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I Fucking Hate Jira (2022)

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Re: I Fucking Hate Jira (2022)

#111
post #77

Earlier quoted context omitted.

I've wondered the same thing about Microsoft Teams. Is Teams as horrible as people say, or do they just hate it because it's what they happen to use for video meetings at work? Conversely, I don't hear much hate for zoom.

Having used Teams previously, I strongly suspect the latter. I didn't find anything about it to be particularly obnoxious.

It's slow, it's got a really poorly designed UI. It tries to do too much. It's not configurable enough, very low density

Re: I Fucking Hate Jira (2022)

#112
post #59
post #8

I always wonder how much of this sort of thing is disdain for the specific tool vs. disdain for what working in a mid-to-large org. is like and the overhead it usually brings with it.

I work in a mid-to-large org. The more agile part use tools like jira and slack. The older part (established in the 1920s) use Remedy and Teams. Jira is brilliant. It is team-led. Different teams have different approaches, some love all the features like components, versions, issue types, assignee, kanban boards, scrumms, reports etc etc. Others like my team use it with subject/description/comments. You make the tool…

If by “team lead” you mean the noisy few set the rules and the rest of us have to deal with it, then that also matches my experience of Jira.

Re: I Fucking Hate Jira (2022)

#113
post #8

I always wonder how much of this sort of thing is disdain for the specific tool vs. disdain for what working in a mid-to-large org. is like and the overhead it usually brings with it.

> disdain for the specific tool vs. disdain for what working in a mid-to-large org You're kind of missing the problem here - it's both and neither. It's not the tool (it's awful) or the mid-to-large org itself, it's the concept that a tool as blunt as a ticketing system can meaningfully capture software development management in a useful way. If people just treated it as a "necessary evil" time-tracking type system t…

> But far too many people without a lot of mental faculties actually take it completely seriously and try to put everything in it and expect meaningful results out of it. It actually ends up being worse than "nothing at all" because it _insists_ on the "only do what can be predicted and whose predictions is measured in hours" model of software development that stupid people think encapsulates creative activities.

You’re conflating ticketing systems with work estimation.

Re: I Fucking Hate Jira (2022)

#114
I don’t hate Jira but I can see why people do. I’ve seen some pretty rubbish looking configurations (and done one or two myself!) so it’s definitely a giant foot gun.

That said, when it’s bad it’s because the company is trying to be too clever with it. If it’s used how Atlassian recommends, it works fine. If not, you have a lot of pain. I can’t blame Atlassian too much for their customers, either. The customer is always right.

Re: I Fucking Hate Jira (2022)

#115
post #8

I always wonder how much of this sort of thing is disdain for the specific tool vs. disdain for what working in a mid-to-large org. is like and the overhead it usually brings with it.

When I clicked on the site the very first opinion called Jira shit because they had 20 different boards for the same thing, 2000 tickets in the backlog and 20 different mandatory fields for each ticket. Which is absolutely not the fault of Jira. Jira does not make you create 20 boards and per default a Title is all you need to create a Ticket. By the complaints own wording they had 2000 tickets because management ref…

Would you at least agree that it's bad that Jira is slow as shit, in both its hosted and on-prem forms?

Management didn't insist on that.

Re: I Fucking Hate Jira (2022)

#116
post #70

Earlier quoted context omitted.

It's the worst documentation tool, except all the others. Seriously though, what is better?

I’ve been pretty happy with Slab. Straightforward shared wiki with a good editor, governance, and integrations. https://slab.com/ I tried using README files in the repo but there’s far too much friction to get most folks to bother. Google Docs tend to disappear content due to a lack of structure.

Speaking of Google docs, I just now had the joy of talking to a co-worker while trying to figure out the source of truth for something and we spent 10 minutes thinking we were looking at the same doc when in fact we were not! The owner had made and shared multiple slightly different copies.

Re: I Fucking Hate Jira (2022)

#118
post #8

I always wonder how much of this sort of thing is disdain for the specific tool vs. disdain for what working in a mid-to-large org. is like and the overhead it usually brings with it.

I love my job and the people I work with. I hate Jira with a vivid passion. It is, by far, the worst tool I have to work with. In fact, it is the only tool I hate to work with.

Re: I Fucking Hate Jira (2022)

#119

Earlier quoted context omitted.

Having used Teams previously, I strongly suspect the latter. I didn't find anything about it to be particularly obnoxious.

It's slow, it's got a really poorly designed UI. It tries to do too much. It's not configurable enough, very low density

And it was none of these things enough for me to care. I'm not over the moon about it; I just don't despise it either. It's a tool, so I used it.
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