111–120 of 512 posts
This makes sense, if someone isn't using your service for a month, chances are good that they are going to cancel soon. Maybe they'll keep on paying for another few months, but if they're not using it, they're not getting any value from it. So rather than getting them to cancel, pause their subscription. You don't have to deal with cancellations, and if/when the user does return, you are one step further than you wou…
I stopped using Kagi because the results in my native language are terrible. It's a pitty because Google is the only search engine good at it.
I stopped using Kagi because the results in my native language are terrible. It's a pitty because Google is the only search engine good at it.
I like such moves by companies. It seems fair and stands out compared to most others who’d just take money even if the service is unused. I’m not a Kagi subscriber though. The USD 150 and USD 216 a year prices for family duo and family are quite high for many geographies. Hopefully Kagi scales its customer base and is able to provide affordable plans.
Earlier quoted context omitted.
Isn‘t this the classic gym subscription example? How many people have a subscription and actually don‘t use it. There is an episode of Friends about that. About the fair pricing: Would love to have this also for my car lease ;) But more on a weekly bases.
Gyms get you by making memberships cheap and easy, and cancellations incredibly difficult. The flip side of that is that only a small fraction of their members could actively use their memberships or they wouldn't have enough space. The active members get their membership effectively subsidized by people who don't use their memberships. Apparently up to 50% of a gym's sign-ups happen in the month of January due to ne…
I think that depends on your country. I’ve never had an issue cancelling my gym membership.
This makes sense, if someone isn't using your service for a month, chances are good that they are going to cancel soon. Maybe they'll keep on paying for another few months, but if they're not using it, they're not getting any value from it. So rather than getting them to cancel, pause their subscription. You don't have to deal with cancellations, and if/when the user does return, you are one step further than you wou…
If the streaming services did this, I would probably have a lot more of them.
Indeed, this would make me way less annoyed at the thousand and one streaming services popping up like mushrooms after a rainy day.
This makes sense, if someone isn't using your service for a month, chances are good that they are going to cancel soon. Maybe they'll keep on paying for another few months, but if they're not using it, they're not getting any value from it. So rather than getting them to cancel, pause their subscription. You don't have to deal with cancellations, and if/when the user does return, you are one step further than you wou…
If the streaming services did this, I would probably have a lot more of them.
I think it’s a good balance between locking the user into your product and dealing with the cost of a constantly evolving service.
Just recently i was actually thinking about this pricing approach for netflix, apple arcade or whatever else. Basically i use it so rarely that i could just subscribe when i want to watch anything, and unsubscribe immediately. This will enable subscription till end of billing period (one month). Then when i want o watch anything again then i will repeat again. And now kagi has implemented exactly this but automated f…
5 years ago, Netflix started proactively cancelling inactive accounts. They lose ~$10M/yr from this, but it's the ethical thing to do. (That said, I'd like them to use an even shorter window than 1 year of no activity.) https://entertainment.ie/on-demand/on-demand-news/netflix-ac...
This makes sense, if someone isn't using your service for a month, chances are good that they are going to cancel soon. Maybe they'll keep on paying for another few months, but if they're not using it, they're not getting any value from it. So rather than getting them to cancel, pause their subscription. You don't have to deal with cancellations, and if/when the user does return, you are one step further than you wou…
Compare to ChatGPT, which is much more expensive, but the value relative to Google is pretty obvious.