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The Space Shuttle Columbia disaster and the over-reliance on PowerPoint (2019)

mcdreeamiemusings.com

111–120 of 185 posts

Re: The Space Shuttle Columbia disaster and the over-reliance on PowerPoint (2019)

#111

My dad headed up the redesign effort on the Lockheed Martin side to remove the foam PAL ramps (where the chunk of foam that broke off and hit the orbiter came from) from the external tank, as part of return-to-flight after the Columbia disaster. At the time he was the last one left at the company from when they had previously investigated removing those ramps from the design. He told me how he went from basically wor…

I hope he knows you are proud of him.

Re: The Space Shuttle Columbia disaster and the over-reliance on PowerPoint (2019)

#112
post #55

This isn't a failure of PowerPoint. I work for NASA and we still use it all the time, and I'll assure anyone that the communication errors are rife regardless of what medium we're working in. The issue is differences in the way that in-the-weeds engineers and managers interpret technical information, which is alluded to in the article but the author still focuses on the bullets and the PowerPoint, as if rewriting sim…

Yah they buried the lead on this one. This foam is 100x bigger than our tests so this must be manually verified

Re: The Space Shuttle Columbia disaster and the over-reliance on PowerPoint (2019)

#113
post #55

This isn't a failure of PowerPoint. I work for NASA and we still use it all the time, and I'll assure anyone that the communication errors are rife regardless of what medium we're working in. The issue is differences in the way that in-the-weeds engineers and managers interpret technical information, which is alluded to in the article but the author still focuses on the bullets and the PowerPoint, as if rewriting sim…

“The medium is the massage”

Re: The Space Shuttle Columbia disaster and the over-reliance on PowerPoint (2019)

#114
post #91
post #55

This isn't a failure of PowerPoint. I work for NASA and we still use it all the time, and I'll assure anyone that the communication errors are rife regardless of what medium we're working in. The issue is differences in the way that in-the-weeds engineers and managers interpret technical information, which is alluded to in the article but the author still focuses on the bullets and the PowerPoint, as if rewriting sim…

I love it when some company gets one of the engineers to do a demonstration, you know you got an actual engineer because it will be the worst sales pitch you ever received. They will tell you in excruciating detail all the problems with their product. Recognize and cherish these moments for what they are worth, despite the terrible presentation it is infinitely more valuable than yet another sales rat making untenabl…

Hence the role of "sales engineer" - who the customer things is from engineering but is really part of the sales team.

Re: The Space Shuttle Columbia disaster and the over-reliance on PowerPoint (2019)

#115
post #55

This isn't a failure of PowerPoint. I work for NASA and we still use it all the time, and I'll assure anyone that the communication errors are rife regardless of what medium we're working in. The issue is differences in the way that in-the-weeds engineers and managers interpret technical information, which is alluded to in the article but the author still focuses on the bullets and the PowerPoint, as if rewriting sim…

[deleted]

Re: The Space Shuttle Columbia disaster and the over-reliance on PowerPoint (2019)

#116

As an engineer, that slide looks completely reasonable to me. Its purpose was to communicate technical info, which it did adequately. Keep in mind that the subject matter is highly technical, given that we're literally talking about the Space Shuttle, and more than a high school level of reading comprehension is heavily implied. If the NASA personnel weren't competent enough to review technical data without a pithy s…

I wish this was satire. The slide is full of spelling mistakes and all kinds of horrible communication. Even when I know it documents an issue that killed people I still struggle to read it. Only the bottom part hints at anything relevant.

Re: The Space Shuttle Columbia disaster and the over-reliance on PowerPoint (2019)

#117

My dad headed up the redesign effort on the Lockheed Martin side to remove the foam PAL ramps (where the chunk of foam that broke off and hit the orbiter came from) from the external tank, as part of return-to-flight after the Columbia disaster. At the time he was the last one left at the company from when they had previously investigated removing those ramps from the design. He told me how he went from basically wor…

It's funny how the thankless jobs of quality assurance become so critical so quickly. And I mean that ironically of course. To folks out there: do the important work, not the glamorous work, and you'll not only sleep well, but you might actually matter as well.

Yes, but first it has to go horribly wrong. Same for security. After the breach there is plenty of budget.

Re: The Space Shuttle Columbia disaster and the over-reliance on PowerPoint (2019)

#118
The slide is so bad it might be intentional. The intent would be to be reassuring enough that no one will point at Boeing and say "Boeing technical failure strands astronauts in space", while providing just enough information that in the event (at the time of writing the slide considered very unlikely) things go bad, they can say that nothing was withheld.

Re: The Space Shuttle Columbia disaster and the over-reliance on PowerPoint (2019)

#119
post #96
post #55

This isn't a failure of PowerPoint. I work for NASA and we still use it all the time, and I'll assure anyone that the communication errors are rife regardless of what medium we're working in. The issue is differences in the way that in-the-weeds engineers and managers interpret technical information, which is alluded to in the article but the author still focuses on the bullets and the PowerPoint, as if rewriting sim…

PowerPoint actually fine - bad communication possible in any medium - pptx in NASA even today! - issue is managers/SMEs communication differences - issues with technical papers - long - boring - vs word, excel, pdf... (Next slide please) Manager/SME Differences - context vs conclusion - tell a compelling story - but give away the ending FIRST - inherent personality differences - motivations/incentives/mindsets (Next…

Some time ago, I made up a PowerPoint show on effective communication[0].

I’ve found that most folks have no intention of improving their communication effectiveness. Everyone is much happier, blaming the audience.

[0] https://news.ycombinator.com/item?id=44202502

Re: The Space Shuttle Columbia disaster and the over-reliance on PowerPoint (2019)

#120

I think Edward Tufte was involved in the investigation on that disaster. He has a legendary hatred of PowerPoint. https://www.edwardtufte.com/product/the-cognitive-style-of-p...

This is mentioned in the article, and linked to.

Yes. You are correct.

I took his course, a number of years ago, and he mentioned it.

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