When UPS charged me a $684 tariff on $355 of vintage computer parts

Counterfeits don't happen when you buy parts from reputable distributors (digikey, mouser, Newark, TTI, arrow, etc) that are not "marketplace" items. These parts often come right from the manufacturer or from a domestic distributor for the manufacturer. You get counterfeits when you buy from brokers.

Often with older electronics designs, the parts the engineers originally picked are no longer made. It's not the end of the world, there are solutions. Sometimes the vendor changes the part number due to a process change or the part design is sold to another company and goes under a new number. You can also sometimes find drop in compatible parts (common for the 7400/5400 series chips), these may be in a different package so you might have to design an interposer or deadbug it. The worst option is finding old stock using a broker. There are legit brokers that will source old stock and "refurbish" them for you (called re-lifeing). But there are also shady brokers that will buy counterfeits (or get tricked into buying them) that may or may not actually work. Sometimes the counterfeits are relabeled parts that are compatible but the new label gets a higher price because they aren't being made any more. Sometimes the counterfeit is actually a totally different design that is shoehorned into its desired purpose (like a new microcontroller masquerading as an old processor or ASIC). Other times it's just some random junk pulled from e-waste that's been relabelled. Other times you'll get a counterfeit that comes from a stolen design. Even when the counterfeit functions, it may not perform to the same spec as the original part (very important for military spec parts) or will have other characteristics that make it incompatible with the rest of the design (like drawing too much or too little current). When it comes to engineering in ISO9001, traceability is a huge thing and brokers just can't provide that.

At my job, we have an "absolutely no brokers" rule. They simply cannot guarantee that what they provide is genuine. If a legitimate distributor doesn't have stock of a discontinued part, they'll never have stock of it. Brokers will tell you what you want to hear while they go out and try to make it happen. I'm not saying all brokers are shady but if you are considering buying from a broker, you should be instead considering how you can replace that part.

In the country where I live, these kinds of fees are generally referred to "import taxes", because it's the buyer who's having to pay extra money which is going to the tax authority, not the seller.

While they can have an effect of encouraging domestic production, mostly they're a way to extract more money from the population.

> I should have just risked getting it serviced locally…

Sounds like tariffs working as intended?

UPS sucks today.

I've had a UPS business account for over 35 years. In the past year or so they've become just terrible. Any call you make to them will have a hold time of at least half an hour. Many of my calls have gone over an hour. Usually you'll get transferred at least once. Also, earlier this year they outsourced their billing services to a third party, requiring additional consent on their website, and billing calls are now answered by an overseas call center.

I had to call them several times a few months back. What triggered everything was a fraudulent shipment made using my UPS account. I thought that I got that straightened out after two calls lasting about 2.5 hours total.

I got another bill the next month for the same fraudulent shipment where even though my shipping costs had been refunded, UPS was charging me a "missing PLD fee" because the criminals who shipped using my account number did not create the shipment using my online account. So after another 1.5 hours or so, that got resolved too. (They don't seem to offer an option to prevent shipments from being initiated from anywhere other than the online account.)

While waiting on hold (both times), their pre-recorded on-hold content would urge me to user their webiste to resolve my issue, which I had already tried, and discovered that it was impossible.

I had to call them one more time the following month because they began charging me $20 per month for no apparent reason. Without first notifying me, they decided that all direct bill accounts would now be charged this monthly fee. I was able to update my account with a credit card on file to get them to stop doing this.

I would switch to FedEx, but their customer service is even worse. I closed my FedEx account 20 years ago, but I continued to receive spam from them for over 15 years with no way to opt out (because of the existing customer relationship that no longer existed).

... "cheap" is the main metric consumers care about because whenever anything can be supplied for less, the Federal Reserve calls that "deflationary" and creates enough new money to make sure prices go up to erase those gains. So the cost of buying anything isn't bottom of the barrel keeps going up in real terms. Most people can afford to swim against the current in one product category, and some people [the affluent] can afford to swim against the current in many product categories, but most people cannot afford to swim against the current in most product categories.