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Dell admits consumers don't care about AI PCs

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Re: Dell admits consumers don't care about AI PCs

#111

Earlier quoted context omitted.

Also, what kind of AI tasks is the average person doing? The people thinking about this stuff are detached from reality. For most people a computer is a gateway to talking to friends and family, sharing pictures, browsing social media, and looking up recipes and how-to guides. Maybe they do some tracking of things as well in something like Excel or Google Sheets. Consumer AI has never really made any sense. It's goin…

I don't remember any other time in the tech industry's history when "what companies and CEOs want to push" was less connected to "what customers want." Nobody transformed their business around 3D TVs like current companies are transforming themselves to deliver "AI-everything".

I think it does make sense if you're at a certain level of user hardware. If you make local computing infeasible because of the computational or hardware cost it makes it much easier to sell compute as a service. Since about 2014 almost every single change to paid software has been to make it a recurring fee rather than a single payment, and now they can do that with hardware as well. To the financially illiterate paying a $15 a month subscription to two LLMs from their phone they have a $40 monthly payment on for two years seems like a better deal than paying $1,200 for a desktop computer with free software that they'll use a tenth as much as the phone. This is why Nvidia is offering GForce Now the same way in one hundred hour increments, as they can get $20 a month that goes directly to them, with the chance of getting up to an additional $42 maximum if the person buys additional extensions of equal amount (another one hundred hours). That ends up with $744 a year directly to Nvidia without any board partners getting a cut, while a mid grade GPU with better performance and no network latency would cost that much and last the user five entire years. Most people won't realize that long before they reach the end of the useful lifetime of the service they'll have paid three to four times as much as if they had just bought the hardware outright.

With more of the compute being pushed off of local hardware they can cheapen out on said hardware with smaller batteries, fewer ports and features, and weaker CPUs. This lessens the pressure they feel from consumers who were taught by corporations in the 20th century that improvements will always come year over year. They can sell less complex hardware and make up for it with software.

For the hardware companies it's all rent seeking from the top down. And the push to put "AI" into everything is a blitz offensive to make this impossible to escape. They just need to normalize non-local computing and have it succeed this time, unlike when they tried it with the "cloud" craze a few years ago. But the companies didn't learn the intended lesson last time when users straight up said that they don't like others gatekeeping the devices they're holding right in their hands. Instead the companies learned they have to deny all other options so users are forced to acquiesce to the gatekeeping.

Re: Dell admits consumers don't care about AI PCs

#112
post #48
post #10

> It's not that Dell doesn't care about AI or AI PCs anymore, it's just that over the past year or so it's come to realise that the consumer doesn't. I wish every consumer product leader would figure this out.

Companies don’t really exist to make products for consumers, they live to create stock value for investors. And the stock market loves AI

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Re: Dell admits consumers don't care about AI PCs

#113
post #68
post #59

Earlier quoted context omitted.

All of the reporting about Apple being behind on AI is driving me insane and I hope that what Dell is doing is finally going to be the reversal of this pattern. The only thing that Apple is really behind on is shoving the word (word?) "AI" in your face at every moment when ML has been silently running in many parts of their platforms well before ChatGPT. Sure we can argue about Siri all day long and some of that is w…

Right! Also I don’t think Siri is that important to the overall user experience on the ecosystem. Sure it’s one of the most visible use cases but how many people really care about that? I don’t want to talk out loud to do tasks usually, it’s helpful in some specific scenarios but not the primary use case. The text counterpart of understanding user context on the phone is more important even in the context of llms, an…

are you really asking why someone would like a much better siri?

- truck drivers that are driving for hours.

- commuters driving to work

- ANYONE with a homepod at home that likes to do things hands free (cooking, dishes, etc).

- ANYONE with airpods in their ears that is not in an awkward social setting (bicycle, walking alone on the sidewalk, on a trail, etc)

every one of these interaction modes benefits from a smart siri.

