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Amazon One palm authentication discontinued

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111–120 of 188 posts

Re: Amazon One palm authentication discontinued

#111
post #77

The tech here was good but the product implementation was terrible. These scanners just showed up randomly in places and just sat there unused. I literally both saw them all over and never actually saw anyone use it. No clear onboarding pathway, no explanation as to what it did or why use it, no clarity on what happens to the data. Just a box sitting there. It was as if all the focus was on the tech and nobody bother…

I saw them show up without explanation, but I don't think that's the reason they were unused. If you look at it, it says what it is and to just hold your hand over it to use it, so it's very easy to learn to use and enroll.

I believe the problem was that people simply don't want Amazon to own copies of our finger/hand prints. I intentionally avoided the scanners because of that reason.

This was always doomed to fail, this was almost as dumb an idea as the Facebook Portal. Yeah, the tech is there, and works great, but just like no one wanted Facebook to have a 24/7 camera in their house, I don't think people want to give Amazon their biometric data.

FB Portal was rolled out right after all the media reporting about Cambridge Analytica and how utterly untrustworthy Facebook really was at it's code. A friend of mine was PM on it and I felt terrible for him because as excited as he was, I knew it was always going to fail.

"Do you have chickens in a coop? Hire Chicken Eating Foxes to watch them for you! They won't eat your chickens!" Note: Chickens may be eaten at anytime and will probably be eaten instantly.

Re: Amazon One palm authentication discontinued

#112

This seemed like a bad idea to me from the beginning. Giving personal biometric details to a monster corporation is a nonstarter for both techies and normies.

Exactly, this is why it failed. Suddenly in every Whole Foods is an Amazon device saying "give me your hand print!" Uh, no.

Re: Amazon One palm authentication discontinued

#113
post #85

Earlier quoted context omitted.

What problem was it solving though? NFC contactless payments is already pretty fast and convenient. I feel like Amazon One Palm was invented to solve for a problem we didn't really have. Thus the failure.

There are certain enterprise applications that particularly like biometrics. Gym entry system where you can't share your entry fob with a buddy Corporate access control system, no need for a guard to deal with people who've forgotten their cards. Time clock where it's impossible for workers to clock other people in/out.

Sure, but that isn't what it was being used for, and all of those places already have access control systems.

Re: Amazon One palm authentication discontinued

#114

Earlier quoted context omitted.

sincere, non-trolling question: Why? You clearly saw some value in the convenience. Smartphone and smartwatch NFC offers that convenience everywhere . Even setting up palm authentication feels like unnecessary work.

I used it at Whole Foods cause it did my prime code and charged me at the same time without digging my phone out of my pocket but also my Whole Foods has bad reception so it’s annoying to use

You don't need reception of any kind to do an NFC payment, as long as the terminal has network access (even through ethernet).

the Prime code thing is a good point tho

Re: Amazon One palm authentication discontinued

#115

Earlier quoted context omitted.

I used it at Whole Foods cause it did my prime code and charged me at the same time without digging my phone out of my pocket but also my Whole Foods has bad reception so it’s annoying to use

You don't need reception of any kind to do an NFC payment, as long as the terminal has network access (even through ethernet). the Prime code thing is a good point tho

Prime discounts were automatically applied if you use the credit card on your Amazon account I thought

Re: Amazon One palm authentication discontinued

#116

I found the palm payment at Whole Foods to be very convenient for the same reason as others in this thread. The steps without using Amazon One were * open the amazon app * open the checkout thing * click the QR code button * click the amazon QR code * Scan it * Open Apple Wallet * Pay I hope that they will at least add the amazon QR code to apple wallet to make payment faster in store. That or something to make payme…

Can they not just associate your debit/credit card w/ your account?

Right.... every independent coffee shop I go to is able to credit me a loyalty point when I hit their toast terminal with google wallet. If I am filling up at Shell I get my points as long as I use the linked credit card. Any other experience is an unforced error.

Re: Amazon One palm authentication discontinued

#119

Earlier quoted context omitted.

FaceID fails more than 85% of the time with a mask, sunglasses and a brimmed hat that covers the forehead. Again, you can ditch your car but your biometric data will go into a pool that will be available to cross check against in perpetuity.

Now you're "that one guy who wears the mask, sunglasses, and a hat inside". Pay cash every time and you're even more noticeable. And then they start doing gait analysis or something, or use everyone's Ring camera to figure out where you come from.

No one is individually observing you like that, no one has time for that. Your palm print will get run during routine searches in a thousand police departments across the country regularly and with whatever hellscape this administration has planned for down the road.

Re: Amazon One palm authentication discontinued

#120

Earlier quoted context omitted.

I just scan the QR code from the Whole Foods app on my phone. Then tap the button to pay with the credit card linked to the account. For security reasons, it makes sense that if you use your phone number rather than the QR code, of course you don't have the option to utilize the linked card. Meant to register the palm thing but just never got around to it, wasn't even really sure how/where? That was the main blocker…

I think “just” is doing a lot of work here. Steps I remember: 1. Put down everything so you have 2 free hands. 2. Mention that it will take a minute to the cashier. 3. Unlock your phone. 4. Find the Amazon app (this part is odd, you’re at Whole Foods). 5. Dig around in the UI for the store code. They move it around. 6. Present your phone to the cashier to scan.

IMO the word "just" is probably the most loaded words in technical argument
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