Coca-Cola Disconnects Voice Mail at Headquarters

Post by dandrews » Thu, Dec 25, 2014, 8:51 AM UTC

seynb wrote: post #85

dandrews wrote: post #72

Earlier quoted context omitted.

CLID is trivially spoofed; indeed there are CRM vendors that will do that for your sales force. Telco should fix CLID.

The problem is that "Telco" hasn't existed (at least in the USA) since divestiture of Bell System. Tariffed services include access to the PSTN as in terms of trunk lines (esp. PRIs), which allow end users to control call appearance including specification of the originating Directory Number (DN) that is passed in the SS7 call setup message (ISUP). It is even easier with SIP trunks. This is a problem similar to DNS s…

Telco (FSVO "telco") may well not be able to fix CLID, broken as it may be - they can replace it for all the good it does. But it's always aggravated me that they can provide ANI to 8xx customers. Way different service I'll grant.

Post by tracker1 » Sun, Dec 28, 2014, 6:25 AM UTC

toomuchtodo wrote: post #109

tracker1 wrote: post #103

Earlier quoted context omitted.

I've been using Google Voice (formerly Grand Central) for my primary contact number for years. The integration with hangouts is mostly complete now, and not a bad way to interact. I can check my voicemail via my computer or an app on my phone. They also transcribe the voicemails, as well as offering blackout times, and buckets for different calling numbers. If it's from a cell phone, I can directly reply via text. Du…

You missed the part where voicemails are emailed to you transcribed, integrating nicely with Gmail. All of my voicemails are in Gmail, which is perfect for Inbox Zero GTD.

Yes, forgot to mention that option, as I don't use it... I've pretty much gotten used to the Hangouts integration at this point.. except the outbound dialing, it's gotten very decent. Hopefully they clear up a few of the dangling quirks.

Re: Coca-Cola Disconnects Voice Mail at Headquarters

Re: Coca-Cola Disconnects Voice Mail at Headquarters