That’s just the tip of the iceberg. Why can’t I have a siri that can intelligently do multi step actions for me? “siri please add milk and eggs to my Target order. Also let my wife know that i’ll pick up the order on my way home from work. Lastly, we’re hosting some friends for dinner this weekend. I’m thinking Italian. Can you suggest 5 recipes i might like? [siri sends me the recipes ASYNC after a web search]”

All of this is TECHNICALLY possible. There’s no reason apple couldn’t build out, or work with, various retailers to create useful MCP-like integrations into siri. Just omit dangerous or destructive actions and require the user to manually confirm or perform those actions. Having an LLM add/remove items in my cart is not dangerous. Importantly, siri should be able to do some tasks for me in the background. Like on my mac…i’m able to launch Cursor and have it work in agent mode to implement some small feature in my project, while i do something else on my computer. Why must i stare at my phone while siri “thinks” and replies with something stupid lol. Similarly, why can’t my phone draft a reply to an email ASYNC and let me review it later at my leisure? Everything about siri is so synchronous. It sucks.

It’s just soooo sooo bad when you consider how good it could be. I think we’re just conditioned to expect it to suck. It doesn’t need to.

Re: Dell admits consumers don't care about AI PCs

#114
post #56

Earlier quoted context omitted.

The only thing Apple is behind on in the AI race is LLMs. They've been vastly ahead of everyone else with things like text OCR, image element recognition / extraction, microphone noise suppression, etc. iPhones have had these features 2-5 years before Android did.

Kind of a big "only" though. Siri is still shit and it's been 15 years since initial release.

When I'm driving and tell Siri, "Call ", sometimes instead of calling, it says, "To who?", and I can't get it to call no matter what I do.

Re: Dell admits consumers don't care about AI PCs

#115
post #38

Consumers are not idiots. We know all this AI PC crap is it's mostly a useless gimmick. One day it will be very cool to run something like ChatGPT, Claude, or Gemini locally in our phones but we're still very, very far away from that.

Not that far away, you can run a useful model on flagship phones today, something around GPT 3.5's level.

So we're probably only a few years out from today's SOTA models on our phones.

Re: Dell admits consumers don't care about AI PCs

#116
I already have experience with intermitent wipers, they are impossible to use reliably, a newer car I have made the intermitent wipers fully automatic, and impossible to dissable.Now they have figured out how to make intermitent wipers talk, and want to put them in everything. I forsee a future where humanity has total power and fine controll over reality, where finaly after hundreds of years, there is weather controll good enough to make it rain exactly the right amount for intermitent wipers to work properly, but we are not there yet.

Re: Dell admits consumers don't care about AI PCs

#118
post #56

Earlier quoted context omitted.

The only thing Apple is behind on in the AI race is LLMs. They've been vastly ahead of everyone else with things like text OCR, image element recognition / extraction, microphone noise suppression, etc. iPhones have had these features 2-5 years before Android did.

TTS is absolutely horrible on iOS. I have nearly driven into a wall when trying to use it whilst driving and it goofs up what I've said terribly. For the love of all things holy, will someone at Apple finally fix text to speech? It feels like they last touched it in 2016. My phone can run offline LLMs and generate images but it can't understand my words.

It sounds like you mean STT not TTS there?

Re: Dell admits consumers don't care about AI PCs

#119
post #27

They nailed it. Consumers don't care about AI, they care about functionality they can use, and care less if it uses AI or not. It's on the OS and apps to figure out the AI part. This is why even though people think Apple is far behind in AI, they are doing it at their own pace. The immediate hardware sales for them did not get impacted by lack of flashy AI announcements. They will slowly get there but they have time.…

Nailed it? Maybe close. They still have a keyboard button dedicated to Copoilot. That thing can’t be reconfigured easily.

Re: Dell admits consumers don't care about AI PCs

#120

Earlier quoted context omitted.

People will want what LLMs can do they just don't want "AI". I think having it pervade products in a much more subtle way is the future though. For example, if you close a youtube browser tab with a comment half written it will pop up an `alert("You will lose your comment if you close this window")`. It does this if the comment is a 2 page essay or "asdfasdf". Ideally the alert would only happen if the comment seemed…

YouTube could use AI to not recommend videos I've already watched, which is apparently a really hard problem.

It just might be that lot of users watch same videos multiple times. They must have some data on this and see that recommending same videos gets more views than recommending new ones.
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