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ADP intentionally broke its Zenefits integration

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111–120 of 129 posts

Re: ADP intentionally broke its Zenefits integration

#111
post #105

I hope I never have to use ADP, but that said, their response makes Zenefits sound like a bunch of crybaby Valleyholes. http://www.adp.com/zenefits/downloads/The-Facts-About-ADP-an...

If only they put as much effort into their product as they do toward defending their honor.

Re: ADP intentionally broke its Zenefits integration

#112
post #97

Earlier quoted context omitted.

Sorry to quibble, but I don't think that's what "disintermediation" means. Disintermediation typically refers to "cutting out the middleman", not introducing additional middlemen. Cf: https://en.wikipedia.org/wiki/Disintermediation

It's been a long time since I heard the term, probably late 90's or somewhere in that timeframe. At the time I was in the banking business and there were various services that were launching with the idea of aggregating bank accounts, rolling up loan offers into portals, etc. The term "disintermediation" was used as a label for what happened to you if you let someone else capture your customer's attention and just tr…

"The term "disintermediation" was used as a label for what happened to you if you let someone else capture your customer's attention and just treat you like a supplier."

Banks, along with selling their own products, act as middlemen to sell other types of product (e.g. insurance). The only disintermediation I can think of in relation to retail banks, is the move for people to buy things like insurance from (i) web sites, who may kick back some of the commission that would otherwise go to the bank, or (ii) insurers who sell direct through their own channels.

What you describe is intermediation or reintermediation: http://www.investopedia.com/terms/r/reintermediation.asp

Re: ADP intentionally broke its Zenefits integration

#113
post #106

I understand why ADP does this -- they are horrible to work with so people are willing to stick someone like Zenefits in between. My horrible ADP story: years ago, ADP debited the IRS taxes twice -- so all the paychecks bounced, or would have if the bank hadn't called me and let me move money into the payroll account from the main account (yes kids, don't let your payroll, or anyone, deduct money directly from your c…

> That's the last payroll I ran with ADP. Nicely done. Which service did you start using instead of ADP?

First I switched to Paychex which back then was a startup founded by a bunch of ADP folks who thought they could do better. And they could, until they grew big (and I believe were acquired).

So now I use PrimePay. I heard about it from a friend who runs a restaurant, amazingly enough, but they have been good for several companies with headcount in the hundreds and in multiple states.

Re: ADP intentionally broke its Zenefits integration

#114
I'm COO of a Startup CFO Firm, Kruze Consulting. We work with 135 startups. We use Zenefits heavily in our practice and we've signed Zenefits' petition and are working with Management to spread the word. If your startup is caught up in this, call my cell 415-652-6380, and I'll help you switch payroll providers.

Re: ADP intentionally broke its Zenefits integration

#118
post #103

Earlier quoted context omitted.

And with Zenefits, my email is tied to my first employer. My next employer used Zenefits but I couldn't use the same email address. So I appended +employer_abbreviation to the first part of my email address to get by. I don't doubt that Zenefits has an uphill battle but...

Why would you not use your employer email?

Because I still want access to my information after I leave my employer and I can no longer access my employer-provided email.

Re: ADP intentionally broke its Zenefits integration

#120
CFO - Current user of zenefits & ADP here

I authorized Zenefits to look into our data. ADP's feelings on how Zenefits looks and grabs that data are moot (also, how would they know if they are unsecure).

This is not an "unauthorized_ integration" because I specifically signed Parker Conrad to be my broker of record.

I understand where ADP is coming from (they tried to sell us PEO a month ago, at at crazy high price) because they can't compete on price or product. So they compete on access.

However, they messed with our Zenefits Sync without my permission, so now I will simply replace ADP with Zenpayroll or Wagepoint, or the one people seem to be throwing around here "justworks".

I will take my $13,000 in payroll fees somewhere else.

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