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The Windows 95 user interface: A case study in usability engineering (1996)

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Re: The Windows 95 user interface: A case study in usability engineering (1996)

#111
post #15

Steve Jobs is famous for his 1996 quote about Microsoft not having taste ( https://www.youtube.com/watch?v=UiOzGI4MqSU ). I disagree; as much as I love the classic Mac OS and Jobs-era Mac OS X, and despite my feelings about Microsoft's monopolistic behavior, 1995-2000 Microsoft's user interfaces were quite tasteful, in my opinion, and this was Microsoft's most tasteful period. I have fond memories of Windows 95/NT 4/…

The windows 95 user interface was 'inspired by' the NeXT user interface, and to some degree the Mac UI. Microsoft had a NeXT computer to copy off, even though they wouldn't develop for it.

Re: The Windows 95 user interface: A case study in usability engineering (1996)

#112
post #36
post #25

Earlier quoted context omitted.

> Microsoft Office 2007 ribbon Ribbon also has a similar research behind it, just like Windows 95. For what they designed it, allowing beginners to discover all the functionality that's available, it works perfectly. I think most of the complaints from the tech circles are completely unfounded in reality. Many non-tech people and younger ones actually prefer using Ribbon. I also like it since it is very tastefully ma…

> I think most of the complaints from the tech circles are completely unfounded in reality. Many non-tech people and younger ones actually prefer using Ribbon. Well, yes, but that observation doesn't prove the point you think it does. People who were highly experienced with previous non-ribbon versions of Office, disliked the ribbon, because the ribbon is essentially a "tutorial mode" for Office. The ribbon reduces c…

> I think apps like Photoshop have since figured out what people really want here: a UI layout ("workspace") selector, offering different UI layouts for new users ("Basic" layout) vs. experienced users ("Full" layout); and even different UI layouts for users with different high-level use-cases such that they have a known set of applicable user-stories. A Ribbon is perfect for the "Basic" layout; but in a "Full" layout, it can probably go away.

In the linked case study on Windows 95 they specifically tried this, creating a separate beginner mode for the Windows shell. Their conclusion was that it was a bad idea and scrapped it because it doesn't allow for organic learning and growth of a beginner into a power user on account of the wall between modes. Instead they centralized common tasks into the Start menu. I'm not sure how you would translate that learning to the design of Office or Photoshop though. Maybe something like Ribbon, but as a fixed "press here to do common actions" button in the app? Then next to that "start button" put the full power user index of categorized menu buttons?

Re: The Windows 95 user interface: A case study in usability engineering (1996)

#113
post #55

Earlier quoted context omitted.

I recently had to get printing working for a family member on an Apple tablet. I'm not an Apple jockey so it took me a while to sort out and I've being using computers since 1980 and consulting since 1995. You tap an icon that looks like the outline of a rectangle with an arrow pointing up. Then you tap the name of the printer. Then you tap another rectangle with an up arrow and then tap the word "Print". I may have…

It's supposed to be the "Share" menu, but that stopped meaning anything very fast because they just crammed everything into it for lack of other UX for system services. Macs have the problem multiple times over, because now they have the normal menu bar and toolbar, and a Share menu that just gets arbitrary stuff dumped into by App Store apps, and the Services menu that shows up in some contexts but not others, and t…

Windows Explorer supports its own equivalent to the "Share" menu, dubbed "Send To". It was there already in the original Windows 9x. Printers are generally not listed though, there is a separate "Print" option instead.

Re: The Windows 95 user interface: A case study in usability engineering (1996)

#114

Earlier quoted context omitted.

I got no problem with that tiny LED or glowing apple logo personally But liquid glass and insane amount of bugs that arrived with it is killing me.

Likely you experienced later gens where they toned it down. ~2010 it was one of the brightest LEDs you could purchase. As in they literally put a torch LED on the all white Intel macbooks of the era and it would shine through the laptop bags, pulsating.

There's people who live their lives with the low battery beep on their smoke alarm going off every 5 minutes in their home and don't even register it happening.

