Earlier quoted context omitted.
I have known former air traffic controllers that won't fly certain airlines because of a notorious habit some have for queue jumping by claiming they're low on fuel. If they are low on fuel is something else, but in any case when the ATCs have noticed a pattern then something is up. This situation sounds a lot less nefarious, but it does also sound like they should have rerouted earlier.
Which airlines? I feel like if this is an issue we should be naming names.
Having attended meetings at ICAO I can also tell you many details of various aviation incidents, including their existence, are covered by some secret classification. This fact being disclosed caused most of the attendees to lose all hope in the rest of the proceedings. To their credit the FAA reps on that occasion were by far the most reasonable gov representatives in the room, and the FAA are one of the major voices pushing for greater transparency on it.