Proton Mail suspended journalist accounts at request of cybersecurity agency

Post by crossroadsguy » Sat, Sep 13, 2025, 5:18 AM UTC

j-bos wrote: post #17

fivefives55555 wrote: post #9

I've been following this on X/Twitter and I think one of the most egregious things that's important to point out is that folks from Phrack reached out to Proton in private multiple times, and Proton ghosted them. Proton only engaged with them and then reinstated the accounts after Phrack went public and their X/Twitter post went viral. It also looks like one of the writers filed an appeal with Proton and Proton denie…

> Phrack reached out to Proton in private multiple times, and Proton ghosted them. According to Proton's response in the linked reddit post: https://news.ycombinator.com/item?id=45227356 They say: "Regarding Phrack’s claim on contacting our legal team 8 times: this is not true. We have only received two emails to our legal team inbox, last one on Sep 6 with a 48-hour deadline. This is unrealistic for a company the si…

Post by Dilettante_ » Sat, Sep 13, 2025, 5:22 AM UTC

baxtr wrote: post #52

fivefives55555 wrote: post #9

I've been following this on X/Twitter and I think one of the most egregious things that's important to point out is that folks from Phrack reached out to Proton in private multiple times, and Proton ghosted them. Proton only engaged with them and then reinstated the accounts after Phrack went public and their X/Twitter post went viral. It also looks like one of the writers filed an appeal with Proton and Proton denie…

On a positive note: having reach on social media can solve problems nowadays.

Post by BLKNSLVR » Sat, Sep 13, 2025, 5:24 AM UTC

jegp wrote: post #92

johnklos wrote: post #80

The true value of a company can be measured by our ability to communicate with them. If we can't communicate except after public outrage, then what does that say about the company? Here's a genuine question: is Proton Mail the least shitty of companies that provide email services? I self-host email and will continue until I die. But for others who need a company to do this for them, is Proton Mail the least shitty of…

What's your stack? After reading this, self hosting suddenly appeals to me.

Post by crossroadsguy » Sat, Sep 13, 2025, 5:32 AM UTC

nullhole wrote: post #108

chatmasta wrote: post #73

Proton dropped from the top spot on my list of “user-first email platforms” when they announced they’ll be deleting accounts that haven’t logged into their service in some arbitrary amount of time. If I can’t rely on my email / messaging / phone / communications provider to keep an open line for as long as I need it – whether that’s one year or two years or twenty years, then I’m not going to use it. And if they requ…

> deleting accounts that haven’t logged into their service in some arbitrary amount of time One year, to be exact: https://proton.me/support/inactive-accounts

Post by dunefox » Sat, Sep 13, 2025, 5:35 AM UTC

nsagent wrote: post #18

I've need a paying subscriber to Proton since 2018, but I recently canceled my subscription (which ends in November). I just got fed up with the constant bugginess and jankiness of their offerings. Any suggestions for mail hosting and VPN? I hear good things about Fastmail and mailbox.org (I see they very recently rebranded to just mailbox and revamped their offering). Also, I've been a heavy user of the SimpleLogin…