Re: The Windows 95 user interface: A case study in usability engineering (1996)

#115
post #15

Steve Jobs is famous for his 1996 quote about Microsoft not having taste ( https://www.youtube.com/watch?v=UiOzGI4MqSU ). I disagree; as much as I love the classic Mac OS and Jobs-era Mac OS X, and despite my feelings about Microsoft's monopolistic behavior, 1995-2000 Microsoft's user interfaces were quite tasteful, in my opinion, and this was Microsoft's most tasteful period. I have fond memories of Windows 95/NT 4/…

Windows 95 is a rip-off of NeXTStep

Re: The Windows 95 user interface: A case study in usability engineering (1996)

#116
post #25
post #15

Steve Jobs is famous for his 1996 quote about Microsoft not having taste ( https://www.youtube.com/watch?v=UiOzGI4MqSU ). I disagree; as much as I love the classic Mac OS and Jobs-era Mac OS X, and despite my feelings about Microsoft's monopolistic behavior, 1995-2000 Microsoft's user interfaces were quite tasteful, in my opinion, and this was Microsoft's most tasteful period. I have fond memories of Windows 95/NT 4/…

> Microsoft Office 2007 ribbon Ribbon also has a similar research behind it, just like Windows 95. For what they designed it, allowing beginners to discover all the functionality that's available, it works perfectly. I think most of the complaints from the tech circles are completely unfounded in reality. Many non-tech people and younger ones actually prefer using Ribbon. I also like it since it is very tastefully ma…

> For what they designed it, allowing beginners to discover all the functionality that's available, it works perfectly.

Sure, but where are the beginners are we talking about? In 2007, Microsoft office had long reached dominance in the workplace and school such that the only beginners are students learning word prcessing for the first time.

Re: The Windows 95 user interface: A case study in usability engineering (1996)

#117
post #25

Earlier quoted context omitted.

> Microsoft Office 2007 ribbon Ribbon also has a similar research behind it, just like Windows 95. For what they designed it, allowing beginners to discover all the functionality that's available, it works perfectly. I think most of the complaints from the tech circles are completely unfounded in reality. Many non-tech people and younger ones actually prefer using Ribbon. I also like it since it is very tastefully ma…

The Ribbon is a disaster. Compared to conventional toolbars, it fails across several metrics. When it first came out, I did studies of myself using it vs. the older toolbared versions of Word and Excel, and found I was quantifiably slower. This was after spending enough time to familiarize myself with it and get over any learning curve. EFFICIENCY The biggest problem is it introduced more clicks to get things done -…

> So where the old toolbar used to hint you the keyboard shortcut in a tooltip every time you rested your mouse over a button, the new one doesn't

Although it is bad that it does not display the keyboard shortcuts, you can push ALT and then it will tell you which letter to push next. (I just guessed that pushing ALT might do something (possibly display a menu?), and I was correct (it did not display another menu, but it did help).) This is not quite as good as using the other keys such as CTRL, or numbered function keys, but it is possible.

(I do not use those programs on my own computer, but on some other computers I sometimes have to, and this helps, although not as well as it would to use menus and other stuff instead. However, in some cases I was able to use it because of knowledge of older versions of Microsoft Office; many of the keyboard commands are the same.)

I think the menu bar is much better, and toolbars should not be needed for most things. With the menu bar it will underline the letters to push with ALT and also will tell you what other keys to use (if any) for that command. (One thing that a toolbar is helpful for is to display status of various functions that can change, such as the current font. Due to that, you might still have a toolbar, but you do not need to put everything in the toolbar. Perhaps combine the toolbar with the status bar to make it compact.)

(Something else that would improve these word processing software would be the "reveal codes" like Word Perfect. A good implementation of reveal codes would avoid some of the problems of WYSIWYG. For spreadsheet software, arranging the grid into zones, and assigning properties (including formatting and formulas) to zones, and making references work with zones, etc, would be helpful, but I don't know that any existing software does that.)

In my own software I do try to make the display compact so that there is more room for other stuff, instead of needing to put all of the commands and other stuff taking up too much space in the screen. Good documentation is helpful to make it understandable; this would work much better than trying to design the software to not need documentation, since then the lack of doumentation makes it difficult to understand.

