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Cloudflare Email Service

blog.cloudflare.com

111–120 of 217 posts

Re: Cloudflare Email Service

#111
post #102

[flagged]

You mentioned a 12-agent setup with IMAP that you might consider migrating into this platform. Could you tell me more about the overall goal of the project? I'm curious because this whole "email+agent" thing that the article talks about strikes me as kind of strange, and I'm curious what the non-spam use cases are.

[flagged]

Re: Cloudflare Email Service

#112
post #107

Earlier quoted context omitted.

Ok, but what about as a CDN/website-proxy/WAF? I know we don't have the same automated reputation-propagation as with email, but same thing supposedly happens there, where eventually you get turned off if you don't act on lawful requests, which is exactly why Cloudflare is unavailable in Spain during La Liga matches, because Cloudflare don't take piracy streams down. In theory, Cloudflare should take those down, when…

I run an email sending service at scale (billions of messages per month, tens of millions of end users, thousands of customers). Most of our software development and operational effort revolves around abuse mitigation. That has been the case for 15 years. It's a cat-and-mouse game with two different mice: the senders, who are constantly trying to figure out how to get you to deliver their garbage; and the receivers,…

What structural changes could we make to improve the situation?

Re: Cloudflare Email Service

#113
post #98

Earlier quoted context omitted.

Cloudflare is spending years of goodwill earned through technical skill, trending towards AI enshittification starting with their blog posts and vibe coded features/products.

Unfortunate situation. Also, what is cloudflare exactly? They seemed to have diversified a tad much.

> what is cloudflare exactly?

Man-in-the-middle and gatekeeper of (large parts of) the web.

It's getting harder and harder to participate online without being subject to their surveillance and/or approval.

Re: Cloudflare Email Service

#114

Earlier quoted context omitted.

I'm not sure if it's a correct impression but my impression is still that AWS is the "devil you know" and Cloudflare is less predictable with more individual decision making from high ups. I guess they got that reputation years ago when the founders (?) got into public spats about what they would and wouldn't host. AWS is more lawyers and committees and seems more anonymous, so people don't necessarily like it more b…

Cloudflare will predictably shut down your account until you pay $150k. They will not transfer out any of your domains or files - they will be inaccessible until you pay $150k.

Excuse me, what are you referring to?

Re: Cloudflare Email Service

#115
post #68
post #46

Another email sending service without support for idempotency?

AFAIK there is no communication service or protocol on the internet designed with idempotency in mind. (That was worthwhile and adopted)

Sure, but this is not a protocol, this is an API. APIs that allow actions that cost money, potentially annoy users / effect your reputation in the eyes of email recipients, I believe, should allow the caller to supply a unique key to enforce idempotency.

Re: Cloudflare Email Service

#116
> Everyone already has an email address, which means everyone can already interact with your application or agent. And your agent can interact with anyone.

That’s a huge assumption unless you exclude several countries where people have a phone number but not really an email address (or even if they do, they may not know what an email address is) and exclude many very old (say, 70+) people who wouldn’t know what email is or what their email address is.

Moving on, I assumed the title meant the launch of a new consumer email service or platform. Reading the announcement, it’s not. That was disappointing to me.

Re: Cloudflare Email Service

#117

It's funny. All the examples they show in the blogpost are just things that were already pretty easy without agents. Sending an email when the CI pipeline passes, when a support request is incoming, when an order is shipped. I think we haven't found a problem for this solution.

The problem is how bullshit transactional emails are when you're outside of AWS. If you're not expecting to use 10,000 emails a month but would like the option to go over the free tier without committing to 10,000 more. Just let me pay per use FFS.

The reason AWS does that is because there is a lot of base level work to verify you as "not a spammer" and to keep verifying you. So this is their way of making sure you pay the base cost.

They could price per use, but it would have to start with a base fee that is about the same at 10,000 emails.

Re: Cloudflare Email Service

#118
post #98

Earlier quoted context omitted.

Unfortunate situation. Also, what is cloudflare exactly? They seemed to have diversified a tad much.

> what is cloudflare exactly? Man-in-the-middle and gatekeeper of (large parts of) the web. It's getting harder and harder to participate online without being subject to their surveillance and/or approval.

That's a good way to put it.

Re: Cloudflare Email Service

#119
post #107

Earlier quoted context omitted.

I run an email sending service at scale (billions of messages per month, tens of millions of end users, thousands of customers). Most of our software development and operational effort revolves around abuse mitigation. That has been the case for 15 years. It's a cat-and-mouse game with two different mice: the senders, who are constantly trying to figure out how to get you to deliver their garbage; and the receivers,…

What structural changes could we make to improve the situation?

Signed senders?

Re: Cloudflare Email Service

#120
post #114

Earlier quoted context omitted.

Cloudflare will predictably shut down your account until you pay $150k. They will not transfer out any of your domains or files - they will be inaccessible until you pay $150k.

Excuse me, what are you referring to?

There have been stories about people with heavy internet traffic (generally media streaming I think) being more or less shut down unless they upgrade their cloudflare plan (to enterprise I guess). Some were posted on HN in the past.
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