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Dumped by Google

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Re: Dumped by Google

#111
post #40

Earlier quoted context omitted.

Which is why everyone should have their own domain name, or have a contract with a reputable provider. It's crazy to cede over ones entire identity to a free "best-effort" service.

Identities and accounts are two separate matters. Accounts can only be some of identity's credentials. You are not your email address (and you should never be considered so), but your email provider can optionally act as one of trusted third parties who can assert your identity. Not the other round. Also, you can't really own a domain name — you can only rent it from your domain registrar, in almost a same manner you…

You can pay for many years in advance, and you can register for auto-renewal.

Paying to keep your identity is far better than borrowing it from someone who has made no promises to you.

Re: Dumped by Google

#112

Earlier quoted context omitted.

You can download some of your Google data using Google Takeout. It’s far from complete, but if you’re still using Google services, it doesn’t hurt to download a backup once in a while. The Data Liberation Front lists which services can be backed up, and how to do it: http://www.dataliberation.org/

FWIW I believe Takeout does work when your account has been disabled, so that you can transfer to another provider. EDIT: Although sadly it looks like Gmail is not part of Takeout :/

Ever mail client written since ~1990 is capable of downloading your Gmail.

Re: Dumped by Google

#113
post #40

Earlier quoted context omitted.

Which is why everyone should have their own domain name, or have a contract with a reputable provider. It's crazy to cede over ones entire identity to a free "best-effort" service.

Identities and accounts are two separate matters. Accounts can only be some of identity's credentials. You are not your email address (and you should never be considered so), but your email provider can optionally act as one of trusted third parties who can assert your identity. Not the other round. Also, you can't really own a domain name — you can only rent it from your domain registrar, in almost a same manner you…

Your domain name isn't your identity, it's your identifier. So is your telephone number, and you pay for that.

Re: Dumped by Google

#114
post #3

Same as every other “cloud provider”, yet somehow Google is the one subjected to these overwritten accounts and the almost mandatory pseudo law/policy musings that follow. You might want to take a look at some policies from others in the industry to get a more accurate picture of this landscape. These policies are constructed as such to mitigate litigation, which the author concedes. Regardless I'm glad this instance…

Not the same as every other cloud provider. Not every other cloud provider makes it a point of pride to deliberately make it quite impossible to ever reach any sort of customer service representative.

Re: Dumped by Google

#115
post #108

It seems strange that Google wouldn't have a policy of issuing warnings, escalating warnings, etc., before taking the drastic action of suspending an account. Without knowing the exact reason this person's account was suspended, for all we know it could be a complete glitch.

When you're God you can just send a flood and say "well I hope that person built a boat". (i.e that the person should have a copy of their data).

Even the god in the fable you're referencing gave Noah advance notice of the flood.

Re: Dumped by Google

#116
post #78

For an individuals it's overkill buy at work we use something like this : * We use Google/Gmail only for mail hosting, not for calender or cloud storage. * Google apps with our domain. * We have also an account at Yandex. * DNS service from DynDNS, MX ttls set to 3600 seconds (1 hour, it could be less) * For virtualization, we have a i7 machine with 2x1 TB disks (Raid-1). * For webmail, calender, sharing etc we use Z…

Well, I actually wrote a simple email backup app called http://thehorcrux.com/ for individuals. It was my own personal itch.

Re: Dumped by Google

#117
Seriously, why does ANYONE use anything other than Google Search and Analytics? Why do you willfully choose to expose yourself and your business to what they can do to you? From the article:

"A few minutes into my Google-less existence, I realized how dependent I had become. I couldn’t finish my work or my taxes, because my notes and expenses were stored in Google Drive, and I didn’t know what else I should work on because my Google calendar had disappeared. I couldn’t publicly gripe about what I was going through, because my Blogger no longer existed. My Picasa albums were gone. I’d lost my contacts and calling plan through Google Voice; otherwise I would have called friends to cry."

And that list of losses can be expanded if you use other Google tools.

Personally, I just don't get it. I was using various forms of email before Google even existed. I settled on Outlook and self-hosted email on Linux a long time ago. Oh yes, MS Office for docs, calendars, etc.. Perfect? Nope. But nobody can flip a switch and take it all away overnight.

I simply could not fathom running any of my businesses with this kind of daily risk. Any one of your employees could trigger a Google account shutdown and cost you dearly.

What's the problem here? Are MS license fees too expensive when compared to loosing all of your data overnight?

As for the other non-MS Office services offered by Google, well, there are tons of alternatives, free and paid.

I was lucky enough to learn this lesson about three years ago when a client's account was shut down merely for moving about two hundred domains to a an "AdSense for Domains" service they used to offer. Bam! Three days later their entire account is shutdown, AdWords, AdSense, Gmail, Docs, everything. Wow. New user too.

From that point forward I made a few decisions I have yet to violate:

  - Use Google Search if you must
  - Use Google Analytics if you must
  - Use Google AdWords if you must
  - Do not base a business on Google AdSense.  
    Your entire revenue stream could evaporate overnight.
  - Do NOT use ANY OTHER Google service, no matter how enticing or
    convenient it might be.  Consider what the cost to your business 
    might be if that new sparkling offering on the table 
    is pulled away without notice or recourse.  
  - Do not build a business on a foundation someone else has full control over.
So far, so good. Email, documents, backups and collaboration existed just fine before Google was even an idea in someone's head. Don't be lured into something that can kill your business and cause you personal financial damage.

If I were running an investment firm I would have a clause in my contracts requiring that no business-critical services are to be hosted by Google on any companies we'd invest on. Talk about playing with fire. Invest millions into a venture and Google pulls their data backbone from right under them? Crap! Screw that.

Re: Dumped by Google

#118

What are the best alternatives to Gmail?

If you're a real hacker, you should probably manage your own email/file server.

There's a hardware startup opportunity here somewhere: sell a box which does this for an end-user, and makes it really trivial to setup replication mirrors elsewhere.

Probably dies on the platform of "people don't have good broadband".

Re: Dumped by Google

#119
post #20

I think what's even more horrifying that isn't mentioned in the article is how many services use email as a form of user authentication. If you lose access to your gmail account, you also lose access to changing your password on any service that makes you do so through an email link - I know of some services that don't even let you change your account email without clicking on an email authentication link. So not onl…

My current setup usually works.

I make it a point to have my emails on my own domain. I use Google Apps and then use my own IMAP backup app (http://thehorcrux.com/). In case something goes wrong, I intend to move providers and restore the emails back.

There are also a few command line tools like http://gmvault.org/ if you love tinkering.

Re: Dumped by Google

#120

Earlier quoted context omitted.

FWIW I believe Takeout does work when your account has been disabled, so that you can transfer to another provider. EDIT: Although sadly it looks like Gmail is not part of Takeout :/

Ever mail client written since ~1990 is capable of downloading your Gmail.

The problem is that if your account is disabled, it's unlikely you'll be able to acces Gmail, IMAP or otherwise. I think Takeout has an exception so that it works even when your account does not.
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