Sending about 250,000 emails per month for over a year now (all double optins), we found out that both gmail and yahoo has what we call "do you listen" rule.

Basically even if user expressly add you to their contact list and pull you out of spam, etc, if you sending them just your email ignoring what they reply back to you, eventually you get back to spam. I think this is very clever and is based on simple human rule that most follow when conversating over email: when people reply to email the do not start a new email, they hit reply and previous email from their convo lands on the bottom of this new email.

Once we started emailing new emails with adding content from addessee previous email to the bottom, our emails start getting back to addressee major mailbox.

And this make perfect sense on how to detect a real conversation (gmail has your sent items so if incoming email contains something you wrote before, its an indication you have a real live conversation with someone)

Re: Why does Gmail hate my domain?

#114
post #43

Anecdotal information: I run my own mail server and manage a number of small business clients who have mail servers. Email trust is getting more and more tedious. Recently I was resolving a domain registrar issue with Network Solutions. They required forms filled out and signed, a copy of a utility bill from my client, a copy of my ID... I bundled up everything and emailed them the scans. I contacted them 5 business…

An spf record only helps preventing emails sent from phishing servers. It is inherently meaningless to spam filters if the trust with the domain owner itself is misplaced.

True but if they're raintrees' registrar, they should already be able to connect the domain with the person/company who registered it.

Re: Why does Gmail hate my domain?

#115
post #15

Seems like author hasn't done enough troubleshooting and has jumped to a conclusion. My recommendation is to run through google's troubleshooting steps on the issue: https://support.google.com/mail/troubleshooter/2920052?hl=en Also make sure a DMARC record is setup.

At the end of that, it asks about whether your server passes "the diagnostic tests" -- but I didn't see a link to which tests it was talking about.

It's MXToolBox[1]. To be fair to OP, it's very popular.

[1] http://mxtoolbox.com/diagnostic.aspx

Re: Why does Gmail hate my domain?

#116
post #98

Earlier quoted context omitted.

So the way to get off from spam blacklists is to send spam mails between two addresses? Looks reasonable.

Sending about 250,000 emails per month for over a year now (all double optins), we found out that both gmail and yahoo has what we call "do you listen" rule. Basically even if user expressly add you to their contact list and pull you out of spam, etc, if you sending them just your email ignoring what they reply back to you, eventually you get back to spam. I think this is very clever and is based on simple human rule…

You are right. In the end, it always a problem of volumes and proportion between spam emails, conversation, ecc..

If your numbers are low, so even small change can make a big difference

Re: Why does Gmail hate my domain?

#117
Of course it's deliberate, it's part of Google's ongoing business model of ring fencing the internet.

People tell you not to run your own mail server as it's a nightmare to keep on top of all the security aspects, and yes that's a thing. The greater problem is getting your mail delivered to the vast majority of people with gmail/hotmail/yahooo mail.

Re: Why does Gmail hate my domain?

#118
I have the same with my own server and Yahoo, after my first announcement of switching from Gmail to my own server Yahoo sent me a message that I was blocked forever. I have SPF set up but not DKIM. I also don't have a valid cert (I'd have to renew every year). Gmail never gave me any problems though.

Yahoo apparently has procedures to deal with this but they are difficult to find. The annoying thing is that now I'm not even receiving any notification of the blocking anymore. The mail just disappears.

Btw, mail from my Drupal system also always ended up in spam. But I kept removing the spam tag and now it is just goes into regular mail.

Re: Why does Gmail hate my domain?

#119

I know that on HN "me too" comments are not well seen, but I just have to this time, because I am really frustrated by this as well (as said before: https://news.ycombinator.com/item?id=9812157 ). This part sums up as I see it as well: I can only think this is intentional on Google’s part – they have a near monopoly; the vast majority of mail I send these days goes to Google – and if a small company is running their…

I just tell people I email that their free email provider is fucking them out of their legitimate messages.

Re: Why does Gmail hate my domain?

#120
post #109

Earlier quoted context omitted.

Thanks, may have to pay Google the $5 (or thereabouts?) to host my mail for a month and consider it a cost of freedom from them long term. After 2+ years of hosting my domain myself, it doesn't seem possible to build up enough reputation with them personally.

They offer a free trial. I don't think you even need to pay them the $5.

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