111–120 of 483 posts
The OP does not give their company nor domain name. I wonder if this is related to recent efforts by the Dutch to collaborate with Cloudflare to prevent online gambling companies operating in the Netherlands. https://igamingbusiness.com/legal-compliance/legal/cloudflar...
Sounds like OP is a casino and plays domain games to avoid regulatory interest. Recommend reading article carefully before reacting to the headline. Hopefully Cloudflare provides a perspective.
Yeah, there's some pretty key info being left out. I don't doubt that Cloudflare communication sucks especially when dealing with their sales team (aka bizdev which is what OP was originally contacted by), but the second screenshot is pretty damning. My guess: Their account fell out of the non-enterprise TOS for some reason which is being obscured in the post (probably domain rotation related). Their T&S team propose…
Im reading between the lines here but it seems like the traffic amount, the saas subscription tier, and the actions required to remidiate some issue were all unaligned. 1. Its quite possible thar CF having this site on some multi-tenant infrastructure could be threatening. Not unreasonable at least to ask them to have their own IP block. 2. If thats the issue then a clear explanation should have been provided. Routin…
Given that the article is an online casino that seems to be using potentially ToS violating domain rotation, and that they pay so little per month for apparently millions of users, I for one will not form an opinion on CF based on this article before CF has a chance to defend itself.
Earlier quoted context omitted.
This data collection project has a name: "Project Honey Pot" (and had excellent relations with FBI), look closely the story that led to Cloudflare. https://www.projecthoneypot.org/cloudflare_beta.html
Wow. This is a travesty if I've ever known one. Hopefully, that can be posted and upvoted on HN.
In fact, the company vision and values (as the team grew) may have changed over the time, but originally it seems it was somewhat of a different spirit (and closer to a data collection network).
> I'm a SysOps engineer at a fairly large online casino. We have around 4 million monthly active users. We had been happy Cloudflare customers since 2018 on the "Business" plan which has some neat features and costs $250/month for "unlimited" traffic. Sorry to be “that guy,” but, you’re serving 4 million people at a casino and paying $250 a month for shared multi tenant infra, and you’re SURPRISED you have problems?…
I have been hearing stories from developers/entrepeneurs about Cloudflare being very weird to deal with: "We'd like to talk to you about an enterprise plan." "No thanks, I'm fine with the free plan." "Based on your traffic, we'd like to talk to you about an enteprrise plan." "Is there a traffic limit on the free plan?" "No, there is no limit. But based on your traffic, we require you to get an enteprirse plan." [Give…
I wonder why they don’t just have clear limits - seems like it would make it easier to grok.
Do we know of any alternative services providing at least the basics of what Cloudflare does? Such as: - Unmetered DDoS protection (i.e. no absurd base fee for it existing) - Unmetered rate limiting (protection against cost attacks on the next) - Reasonably priced object storage (i.e. not more expensive than numbers listed here https://blog.cloudflare.com/aws-egregious-egress)
You start using the service and don't pay a lot, so you make plans around a certain level of expenses. Then out of the blue you receive an "urgent" email from a sales representative and suddenly you have to go from $20 or $250 to $thousands right away.
Obviously it's not in CF's interest to keep a customer that doesn't pay enough, but dropping a "bomb" on the customer and make them feel like they're about to be kicked out from the service makes the customer lose trust on CF.
CF can probably match Fastly's price. If they had acted differently in this and other similar situations, they could keep the customer, be paid more, trust wouldn't be affected, and there would be no bad PR here.
Since the CF management that posts on HN usually say this is not supposed to happen, perhaps someone needs to sit down and look at the incentives sales reps have? Even if you don't care about the customers, this is affecting the CF brand a lot.
Sounds like OP is a casino and plays domain games to avoid regulatory interest. Recommend reading article carefully before reacting to the headline. Hopefully Cloudflare provides a perspective.
- "This also means that if a country DNS-blocks our main domain, a secondary domain may still be available. This could arguably be seen as a violation of the Cloudflare TOS, as they wrote above." Attorneys love it when people put everything in writing like this.