Re: The Windows 95 user interface: A case study in usability engineering (1996)

#118
post #38
post #15

Steve Jobs is famous for his 1996 quote about Microsoft not having taste ( https://www.youtube.com/watch?v=UiOzGI4MqSU ). I disagree; as much as I love the classic Mac OS and Jobs-era Mac OS X, and despite my feelings about Microsoft's monopolistic behavior, 1995-2000 Microsoft's user interfaces were quite tasteful, in my opinion, and this was Microsoft's most tasteful period. I have fond memories of Windows 95/NT 4/…

People need to go back and use Win 3.1 or MacOS 7.x to realize what a leap forward Win95 was. MacOS 7.x didn't even have preemptive multitasking! The start menu and task bar made their debut and immediately anchored the whole UI. Since then, Windows has made incremental advances (with the occasional step backwards), but no change has been nearly so radical. OS X would not have been possible without the influence of w…

I have used both Windows 3.1 and Windows 95. Windows 95 does have some significant benefits (e.g. you can start Windows programs from the DOS prompt (I seem to remember that you cannot do this in Windows 3.1 and in Windows 95 you can, but I am not sure if I remember correctly), and the WIN+R shortcut, and some others), but also many problems (although some can be avoided by changing stuff in the registry; I had done that to force it to display the file name extensions for all file names, rather than hiding them even if you tell it to display them; I also dislike their decision to use spaces in file names).

Re: The Windows 95 user interface: A case study in usability engineering (1996)

#119
post #15

Steve Jobs is famous for his 1996 quote about Microsoft not having taste ( https://www.youtube.com/watch?v=UiOzGI4MqSU ). I disagree; as much as I love the classic Mac OS and Jobs-era Mac OS X, and despite my feelings about Microsoft's monopolistic behavior, 1995-2000 Microsoft's user interfaces were quite tasteful, in my opinion, and this was Microsoft's most tasteful period. I have fond memories of Windows 95/NT 4/…

The windows 95 user interface was 'inspired by' the NeXT user interface, and to some degree the Mac UI. Microsoft had a NeXT computer to copy off, even though they wouldn't develop for it.

Exactly. Windows Cairo was planned to be a competitor to NeXTSTEP, and later, parts of it made it to Windows 95 and NT.

Re: The Windows 95 user interface: A case study in usability engineering (1996)

#120
post #31

I think Windows 95/2000 and the contemporary MacOS (including the then future MacOS X) have the best UI in everything I used in my 30+ years of tech life. I sincerely hope that one day we could go back to that road. If you want that achieved, please support me to join Apple/Microsoft to become the UI boss, fire all flat-design people and hire a small team to implement the older UI, then give a few passionate talks on…

After nearly 30 years of tech life myself, I've come to the realization that the best UIs are not graphical. They can have graphical elements mostly for visualization purposes, but all of them should be as minimal and unobtrusive as possible. Any interactivity should be primarily keyboard-driven, and mouse input should be optional. Forcing users to click on graphical elements presents many challenges: what constitute…

> After nearly 30 years of tech life myself, I've come to the realization that the best UIs are not graphical. They can have graphical elements mostly for visualization purposes, but all of them should be as minimal and unobtrusive as possible. Any interactivity should be primarily keyboard-driven, and mouse input should be optional.

I agree, that the interactivity should be primarily keyboard-driven. However, mouse input is useful for many things as well; if there are many things on the screen, the mouse can be a useful way to select one, even if the keyboard can also be used (if you already know what it is, you can type it in without having to know where on the screen it is; if you do not know what it is, you can see it on the screen and select it by mouse).

> Forcing users to click on graphical elements presents many challenges: what constitutes an "element"; what are its boundaries; when is it active, inactive, disabled, etc.; if it has icons, what do they mean; are interactive elements visually distinguishable from non-interactive elements; and so on.

At least older versions of Windows had a more consistent way of indicating some of these things, although sometimes they did not work very well, often they worked OK. (The conventions for doing so might have been improved, although at least they had some that, at least partially, worked.)

> A good example of bad UI that drives me mad today on Windows 11 is something as simple as resizing windows. ... it's not clear where the "grab" area for resizing a window exists anymore

I had just used ALT+SPACE to do stuff such as resize, move, etc. I have not used Windows 11 so I don't know if it works on Windows 11, but I would hope that it does if Microsoft wants to avoid confusing people. (On other older versions of Windows, even if they moved everything I was able to use it because most of the keyboard commands still work the same as older versions of Windows, so that is helpful (for example, you can still push ALT+TAB to switch between full-screen programs, ALT+F4 to close a full-screen program, etc; I don't know whether or not there is any other way to do such things like that). However, many of the changes will cause confusion despite this, or will cause other problems, that they removed stuff that is useful in favor of less useful or more worthless stuff.)

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